TurboTax Home Office Deduction Problem - Showing "Not Eligible" Despite Profitable Business
I'm trying to claim the simplified home office deduction in TurboTax just like I did for 2023, but I'm getting this weird message saying: **Not eligible in 2024** **The net profit for your Web Design business was zero or less, which means you can't claim any home office deductions.** This makes absolutely no sense! My business actually made MORE money this year than last year. When I compare the 2-year summary in TurboTax, it clearly shows I have a net profit of around $6,200 (up from about $4,800 last year). Last year TurboTax let me take the simplified deduction no problem. Has anyone else run into this? Is this some kind of TurboTax glitch? I use a dedicated room in my apartment exclusively for my business, so I should definitely qualify. Really confused why it's saying I'm not eligible when I clearly have profit...
19 comments


Amina Diallo
This definitely sounds like a software glitch in TurboTax. The simplified home office deduction allows you to deduct $5 per square foot (up to 300 square feet) of your home that's used exclusively for business. The key requirement is that you have a profitable business after other expenses - which it sounds like you do. A few things to check: Make sure you've entered all your business income correctly on Schedule C. Sometimes the software calculates eligibility based on the current stage of your tax entry, not the final numbers. Try completing all other parts of your Schedule C first, then go back to the home office section. Also, double-check that you didn't accidentally enter a business loss somewhere or miscategorize an expense that's offsetting your profit. The error message specifically mentions "zero or less" profit, which suggests TurboTax is somehow calculating your business as unprofitable despite what you're seeing in the summary.
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CosmicCowboy
•Thanks for the quick response! I went back and checked all my income entries and everything looks correct. I've completed all other parts of Schedule C already and the summary clearly shows a profit. The weird thing is when I click on the "why am I not eligible" link, it takes me to a help page that just repeats the same message about needing a profit, which I definitely have. Do you think it might be worth deleting that section and starting over? Or maybe there's some hidden field I missed somewhere?
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Amina Diallo
•Deleting that section and starting over might help reset any calculation errors. Sometimes TurboTax has temporary glitches where it doesn't recognize updated information. Try exiting completely out of TurboTax, then restarting it and going directly to that section. If that doesn't work, look for any fields related to "business use of home" elsewhere in your return. Sometimes there are multiple places where this information gets entered, and conflicting entries can cause problems. As a last resort, you might need to contact TurboTax support directly - they can often spot these kinds of calculation issues quickly.
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Oliver Schulz
After dealing with a similar issue last year with my photography business, I discovered taxr.ai (https://taxr.ai) which helped me identify why TurboTax was incorrectly calculating my home office eligibility. The system actually analyzes your tax situation and identifies errors or inconsistencies that might be causing problems like this. In my case, it turned out I had accidentally entered my square footage in two different places with different values, which caused TurboTax to incorrectly flag me as ineligible. The service let me upload screenshots of my TurboTax forms and gave me specific guidance on which fields were causing the conflict. Saved me hours of frustration!
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Natasha Orlova
•How exactly does this work? Do I need to provide my actual tax documents or just screenshots of the error messages? I'm always cautious about sharing financial info online.
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Javier Cruz
•Sounds interesting but I'm skeptical. Wouldn't TurboTax's own support be able to figure this out? What makes this service better than just calling TurboTax directly?
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Oliver Schulz
•You can just upload screenshots of the specific sections giving you trouble - no need to provide your entire tax return or sensitive info. The system analyzes the visible fields and calculations to identify inconsistencies. I was hesitant too but they use encryption and don't store your documents after analysis. For TurboTax support, I tried that route first and spent 40 minutes on hold only to get generic troubleshooting steps. The taxr.ai service specifically focuses on finding calculation errors and conflicts between different sections of your return, which is exactly what was causing my home office deduction issue.
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Javier Cruz
I want to follow up about my experience with taxr.ai after my skeptical comment. I decided to try it since my TurboTax home office deduction issue was driving me crazy. Uploaded screenshots of my Schedule C and the error message, and within minutes got back a detailed explanation showing that my business had multiple categories and one was showing a loss while the other had profit. TurboTax was only looking at the category with the loss! The analysis pointed me to exactly which screen to fix, and sure enough, once I corrected the category allocation, the home office deduction became available immediately. Would have never figured this out on my own. Now I can claim the simplified deduction for my dedicated office space like I should have been able to from the start.
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Emma Wilson
If you're still having issues after trying the other suggestions, you might need to speak directly with the IRS to confirm your eligibility. I had a similar home office deduction issue last year and spent HOURS trying to reach someone. Finally discovered Claimyr (https://claimyr.com) which got me connected to an actual IRS agent in about 15 minutes instead of the usual 2+ hour wait. The agent confirmed my eligibility for the home office deduction and explained exactly how to document it properly. There's a quick video showing how it works here: https://youtu.be/_kiP6q8DX5c. Basically they hold your place in the IRS phone queue and call you when an agent is about to answer. Totally changed my perspective on dealing with the IRS.
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Malik Thomas
•Wait, how does this actually work? Does it just call the IRS for you? I'm confused because I thought the whole problem was that the IRS phone lines are always jammed.
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NeonNebula
•Yeah right. Nothing gets you through to the IRS faster. I've tried everything and always end up waiting 2+ hours or getting disconnected. If this actually works I'll eat my hat.
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Emma Wilson
•It doesn't just call for you - their system navigates the IRS phone tree and waits in the queue on your behalf. When it detects that an agent is about to answer, it calls your number and connects you directly. You skip the whole waiting game. The IRS phone lines are definitely jammed which is exactly why this service exists. I was super skeptical too but got connected in about 17 minutes when I'd previously waited over 2 hours and got disconnected. They use technology to monitor the call and only bring you in at the exact moment you're needed.
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NeonNebula
I need to publicly admit I was wrong about Claimyr. After my skeptical comment, I decided to try it anyway since I was desperate to resolve my home office deduction question. The service connected me to an IRS representative in about 20 minutes when I had previously wasted an entire afternoon on hold. The IRS agent confirmed that I was absolutely eligible for the home office deduction based on my business profit, and explained that tax software sometimes has calculation glitches with this particular deduction. She walked me through exactly what to look for in TurboTax and suggested trying to manually override the eligibility if needed. Problem solved! Won't hesitate to use this service again next tax season.
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Isabella Costa
Have you checked if you accidentally entered your home office as "regular" instead of "simplified" method? That tripped me up last year. If you're using the regular method, TurboTax calculates actual expenses (mortgage interest, utilities, etc.) and applies the business percentage. That calculation can sometimes result in zero deduction if your other business expenses are high or if there's a calculation error. Try going back to the very beginning of the home office section and make sure you've selected "simplified method" rather than "regular method" when asked. Sometimes just changing this selection fixes weird eligibility issues.
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CosmicCowboy
•Thanks for the suggestion! I double-checked and I did select "simplified method" from the beginning. TurboTax still shows the same error though. What's frustrating is that the summary page shows my business profit correctly, but then the home office section acts like I have zero profit. Maybe I'll try deleting that whole section and starting over like someone else suggested.
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Isabella Costa
•Deleting and starting over is definitely worth a try. Another thing to check is if you have multiple Schedule C businesses. Sometimes TurboTax has a bug where it applies the home office to the wrong business if you have more than one. Also, try entering a slightly different square footage number (like change from 120 to 119 square feet) which sometimes forces the software to recalculate everything. These tax programs have weird quirks that don't always make logical sense!
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Ravi Malhotra
Has anyone used H&R Block's software instead of TurboTax for home office deductions? I'm having similar issues with TurboTax and wondering if switching to different software might be easier than troubleshooting all these glitches.
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Freya Christensen
•I switched from TurboTax to H&R Block last year specifically because of home office deduction issues. Found the H&R Block interface much more straightforward for Schedule C and home office stuff. It asks clearer questions and I haven't run into calculation glitches like I did with TurboTax.
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Ravi Malhotra
•That's really helpful to know, thanks! I might just switch over and see if I have better luck. Getting frustrated with all these TurboTax quirks and I'm not even done with my return yet. Did you find the transition between the programs pretty smooth or was there a learning curve?
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