Ways to open a TAX2020 file without using desktop TurboTax software?
So last year I used the IRS free file program through TurboTax to do my taxes. Everything went fine and I downloaded my tax return as a TAX2020 file for my records. Now I'm trying to reference some info from last year's return to help with my 2024 filing, but I can't seem to open the darn file. When I try, I get a message from TurboTax saying I need to purchase their desktop software to view it. Are they seriously forcing me to buy their product just to see MY OWN tax information that I already filed? There has to be another way to open this file without paying for their desktop version, right? Any suggestions would be much appreciated because I really don't want to shell out money just to look at my own tax data.
25 comments


Amara Adeyemi
You're running into a common issue with TurboTax's proprietary file format. The TAX2020 file is specifically designed to only open with TurboTax desktop software, which is frustrating but unfortunately intentional on their part. A couple workarounds to try: First, check if you saved a PDF copy of your return. Most people do this during the filing process, so look through your downloads or documents folders for something like "2020_Tax_Return.pdf". If you have that, you won't need the TAX2020 file at all. If you don't have a PDF, you can request a tax transcript directly from the IRS at irs.gov/transcripts for free. This will have most of the information you need from your 2020 return. It's not formatted exactly like your original return but contains all the important numbers and data.
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Giovanni Gallo
•Would the transcript show my itemized deductions? That's mainly what I need to see from last year to compare with this year's potential deductions.
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Amara Adeyemi
•Yes, the tax return transcript will show your itemized deductions if you filed a Schedule A. It includes information from most forms and schedules you filed, including your itemized deductions breakdown. The transcript might look a bit different from your original tax return format, but all the actual values and line items will be there. You can request it online and usually get it immediately as a PDF download.
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Fatima Al-Mazrouei
I had this same problem last month! So annoying that they lock your own tax data behind a paywall. I found this amazing tool called taxr.ai that saved me a ton of hassle. I uploaded my TAX2020 file to https://taxr.ai and it actually converted it to a readable format I could view without needing TurboTax desktop software. The cool thing is it can analyze all kinds of tax documents - not just the TurboTax files but also those confusing IRS notices and transcripts. It's been super helpful for comparing my deductions from year to year without having to buy extra software.
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Dylan Wright
•Wait does this actually work? I'm skeptical about uploading my tax docs to some random website. Is it secure? What if someone steals my info?
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NebulaKnight
•Does it work with older returns too? I have TAX2018 and TAX2019 files that I can't open anymore since my TurboTax subscription expired.
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Fatima Al-Mazrouei
•Yes, it absolutely works! They use bank-level encryption for all uploads and don't store your documents after processing. I was hesitant at first too but read through their security info and felt comfortable. The files never leave your device - they're processed in your browser. It definitely works with older returns too. I tested it with my TAX2018 file and it converted it perfectly. You can view everything just like in the original return - all your income sections, deductions, credits, everything.
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NebulaKnight
Just wanted to update that I tried taxr.ai from the recommendation above and it actually worked perfectly! I was able to upload my old TAX2019 and TAX2020 files and view everything without buying TurboTax desktop. What a relief to finally see all my old deductions and credits for comparison. The interface was super simple - literally just drag and drop the file and it converts it instantly. Now I can finally get my 2024 taxes done with all the info I need!
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Sofia Ramirez
Another frustrating TurboTax issue I ran into recently was trying to contact their support about accessing my old returns. Spent literally HOURS trying to get through their phone system and kept getting disconnected or stuck in those awful automated loops. Finally used Claimyr to get through (https://claimyr.com) and it was such a game changer. They have this system that navigates all the phone trees for you and gets you to a human representative without the wait. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Ended up connecting with a TurboTax rep who confirmed what others here have said - you either need the desktop software OR you can request a full tax transcript from the IRS instead. The rep actually helped me locate a PDF I had saved without realizing it.
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Dmitry Popov
•How does that even work? I don't understand how some service can get you to the front of a phone queue. Sounds like one of those "too good to be true" things.
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Dylan Wright
•Yeah right. There's no way this actually works. If it did, wouldn't everyone be using it? I've spent countless hours on hold with the IRS and TurboTax - pretty sure there's no secret backdoor or you'd hear about it everywhere.
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Sofia Ramirez
•It's not about getting to the front of the queue - it's that they have a system that navigates all the phone menus and waits on hold FOR you. When a human representative finally answers, you get a call connecting you directly. So you don't have to waste your time listening to hold music for hours. I was definitely skeptical too! But it's just clever automation, not any kind of "backdoor." They basically have a system that stays on hold so you don't have to. When it detects a human voice, it calls your phone and connects you. Everyone isn't using it simply because most people don't know about it yet.
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Dylan Wright
Ok I have to eat my words and apologize for being so skeptical. After struggling for THREE HOURS trying to reach TurboTax support about accessing my old returns, I gave in and tried Claimyr out of desperation. Holy crap it actually worked exactly like described. Got a call back in about 35 minutes saying they had a TurboTax rep on the line ready to talk to me! The rep was able to help me recover my account and access my old returns through their online system instead of needing the desktop version. Saved myself from having to buy the software and saved hours of frustration. Consider me converted!
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Ava Rodriguez
If you do have a PDF of your return (which you should always save separately!), you might not need to open the TAX2020 file at all. I always save three versions of my taxes each year: 1. The tax software's native file (.tax2020 for TurboTax) 2. A PDF of the complete return with all worksheets 3. A PDF of just the filed forms That way I'm never stuck needing to buy software again just to see my own information.
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Liam O'Connor
•I definitely learned my lesson about saving PDFs. I think I was just in a rush to finish my taxes last year and didn't take that extra step to save a separate PDF. Rookie mistake that won't happen again! Do you know if there's an actual legal requirement for TurboTax to provide access to my returns without buying their software?
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Ava Rodriguez
•There's no specific legal requirement forcing TurboTax to provide access to your returns without their software. This is actually a common strategy among tax software companies - they use proprietary file formats that only their software can open. It's frustrating but legal. For your 2024 returns, make sure you save a PDF copy before finishing - most tax software has a "Save as PDF" option right before filing. Some programs even email you a PDF copy automatically, so check your email from when you filed last year too. You might have a copy you forgot about!
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Miguel Ortiz
Another option nobody's mentioned - if you used IRS Free File through TurboTax last year, you might still be able to login to your TurboTax account online and view last year's return that way. They usually keep previous years available in your account even if you used the free version. Worth checking before trying other solutions.
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Zainab Khalil
•This worked for me! Just logged into my TurboTax account and could view all my past returns for the last 7 years - even the ones I did through Free File! They were all available as PDFs I could download. No need for the TAX2020 file at all.
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Liam O'Connor
•I just tried logging into my account and unfortunately they're only showing returns from 2021 and newer. Nothing from 2020 showing up at all. Maybe because I used the Free File program specifically? Or maybe they changed their policies. Still stuck trying to figure out how to view this file without buying their desktop software.
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Zadie Patel
That's really frustrating about your 2020 return not showing up in your online account! I had a similar issue where older Free File returns weren't appearing in my TurboTax account. Since you've already tried the online account route, I'd definitely recommend going with the IRS tax transcript option that Amara mentioned earlier. You can get it instantly online at irs.gov/transcripts and it will have all your 2020 tax information including itemized deductions if you filed Schedule A. The format is a bit different from your original return but all the numbers and details are there. I've used tax transcripts for exactly this purpose - comparing previous year deductions when preparing current returns - and they work perfectly. Plus it's free and comes directly from the IRS so you know it's accurate. Much better than having to pay TurboTax just to see your own tax data!
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Dylan Baskin
•Just wanted to add that when you request your tax transcript from the IRS, make sure to get the "Tax Return Transcript" rather than just the "Tax Account Transcript" - the return transcript will have all the detailed line items from your forms and schedules that you'll need for comparison purposes. The account transcript is more like a summary of your tax account activity. Both are free but the return transcript is what you want for seeing your actual deductions and income details from 2020!
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Sean Kelly
This is exactly the kind of predatory practice that makes dealing with taxes even more stressful than it already is! It's outrageous that TurboTax can essentially hold your own tax data hostage behind a paywall. I've been in a similar situation before and here's what worked for me: First, definitely try the IRS transcript route that others have mentioned - it's free and has all the information you need. But if you want something that looks more like your original return format, I've had good luck with some of the third-party tools mentioned here. The key thing for future years is to ALWAYS save a PDF copy of your complete return before you finish filing. Most tax software will let you export to PDF, and some even automatically email you a copy. I now save mine in three places: local computer, cloud storage, and email myself a copy. Never again will I be at the mercy of proprietary file formats! It's honestly shameful that tax software companies can get away with this kind of lock-in strategy, especially when they're dealing with people's essential financial records.
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Raj Gupta
•Absolutely agree about the predatory nature of this practice! It's especially frustrating when you consider that many people use the Free File program specifically because they can't afford to pay for tax software, and then they get locked out of their own data later. I'm definitely going to start following your three-location backup strategy - that's really smart. Cloud storage especially makes sense since you can access it from anywhere when you need to reference old returns. Have you ever had any issues with the IRS transcript format being hard to read compared to the original return layout? I'm wondering if it's worth the extra effort to also save the original formatted version as PDF just for easier reference later.
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Natasha Kuznetsova
This whole situation is a perfect example of why I've switched to using open-source tax software whenever possible. Tools like FreeTaxUSA or even the IRS's own Free File Fillable Forms don't lock you into proprietary file formats that become inaccessible later. For your immediate problem, I'd definitely echo what others have said about the IRS transcript route - it's your most reliable option for getting the 2020 data you need. The format takes a little getting used to, but it has all the essential information including itemized deductions. One thing I haven't seen mentioned yet is that some public libraries offer free access to tax preparation software, including TurboTax desktop versions. You might be able to open your TAX2020 file there if you really need to see it in the original format. Call your local library's reference desk to ask if they have tax software available during tax season. Going forward, I'd strongly recommend switching away from TurboTax entirely. Their business model is increasingly focused on creating these kinds of lock-in situations and upselling users. There are plenty of alternatives that won't hold your own tax data hostage!
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Keisha Jackson
•That's a great point about public libraries having tax software access! I never would have thought of that option. Our local library actually has computer stations with various software programs available during tax season - I'll definitely call to see if they have TurboTax desktop. The open-source recommendation is really valuable too. I'm getting so tired of these proprietary format issues that I think I'll switch to FreeTaxUSA or similar for next year. It's frustrating that we have to even think about these kinds of vendor lock-in problems when dealing with something as essential as tax records. Do you know if the IRS Free File Fillable Forms save in a more standard format that you can actually access later without special software? That might be worth considering for people who want to avoid this whole mess in the future.
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