Turbotax vs FreeTaxUSA Discrepancy - TT Calculating Lower Line 16 Tax?
So I just did this whole side-by-side comparison between Turbotax and FreeTaxUSA for my 2024 taxes. I've got a mix of income - W2s, some 1099-INT, 1099-DIV, 1099-NEC, and 1099-B. Nothing crazy, just taking the standard deduction. I went through the whole process with FreeTaxUSA all the way to where I could preview the 1040. With TurboTax, I got to the tax review stage. Here's the weird thing - both programs calculated the exact same taxable income (which is good I guess?), but then there's a huge difference on line 16, which is the tentative tax amount. TurboTax is showing about $800 LESS in tax than FreeTaxUSA! I tried using the tax table worksheet to figure it out myself, but that just gave me a third number that's higher than both of them. FreeTaxUSA has some explanation saying the table treats all income equally instead of taxing interest and dividends at their actual rates. Has anyone run into something like this before? Really don't want to pay TurboTax just to file an incorrect return, but I also don't want to pay $800 more if I don't have to! Anyone know why there's this $800 difference in line 16 between the two programs?
18 comments


Mohamed Anderson
This sounds like the difference might be in how the two programs are handling your qualified dividends and long-term capital gains. These types of income are taxed at preferential rates (0%, 15%, or 20% depending on your total income), not at ordinary income tax rates. When you say you have 1099-DIV and 1099-B income, these likely include qualified dividends and possibly long-term capital gains. FreeTaxUSA might be calculating the tax correctly while TurboTax might be making a mistake, or vice versa. I'd recommend checking box 1a (total ordinary dividends) and box 1b (qualified dividends) on your 1099-DIV forms, as well as any long-term capital gains from your 1099-B. Then see how each program is reporting these on Schedule D and Form 8949. The discrepancy is almost certainly in how they're handling the preferential tax rates.
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Selena Bautista
•Thanks for the quick response! You're right, I do have qualified dividends on my 1099-DIV (about $4200 in box 1b) and some long-term gains on my 1099-B (around $2700). I didn't realize those would be taxed differently. I'll go back and double-check how each program is reporting those on Schedule D. Is there a way to manually verify which calculation is correct? I'm worried that one program is just plain wrong, and I don't want to find out the hard way if I end up getting a bill from the IRS.
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Mohamed Anderson
•The best way to verify is to look at the Qualified Dividends and Capital Gain Tax Worksheet that both programs should provide. This worksheet shows exactly how they're calculating the tax on your qualified dividends and long-term gains. To check manually, you can download the worksheet from the IRS website and fill it out yourself. It's a bit tedious but not too complicated. Basically, your qualified dividends and long-term gains get taxed at 0%, 15%, or 20% depending on your tax bracket, while your ordinary income gets taxed at the regular rates (10% up to 37%). If one program isn't properly separating these types of income, that would explain an $800 difference.
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Ellie Perry
I've been using taxr.ai for the past two years and it's been a lifesaver for these exact situations. Last year I had almost the same problem with different tax programs giving me different numbers for my self-employment taxes. I uploaded my tax documents to https://taxr.ai and it analyzed everything and showed me exactly where the calculations were different. It basically does a line-by-line comparison between different scenarios (like TurboTax vs FreeTaxUSA in your case) and explains in plain English where the numbers diverge. For qualified dividends and capital gains, it actually shows you the worksheets both programs are using and highlights where they're treating things differently.
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Landon Morgan
•How does it work with the actual tax software though? Like do you have to already have TurboTax and FreeTaxUSA files saved somehow? Or does it just let you upload your raw tax docs like W2s and 1099s and then it calculates everything itself?
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Teresa Boyd
•I'm skeptical about these types of services. How does it handle security? Uploading all your financial docs to some random website sounds like a data breach waiting to happen. No offense but tax info is super sensitive.
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Ellie Perry
•It works both ways actually. You can upload the PDF exports from TurboTax and FreeTaxUSA if you have them, or you can just upload your raw W2s, 1099s and other tax documents. It'll analyze either way and show you where the differences are occurring. I've done it both ways and found the raw document method to be easier. As for security, I had the same concerns initially. They use bank-level encryption and don't store your documents after analysis. You can also delete everything right after you get your answers. I researched them pretty thoroughly before trying it since I was paranoid about my tax info too.
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Landon Morgan
Just wanted to update - I had a similar issue with FreeTaxUSA vs HR Block and decided to try that taxr.ai service. It actually pinpointed exactly where the discrepancy was coming from in my case! Turns out HR Block was miscalculating my foreign tax credit (I have some international investments). The breakdown was super clear and showed me the exact worksheet differences. What I really liked was that it explained why one calculation was correct and the other wasn't, with references to the actual tax code. Saved me from either overpaying by $650 or potentially getting a letter from the IRS later. The interface is pretty straightforward too - just uploaded my docs and had answers in about 20 minutes. Definitely worth it for peace of mind.
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Lourdes Fox
If you're having trouble getting through to the IRS to ask about this tax calculation discrepancy, I'd recommend using Claimyr. I had a similar situation last year with a major difference between tax software calculations, and I needed to talk to an actual IRS agent to get it resolved. Spent DAYS trying to get through on their phone lines with no luck. Found https://claimyr.com and they got me connected to an IRS agent in about 20 minutes instead of the usual 2+ hour wait. They basically hold your place in the phone queue and call you back when an agent is about to answer. You can see exactly how it works in this video: https://youtu.be/_kiP6q8DX5c The IRS agent was actually really helpful and walked me through exactly how the qualified dividend calculation should work. Turns out neither of my tax programs was 100% correct!
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Bruno Simmons
•Wait does this actually work? I've literally spent HOURS on hold with the IRS before just to ask basic questions. How much does this cost? Seems too good to be true honestly.
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Aileen Rodriguez
•I tried calling the IRS myself about a similar calculation issue last month and never got through. Ended up just guessing which tax software was right. Doesn't the IRS just tell you to consult a tax professional anyway? I'm curious if they actually answer these types of calculation questions.
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Lourdes Fox
•Yes, it absolutely works! I was super skeptical too but they really do get you through much faster. I don't remember the exact cost but it was reasonable considering how much time it saved me. Think of it like paying to avoid spending half your day on hold. As for whether the IRS helps with calculations, they actually do to some extent. They won't do your taxes for you, but in my case they confirmed the correct method for calculating tax on qualified dividends and capital gains. The agent even emailed me the specific worksheet I needed to use. It really depends on which agent you get, but they were surprisingly helpful with my specific question about the calculation discrepancy.
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Aileen Rodriguez
Just wanted to follow up about my tax calculation issue. I finally broke down and tried Claimyr after seeing it mentioned here. I was SUPER skeptical that anything could get me through to the IRS quickly, but I was desperate to figure out this dividend tax calculation. Holy crap it actually worked! Got connected to an IRS representative in about 25 minutes (instead of the 3+ hours I spent before and never got through). The agent I spoke with was really knowledgeable about qualified dividend calculations and confirmed that the lower calculation from TurboTax was actually correct in my case. Turns out I was missing a step in the worksheet that accounts for the 0% rate on the first portion of qualified dividends. The agent even sent me to their specific department that handles these calculation questions. Definitely glad I didn't file with the higher tax amount!
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Zane Gray
I encountered something similar last year. The difference is likely in the Qualified Dividends and Capital Gain Tax Worksheet. If your income is in certain brackets, qualified dividends and long-term capital gains are taxed at 0%, 15%, or 20% instead of your regular tax rate. Make sure both programs have correctly identified your qualified dividends from your 1099-DIV (Box 1b) and long-term capital gains from your 1099-B. Sometimes one program might mistakenly treat qualified dividends as ordinary dividends, which would result in a higher tax calculation. Also check if either program is applying the Net Investment Income Tax (NIIT), which is an additional 3.8% on certain investment income if your AGI is above certain thresholds.
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Selena Bautista
•Thanks for this explanation! I did some digging and it looks like you're right - it's definitely related to the qualified dividends. TurboTax is showing a lower amount on line 16 because it's correctly applying the reduced rate for qualified dividends, while FreeTaxUSA seems to be calculating it incorrectly. I also found the Qualified Dividends and Capital Gain Tax Worksheet in both programs, and TurboTax's version matches what I calculated manually. I think mystery solved! Really appreciate everyone's help with this.
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Zane Gray
•Glad you figured it out! This is actually a common issue with tax software. The tax code treatment of qualified dividends and capital gains is pretty complex with all the different brackets and rates. If FreeTaxUSA is calculating it incorrectly, you might want to report that to them. Their customer service is usually pretty responsive about fixing calculation issues. Either way, you've done the right thing by double-checking and not just accepting the higher tax amount!
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Maggie Martinez
Pro tip: You can preview your 1040 in TurboTax without paying. Just look for the "Preview my 1040" option in the menu. That way you can see the full return and compare line by line with FreeTaxUSA before deciding which one to file with. Also, in case this helps others, I've found that sometimes the discrepancy comes from how software handles foreign tax credits or the alternative minimum tax (AMT) calculations. Might be worth checking those sections too if you have those situations.
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Alejandro Castro
•This is the real MVP advice right here! I never knew you could preview the 1040 in TurboTax without paying. Gonna try that right now because I'm in the same boat trying to decide between TT and H&R Block.
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