2023 Refund Stuck Since March with Code 810 Freeze - Transcript Shows Amended Return I Never Filed

Filed my taxes back in February with TurboTax and still nothing. I'm completely stuck in limbo with my refund. According to my transcript, it still has the same dates from March. The most frustrating part is that when I call the IRS, I just keep getting automated messages about "high call volume" and can't speak to an actual person. Looking at my account transcript today, I see: ACCOUNT BALANCE: -$6,400.00 ACCRUED INTEREST: 0.00 AS OF: Dec. 03, 2024 ACCRUED PENALTY: 0.00 AS OF: Dec. 03, 2024 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -$6,400.00 My filing information shows: EXEMPTIONS: 03 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: $27,605.00 TAXABLE INCOME: $5,664.00 TAX PER RETURN: $5,605.00 SE TAXABLE INCOME TAXPAYER: $27,438.00 SE TAXABLE INCOME SPOUSE: 0.00 TOTAL SELF EMPLOYMENT TAX: $5,130.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2024 PROCESSING DATE Apr. 29, 2024 The transactions section shows: CODE EXPLANATION OF TRANSACTION | CYCLE | DATE | AMOUNT 150 Tax return filed | 20241505 | 04-29-2024 | $5,605.00 30221-443-55931-4 810 Refund freeze | 03-08-2024 | $0.00 766 Credit to your account | 04-16-2024 | -$672.00 766 Credit to your account | 04-16-2024 | -$4,200.00 766 Credit to your account | 04-16-2024 | -$4,671.00 766 Credit to your account | 04-16-2024 | -$4,780.00 768 Earned income credit | 04-16-2024 | -$6,658.00 971 Amended tax return or claim | 09-23-2024 | $0.00 forwarded for processing 977 Amended return filed | 09-23-2024 | $0.00 43277-668-04818-4 767 Reduced or removed credit to your | 04-16-2024 | $4,780.00 account 767 Reduced or removed credit to your | 04-16-2024 | $4,671.00 account 291 Reduced or removed prior tax | 12-03-2024 | -$675.00 assessed 08254-717-05563-4 I notice there's a "Refund freeze" code 810 from March 8th, and some amended return activity from September. The WMR tool just shows "still processing" with no explanation. Anyone else stuck in this same situation? Is the refund freeze the reason I haven't received anything yet? I'm so confused about all these credits being added and then removed. What's with the "Amended tax return" codes when I didn't file an amendment?