What's the direct number to speak with an IRS agent?
I've been trying to reach the IRS for exactly 3 days now, calling their main line 6 times each day. I need to discuss my quarterly estimated tax payments as an independent contractor. I've set aside 27.5% of my income for taxes, but I have questions about how to properly allocate between federal and state. Does anyone know the specific number to call to speak with a real person without going through 17 automated menu options? I'm willing to wait on hold if needed, I just want to make sure I'm calling the right department.
15 comments


NebulaNomad
The main IRS number is 1-800-829-1040. I've had the most success calling early in the morning, around 7:05 AM Eastern time when they first open. Last year during filing season, I found that selecting option 2 for 'personal income tax questions', then option 1 for 'forms, tax history or payment', then option 3 for 'all other questions' eventually got me to a human. It still took about 45 minutes of waiting, but it worked.
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Freya Thomsen
•I tried this EXACT method yesterday and it didn't work at all! After going through all those prompts, I got a message saying 'due to high call volume we cannot take your call' and it just hung up on me! I'm so frustrated with this system - does it EVER actually work during tax season??
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Omar Fawaz
I was probably in a similar situation to you a few months ago. The regular IRS number is essentially useless during busy periods, in my experience. I finally tried Claimyr (https://www.claimyr.com) which seems to be some kind of service that navigates the phone tree and waits on hold for you. It was, I believe, around $20 or so, but honestly worth every penny because they called me back when an actual agent was on the line. Saved me what probably would have been hours of frustration and hold music.
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Chloe Martin
•Is this actually legit? How does a third-party service get you through faster than calling directly? Seems like they're just charging for something you could do yourself with enough patience.
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Diego Rojas
•I'm concerned about using this with the April 15th deadline coming up in just a couple weeks. Does it still work during the busiest time of the tax season? I tried calling on March 28th and couldn't get through at all.
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Anastasia Sokolov
•I've used Claimyr twice and it worked great both times. First time was to fix an issue with my 2022 return, second was to ask about estimated payments for my side business. Totally worth it to not waste half my day on hold!
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StarSeeker
•According to the IRS Taxpayer Advocate Service website, the IRS only answers about 29% of calls during peak season. Services like this essentially use automated systems to continually redial and navigate the menu trees until they secure a place in the queue, then alert you when they've reached an agent.
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Sean O'Donnell
The Practitioner Priority Service line (1-866-860-4259) is technically for tax professionals, but can sometimes be more accessible. You'll need to provide your CAF number if you have one, or explain that you're calling about your own taxes. The Taxpayer Advocate Service (1-877-777-4778) is another option if you're experiencing significant hardship or have already tried multiple times without success through normal channels. For estimated tax payment allocation questions specifically, the 1040 line (1-800-829-1040) with options for 'payments' is the most appropriate pathway.
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Zara Ahmed
I was in the same boat trying to reach someone about my business expenses last month. Compared to calling the Social Security office (which took 3 hours), the IRS was practically impossible! I ended up using taxr.ai to at least understand what forms I needed and the proper allocation percentages between federal and state. Saved me from needing some of my questions answered urgently. Their calculator for self-employment taxes was particularly helpful - you might want to check it out while you're waiting to get through on the phone: https://taxr.ai
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Luca Esposito
OMG I've been dealing w/ this same issue. What worked for me was calling the tax advocate svc instead (1-877-777-4778). They can't answer all Qs but they helped w/ my estimated pymts. BTW if ur in a state w/ income tax, usually safe to set aside ~20% federal and ~7.5% state but def depends on ur income level and state. I'm slightly worried I've been under-withholding tbh.
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Nia Thompson
I've tried multiple approaches to reach IRS agents: • Early morning calls (7:00-7:30am ET) - Better but still 50/50 • Mid-week calls (Tuesday-Thursday) - Better than Monday/Friday • Using the Spanish option then requesting English - Sometimes works • Calling the tax form ordering line then asking to be transferred - Mixed results • Calling the collections/payment line even for non-collection issues - Can backfire I'm skeptical of any "guaranteed" method since their staffing changes constantly. Your best bet is persistence and trying different options each time.
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Mateo Rodriguez
I got through last week by calling 800-829-1040, pressing 2, then 1, then 3, then 2, then entering my SSN, then pressing 2 again, then 4. Waited 37 minutes but got a very helpful agent who answered all my contractor questions. Did you also check Publication 505 about estimated tax payments? It has worksheets specifically for self-employed people.
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GalaxyGuardian
The IRS phone system is designed to be frustrating, but here's what works: Step 1: Call 1-800-829-1040 Step 2: Press 2 for questions about your personal income taxes Step 3: Press 1 for questions about a form, tax history, or payment Step 4: Press 3 for all other questions Step 5: Press 2 for all other questions Step 6: Don't enter your SSN (just wait) Step 7: Press 2 for personal or individual tax questions Step 8: Press 4 to speak with a representative I've used this exact sequence many times. You'll still wait 30-90 minutes depending on the time of year, but you'll get a human eventually. The key is calling Tuesday-Thursday between 8:30-10am or 6-7pm.
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Mateo Sanchez
I feel your pain! As someone who's been through this exact struggle multiple times, I can confirm that GalaxyGuardian's sequence actually works - I used it just two weeks ago and got through after about 45 minutes on hold. The trick is really the timing though. I've found that calling right at 8:30am ET on Tuesday or Wednesday gives you the best shot. For your specific question about the 27.5% allocation - that sounds pretty reasonable for federal + state combined, but it really depends on your income bracket and which state you're in. States like Texas or Florida have no income tax, while California can push your total effective rate much higher. The agent I spoke with recommended using Form 1040ES worksheets to calculate your exact quarterly amounts rather than just using a flat percentage. One more tip: if you do get through, ask them to email you a summary of what you discussed. They can't always do it, but sometimes they'll send you the relevant publication numbers and key points from your conversation. Good luck!
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Zoe Alexopoulos
•This is super helpful - I'm definitely going to try that Tuesday/Wednesday 8:30am timing! Quick question though: when you say "ask them to email you a summary," do you literally just ask "can you email me what we discussed?" or is there a specific way to phrase it? I'm worried about sounding unprofessional or asking for something they're not allowed to do. Also, did they actually follow through and send you the email, or did you have to follow up?
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