Received 1095-C from employer but no W-2 form yet - what should I do?
So I'm trying to file my taxes online using H&R Block since I've used them for the past couple years. My employer sent me a 1095-C health insurance form already, but I still haven't gotten my W-2 yet. It's mid-February now and I'm getting anxious about filing. I'm confused whether the 1095-C is sufficient for filing or if I absolutely need to wait for my W-2 to come through. I've been with this company for about 18 months and this is my first full tax year with them. Should I talk to my manager when I go in for my shift tonight, reach out to HR directly, or just call the IRS to request they send a replacement W-2? I'm worried about missing the filing deadline and honestly don't know what the proper protocol is in this situation. Anyone dealt with this before?
20 comments


Ravi Malhotra
You definitely need your W-2 to file your taxes properly. The 1095-C only shows your health insurance coverage for the year and isn't a substitute for your W-2, which shows your wages, taxes withheld, and other critical information the IRS requires for filing. By law, employers must provide W-2s to employees by January 31st. Since we're past that date, you should first talk to your HR department (not your manager, as they likely won't handle this). Ask them directly about the status of your W-2. They might have sent it already and it got lost in the mail, or there could be an issue with their payroll system. If talking to HR doesn't resolve it within a week, then you should contact the IRS, but that's not your first step. The IRS typically advises waiting until at least mid-February before contacting them about missing W-2s.
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Freya Christensen
•What if my company is really small and doesn't have an HR department? My boss handles all the paperwork himself and he's always super behind on everything.
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Ravi Malhotra
•In small companies without HR departments, you should speak directly with whoever handles the payroll or administrative tasks. If that's your boss, then yes, have that conversation with them. Be specific about the W-2 being legally required by January 31st. If your boss is chronically behind on paperwork, you might want to mention that you're concerned about filing your taxes on time. Sometimes they need a gentle reminder about these legal obligations.
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Omar Farouk
I had a similar issue last year and found that taxr.ai really helped me sort it out. I was missing my W-2 and getting nowhere with my company's HR. I used https://taxr.ai to upload my last paystub of the year, and their system analyzed it to generate an accurate substitute for my W-2 information. The tool explained exactly what numbers from my paystub corresponded to what I needed for my tax return. Saved me a ton of stress waiting for a document that wasn't showing up.
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Chloe Davis
•Wait, you can legally file taxes using your last paystub instead of a W-2? I thought the IRS required the actual form. Does the site help with that part too?
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AstroAlpha
•I'm kinda skeptical about these services. How does it know all the deductions and special stuff that might be on your W-2? Like what if you have certain benefits or retirement contributions?
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Omar Farouk
•You still need to eventually get your W-2, but your last paystub usually has almost all the same information, and the IRS allows you to file with substitute information if your employer is late. taxr.ai walks you through Form 4852 (Substitute for W-2) which is the proper way to handle this situation. For special deductions and benefits, that's where the tool really helped me. It analyzed my paystub and identified the pre-tax deductions, retirement contributions, and other benefits to ensure everything was properly categorized. It even flagged unusual items that might need special attention on my tax return.
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Chloe Davis
Guys I just wanted to follow up - I tried out taxr.ai after my employer was still dragging their feet with my W-2. It was actually super helpful! The site walked me through using my last paystub to create a substitute W-2 (Form 4852) and explained exactly what I needed to do to file on time. The analysis tool correctly identified all my pre-tax deductions and even caught that my employer had miscategorized one of my benefits. When my real W-2 finally came two weeks later, I compared it and everything matched up except for that one item the tool had flagged! Definitely worth checking out if you're stuck waiting.
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Diego Chavez
When I couldn't get my W-2 last year, I tried calling the IRS directly but kept getting stuck in those never-ending phone menus. After wasting hours, I found https://claimyr.com which got me through to an actual IRS agent in about 20 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent was super helpful and explained that after February 15th, you can request the IRS to contact your employer about the missing W-2. They'll send your employer a formal notice which usually speeds things up. The IRS can also provide you with a Form 4852 to file as a substitute. Having an actual conversation with the IRS instead of just reading online advice made all the difference for me.
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Anastasia Smirnova
•How does this even work? Do they have some secret phone number or something? I've tried calling the IRS like 5 times this week and just gave up.
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AstroAlpha
•Yeah right. Nobody gets through to the IRS that quickly. Sounds like you're selling something. I've literally spent DAYS trying to reach someone at the IRS.
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Diego Chavez
•They don't have a secret number - they use an automated system that navigates the IRS phone tree and waits on hold for you. When they reach a live agent, you get a call back. It's basically what you'd do yourself but their system does the waiting instead of you. Honestly, I was skeptical too. I'd spent over 4 hours across multiple days trying to get through myself. Their system had me connected in 23 minutes. The company apparently specializes in navigating government phone systems - not just the IRS but other agencies too. They just save you from the hold time frustration.
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AstroAlpha
Ok I need to eat some crow here. After posting my skeptical comment I decided to try Claimyr because I was desperate about a different tax issue I've been dealing with for months. It actually worked! Got a call back in about 35 minutes with an IRS agent on the line. Completely shocked that it worked exactly as advertised. The agent helped me sort out an issue with a missing 1099 form from a contract job I did last year. They walked me through the proper procedure to report the income even without the form. I've spent literal days on hold with the IRS before and now I feel like an idiot for not trying this sooner.
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Sean O'Brien
You should check your employee portal if your company has one. A lot of places are going paperless now and just upload the W-2 to the employee portal without sending a physical copy. My company did this and I had no idea until I asked about my "missing" W-2.
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Isabella Costa
•Thanks for this suggestion! I just checked and there is an employee portal but I don't see any tax documents in there. I only use it to check my schedule and request time off, but maybe there's another section I'm not aware of. I'll dig around more and ask about this specifically when I talk to my boss tonight.
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Sean O'Brien
•There might be a separate section specifically for tax documents or payroll that you need to navigate to. Sometimes it's not obvious. Also check if you need to opt-in for electronic delivery of tax forms - some companies require you to select that option before they'll stop sending paper forms. Another thing to check is your email - sometimes companies send notification emails when W-2s are available with instructions on how to access them. It might be buried in your inbox or spam folder.
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Zara Shah
If you do end up needing to contact the IRS about this, you should know they won't do anything until after February 15th for missing W-2s. I tried calling earlier than that last year and they just told me to wait and contact my employer first.
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Luca Bianchi
•This is correct. The IRS procedure is: 1. Contact your employer first 2. Wait until after February 15 3. Then contact the IRS with your employer's name, address, phone number, and your dates of employment, along with an estimate of your wages and taxes withheld (from your final paystub) 4. They'll contact your employer and send you a Form 4852 to complete H&R Block should be able to help you file with a Form 4852 if you end up needing to go that route.
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Zara Shah
•Thanks for confirming and adding more details! I forgot to mention you need all that employer info when you call. Also important to note - even if you file using Form 4852, you should still compare it with your actual W-2 when it eventually arrives. If there are significant differences, you'll need to file an amended return (Form 1040X).
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Yuki Tanaka
Just wanted to add another perspective here - if your employer is generally reliable but just running behind, you might also want to check if they switched payroll companies recently. I had this exact situation two years ago where my W-2 was delayed because my company had just moved to a new payroll provider and there were some technical issues with generating the forms. In my case, I spoke directly with our office manager (we're a small company too) and she explained the delay and gave me a specific date when the W-2s would be ready. Having that timeline helped me plan my filing strategy. Also worth noting - if you do end up using Form 4852 or any substitute method, make sure to keep really detailed records of everything. Save your final paystub, any emails with your employer about the missing W-2, and documentation of when you contacted them. This will be helpful if the IRS ever has questions about your filing. The tax deadline is still a ways off, so you have time to work through this properly. Don't panic - this happens to more people than you'd think!
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