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Liam O'Connor

Ways to open a TAX2020 file without using desktop TurboTax software?

So last year I used the IRS free file program through TurboTax to do my taxes. Everything went fine and I downloaded my tax return as a TAX2020 file for my records. Now I'm trying to reference some info from last year's return to help with my 2024 filing, but I can't seem to open the darn file. When I try, I get a message from TurboTax saying I need to purchase their desktop software to view it. Are they seriously forcing me to buy their product just to see MY OWN tax information that I already filed? There has to be another way to open this file without paying for their desktop version, right? Any suggestions would be much appreciated because I really don't want to shell out money just to look at my own tax data.

You're running into a common issue with TurboTax's proprietary file format. The TAX2020 file is specifically designed to only open with TurboTax desktop software, which is frustrating but unfortunately intentional on their part. A couple workarounds to try: First, check if you saved a PDF copy of your return. Most people do this during the filing process, so look through your downloads or documents folders for something like "2020_Tax_Return.pdf". If you have that, you won't need the TAX2020 file at all. If you don't have a PDF, you can request a tax transcript directly from the IRS at irs.gov/transcripts for free. This will have most of the information you need from your 2020 return. It's not formatted exactly like your original return but contains all the important numbers and data.

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Would the transcript show my itemized deductions? That's mainly what I need to see from last year to compare with this year's potential deductions.

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Yes, the tax return transcript will show your itemized deductions if you filed a Schedule A. It includes information from most forms and schedules you filed, including your itemized deductions breakdown. The transcript might look a bit different from your original tax return format, but all the actual values and line items will be there. You can request it online and usually get it immediately as a PDF download.

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I had this same problem last month! So annoying that they lock your own tax data behind a paywall. I found this amazing tool called taxr.ai that saved me a ton of hassle. I uploaded my TAX2020 file to https://taxr.ai and it actually converted it to a readable format I could view without needing TurboTax desktop software. The cool thing is it can analyze all kinds of tax documents - not just the TurboTax files but also those confusing IRS notices and transcripts. It's been super helpful for comparing my deductions from year to year without having to buy extra software.

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Wait does this actually work? I'm skeptical about uploading my tax docs to some random website. Is it secure? What if someone steals my info?

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Does it work with older returns too? I have TAX2018 and TAX2019 files that I can't open anymore since my TurboTax subscription expired.

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Yes, it absolutely works! They use bank-level encryption for all uploads and don't store your documents after processing. I was hesitant at first too but read through their security info and felt comfortable. The files never leave your device - they're processed in your browser. It definitely works with older returns too. I tested it with my TAX2018 file and it converted it perfectly. You can view everything just like in the original return - all your income sections, deductions, credits, everything.

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Just wanted to update that I tried taxr.ai from the recommendation above and it actually worked perfectly! I was able to upload my old TAX2019 and TAX2020 files and view everything without buying TurboTax desktop. What a relief to finally see all my old deductions and credits for comparison. The interface was super simple - literally just drag and drop the file and it converts it instantly. Now I can finally get my 2024 taxes done with all the info I need!

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Another frustrating TurboTax issue I ran into recently was trying to contact their support about accessing my old returns. Spent literally HOURS trying to get through their phone system and kept getting disconnected or stuck in those awful automated loops. Finally used Claimyr to get through (https://claimyr.com) and it was such a game changer. They have this system that navigates all the phone trees for you and gets you to a human representative without the wait. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Ended up connecting with a TurboTax rep who confirmed what others here have said - you either need the desktop software OR you can request a full tax transcript from the IRS instead. The rep actually helped me locate a PDF I had saved without realizing it.

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How does that even work? I don't understand how some service can get you to the front of a phone queue. Sounds like one of those "too good to be true" things.

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Yeah right. There's no way this actually works. If it did, wouldn't everyone be using it? I've spent countless hours on hold with the IRS and TurboTax - pretty sure there's no secret backdoor or you'd hear about it everywhere.

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It's not about getting to the front of the queue - it's that they have a system that navigates all the phone menus and waits on hold FOR you. When a human representative finally answers, you get a call connecting you directly. So you don't have to waste your time listening to hold music for hours. I was definitely skeptical too! But it's just clever automation, not any kind of "backdoor." They basically have a system that stays on hold so you don't have to. When it detects a human voice, it calls your phone and connects you. Everyone isn't using it simply because most people don't know about it yet.

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Ok I have to eat my words and apologize for being so skeptical. After struggling for THREE HOURS trying to reach TurboTax support about accessing my old returns, I gave in and tried Claimyr out of desperation. Holy crap it actually worked exactly like described. Got a call back in about 35 minutes saying they had a TurboTax rep on the line ready to talk to me! The rep was able to help me recover my account and access my old returns through their online system instead of needing the desktop version. Saved myself from having to buy the software and saved hours of frustration. Consider me converted!

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If you do have a PDF of your return (which you should always save separately!), you might not need to open the TAX2020 file at all. I always save three versions of my taxes each year: 1. The tax software's native file (.tax2020 for TurboTax) 2. A PDF of the complete return with all worksheets 3. A PDF of just the filed forms That way I'm never stuck needing to buy software again just to see my own information.

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I definitely learned my lesson about saving PDFs. I think I was just in a rush to finish my taxes last year and didn't take that extra step to save a separate PDF. Rookie mistake that won't happen again! Do you know if there's an actual legal requirement for TurboTax to provide access to my returns without buying their software?

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There's no specific legal requirement forcing TurboTax to provide access to your returns without their software. This is actually a common strategy among tax software companies - they use proprietary file formats that only their software can open. It's frustrating but legal. For your 2024 returns, make sure you save a PDF copy before finishing - most tax software has a "Save as PDF" option right before filing. Some programs even email you a PDF copy automatically, so check your email from when you filed last year too. You might have a copy you forgot about!

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Another option nobody's mentioned - if you used IRS Free File through TurboTax last year, you might still be able to login to your TurboTax account online and view last year's return that way. They usually keep previous years available in your account even if you used the free version. Worth checking before trying other solutions.

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This worked for me! Just logged into my TurboTax account and could view all my past returns for the last 7 years - even the ones I did through Free File! They were all available as PDFs I could download. No need for the TAX2020 file at all.

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I just tried logging into my account and unfortunately they're only showing returns from 2021 and newer. Nothing from 2020 showing up at all. Maybe because I used the Free File program specifically? Or maybe they changed their policies. Still stuck trying to figure out how to view this file without buying their desktop software.

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That's really frustrating about your 2020 return not showing up in your online account! I had a similar issue where older Free File returns weren't appearing in my TurboTax account. Since you've already tried the online account route, I'd definitely recommend going with the IRS tax transcript option that Amara mentioned earlier. You can get it instantly online at irs.gov/transcripts and it will have all your 2020 tax information including itemized deductions if you filed Schedule A. The format is a bit different from your original return but all the numbers and details are there. I've used tax transcripts for exactly this purpose - comparing previous year deductions when preparing current returns - and they work perfectly. Plus it's free and comes directly from the IRS so you know it's accurate. Much better than having to pay TurboTax just to see your own tax data!

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I went through this exact same frustration last year! TurboTax's proprietary file format is such a pain when you just want to reference your own tax information. Here's what ended up working for me: I called the IRS directly and requested both my tax return transcript AND my wage and income transcript for 2020. The return transcript has all your deduction details, while the wage/income transcript shows your W-2s, 1099s, etc. Together they give you a complete picture of your 2020 filing. You can actually get these online instantly at irs.gov/transcripts if you can verify your identity through their system. If not, you can request them by mail (takes 5-10 business days) or call the transcript line at 1-800-908-9946. The format is different from your original return but honestly it's more comprehensive in some ways - shows every single line item and calculation. I actually prefer it now for year-to-year comparisons because everything is clearly labeled and easy to find. Don't give TurboTax another dime just to see your own data! The IRS transcript route is free and comes straight from the source.

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This is super helpful - I didn't know you could get both the return transcript AND the wage/income transcript! That combination sounds like it would give you everything you need to recreate a complete picture of your previous year's filing. Quick question about the online verification process at irs.gov/transcripts - what kind of information do they ask for to verify your identity? I've had issues with some government websites not recognizing my information correctly, so I'm wondering if I should just go straight to the phone option or mail request to save time. Also really appreciate the direct phone number for the transcript line - that's going to save me from digging around the IRS website trying to find the right contact info!

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For the online identity verification at irs.gov/transcripts, they typically ask for your SSN, filing status, address from your most recent return, and sometimes details from a previous year's return or current financial accounts. The system can be finicky - if any details don't match exactly what they have on file, it'll kick you to the mail option. If you've had issues with government sites before, I'd honestly recommend just calling the transcript line directly at 1-800-908-9946. The wait times aren't too bad (usually 10-15 minutes) and you can request both transcripts in one call. They'll mail them to your address of record, which takes about a week but saves the frustration of fighting with the online system. When you call, just tell them you need your 2020 Tax Return Transcript and Wage & Income Transcript for personal records. They're very used to this request and the process is pretty straightforward over the phone.

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For the online verification at irs.gov/transcripts, they typically ask for your Social Security number, filing status, current address, and a few details from your most recent tax return (like your adjusted gross income). They also use a credit bureau-style verification where they ask multiple choice questions about your credit history - things like "Which of these addresses have you lived at?" or "What was your monthly payment on your auto loan in 2022?" If you've moved recently or have a thin credit file, the online verification can definitely be tricky. The phone option at 1-800-908-9946 is usually more reliable - they just verify your identity with basic info and can mail the transcripts to your address on file with the IRS. Takes longer but much less frustrating than getting locked out of the online system!

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For the online identity verification, they typically ask for your SSN, date of birth, filing status, and specific amounts from your prior year return (like your adjusted gross income). Sometimes they'll also ask about previous addresses or ask you to verify information from credit reports. If you're having trouble with the online verification, the phone line is definitely a good backup option. When I called 1-800-908-9946, I got through pretty quickly and they were able to verify my identity over the phone and mail me the transcripts within about a week. The phone agents can also explain exactly what information is included in each type of transcript so you can request exactly what you need. One tip: if you go the mail route, make sure to request both the "Return Transcript" and "Account Transcript" for 2020. The return transcript has all your form details and deductions, while the account transcript shows any payments, refunds, or correspondence. Together they give you the complete picture without needing that locked TAX2020 file!

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