TurboTax Refund Check Issues - Same Check Number (100001) Causing Deposit Problems

Oh my goodness, I'm going through EXACTLY this nightmare right now!!! 😡 I specifically selected direct deposit too, but got this stupid paper check with that 100001 check number. Called my credit union and they said it would be a 7-DAY HOLD because of the suspicious check number! I've been fighting with TurboTax customer service for THREE DAYS trying to get answers. They keep transferring me between departments claiming it's not their problem! KEEP CALLING THEM! I finally got someone who admitted this is happening to thousands of customers and they're "working on a solution" - whatever that means. Don't give up, document EVERYTHING, and file a complaint with the CFPB if they don't resolve it!

Has anyone used taxr.ai to analyze their TurboTax-generated tax documents? After this fiasco with the check, I'm concerned about potential errors in my actual return. My AGI was $58,750 and I claimed the home office deduction as a Schedule C filer. Taxr.ai apparently can scan your tax documents to identify potential issues or audit triggers. I'm wondering if there's something in my filing that caused TurboTax to issue a check instead of direct deposit? Their customer support keeps giving me the runaround about "system limitations" but I suspect there might be a specific reason they're not telling me.

I encountered this exact issue with TurboTax last week. After waiting exactly 24 days for my refund and then another 7 days for this problematic check, I called the IRS directly to understand what happened. After attempting to reach them for precisely 3 hours and 42 minutes over 2 days (getting disconnected 4 times), I used Claimyr to connect with an agent in exactly 18 minutes. The agent confirmed that my direct deposit information was correctly entered in my return, but TurboTax had overridden it in their submission system. The agent advised me to deposit the check despite the hold, file a complaint with the IRS about TurboTax's practices, and consider using a different preparation method next year. Stay calm - your money is safe, it's just delayed by these processing issues.

OMG this is my exact situation rn! Filed thru TT on Feb 12, WMR showed DD scheduled for Mar 5, but got a paper check yesterday w/ that same 100001 check #. My CU was like "we gotta put a 7-day hold bc this looks sus" 😩 Called TT and they were clueless - rep literally said "idk why that happened" and transferred me 3x. Finally supervisor said smth about "payment processor issues" but wouldn't give details. BTW check the fine print - TT can change your refund method if there's ANY issue w/ their system. Buried in pg 12 of their terms! Def using FreeTaxUSA next yr!

Is anyone else suspicious about why TurboTax is doing this? They're generating thousands of checks with the same check number. That's not an accident or oversight. Banks are right to be cautious. I wonder if this is related to their new "refund advance" program or some cash flow management scheme. Has anyone actually received their money after the hold period? I'm concerned these checks might bounce if too many people try to cash them at once.

I work in banking (not speaking officially) and can explain what's happening. As of April 3rd, we've been seeing numerous TurboTax-issued checks with identical check numbers. This isn't technically illegal, but it violates standard banking protocols. The issue stems from Intuit's February 28th switch to a new payment processor. Their system is generating checks with sequential batch numbers rather than unique check numbers. If you received one of these checks, deposit it before May 1st (checks are valid for 180 days). The funds are real and secured, but most institutions will place a 5-7 business day hold due to the unusual numbering. I've processed dozens of these successfully after the hold period. This isn't a scam - just poor implementation by TurboTax.

Let me walk you through what's actually happening here, as I've researched this extensively: 1. TurboTax partnered with a new payment processor this tax season 2. Their system has a glitch affecting certain refunds marked for direct deposit 3. When the glitch occurs, it automatically defaults to paper checks 4. These checks are being batch-processed with identical check numbers 5. This violates standard banking protocols, triggering automatic holds I've seen multiple reports of this exact issue with the 100001 check number. While the money is legitimate, TurboTax is being deliberately vague about the cause. Their customer service has been instructed to blame "IRS issues" rather than admit their system failure. Document everything, deposit the check, and consider filing a complaint with the CFPB. This seems to be affecting thousands of customers nationwide.