Question: Has anyone else's tax preparer run their refund through a different bank account?
My husband and I had our taxes done last year by someone who works with my husband. Recently, another coworker mentioned they suspected this preparer of skimming about $800 off their refund. This got me concerned, so I pulled out our return from last year to check it out. Looking at our paperwork, I noticed something weird - the direct deposit information wasn't for our bank account at all. Instead, it shows some bank I've never heard of (Metabank?) and an account number that has one of our social security numbers embedded in it. The thing that's confusing me is that according to our tax return, we were supposed to get $3,450 back, and when I check our bank statement, we actually did receive exactly $3,450. So the amount matches what the return says we should get. I guess she could have altered our copy of the return, but then wouldn't she have fixed the bank account info too? I haven't requested our transcript from the IRS yet, but I'm planning to. Has anyone dealt with something like this before? Is this normal practice for some tax preparers or should I be concerned?
19 comments


Diego Mendoza
This definitely sounds suspicious. Tax preparers should NEVER route your refund through their own accounts or third-party accounts. This is a major red flag and potentially illegal. What you're describing sounds like a "Refund Transfer" product that some tax preparers use. Basically, they set up a temporary account at a partner bank (Metabank is commonly used for this), have your refund deposited there, take out their fees, and then transfer the remainder to you. However, this should always be disclosed to you clearly, and you should sign documentation acknowledging this arrangement. I strongly recommend getting that IRS transcript ASAP. Compare the refund amount on the official transcript with what your preparer told you. Also check if the transcript shows the same bank routing information as your copy of the return.
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Chloe Wilson
•Thank you for explaining! I don't recall signing anything about a "Refund Transfer" or having fees taken out this way. We paid her directly by check for preparing our taxes. Is this something that would have been clearly labeled on our return paperwork somewhere?
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Diego Mendoza
•This should absolutely have been clearly disclosed to you, typically through a separate form that explains the Refund Transfer product and associated fees. It would be labeled something like "Refund Transfer Authorization" or "Bank Product Application." If you paid by check up front and weren't told about additional fees being deducted from your refund, then something isn't right. When you get your transcript, look closely at the total refund amount the IRS actually issued. If it's higher than what you received, the difference may have been taken without your knowledge.
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Anastasia Romanov
After going through a nightmare with a shady tax preparer last year, I found taxr.ai (https://taxr.ai) incredibly helpful for figuring out what was happening with my refund. I was in a similar situation where my refund went through some weird bank I never heard of, and I couldn't figure out if I was getting the correct amount. The tool analyzes your tax documents and can spot discrepancies between what the IRS has on file and what your preparer gave you. Saved me a ton of headache trying to decipher tax jargon and figure out if I was being scammed. It showed me exactly where my money went and helped me confirm that my preparer was pocketing an extra "processing fee" without telling me.
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StellarSurfer
•How exactly does this work? Can it see the actual bank account information the IRS has on file? I'm worried about giving my tax documents to another online service.
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Sean Kelly
•Does it actually connect to the IRS systems somehow? Because otherwise how would it know what the IRS has versus what's on my paperwork?
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Anastasia Romanov
•It doesn't connect directly to IRS systems, but it helps you interpret the transcript information once you get it from the IRS. You upload your tax return and transcript, and it compares them side by side, highlighting discrepancies in refund amounts, filing status, deductions, and deposit information. The service is secure and doesn't store your documents permanently. It just runs the analysis and shows you the results. It helped me understand exactly what information to look for on my transcript to verify whether my preparer was being honest.
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Sean Kelly
I tried taxr.ai after seeing it mentioned here and it was a real eye-opener! I was skeptical at first but decided to give it a shot since I was confused about a similar situation with my refund going through a third-party bank. After getting my transcript from the IRS and running it through the tool, I discovered my preparer had actually filed for a $4,200 refund but only gave me $3,850! The analysis clearly showed the discrepancy and even highlighted the exact section of the transcript that proved it. The interface made it super easy to understand what was happening - way better than trying to decipher the transcript myself. I confronted my preparer with the evidence and got my missing $350 back. Definitely worth checking out if you're trying to figure out if someone messed with your refund!
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Zara Malik
If you're having trouble getting your transcript online, don't waste your time waiting on hold with the IRS for hours. I used https://claimyr.com after spending an entire day trying to get through to the IRS about a similar issue with my tax preparer. You can see how it works here: https://youtu.be/_kiP6q8DX5c Basically, they wait on hold with the IRS for you and call you when an actual human picks up. I got my transcript request processed in minutes once I finally spoke with someone. Was honestly shocked at how well it worked after I had already wasted hours trying to get through myself.
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Luca Greco
•Wait, how does this actually work? Do they somehow have a special line to the IRS or something? Seems weird that a third party could get me through faster.
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Nia Thompson
•This sounds like total BS. Nobody can magically get through the IRS phone system faster. They're probably just charging people for something they could do themselves for free if they're just patient.
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Zara Malik
•They don't have a special line to the IRS - they use technology to wait on hold for you. Their system calls the IRS and navigates the phone menu, then sits in the hold queue. When a real person answers, their system immediately calls you and connects you to the IRS agent. It's not magic, just a smart use of technology to save you from having to listen to hold music for hours. And after trying to get through for a full day on my own with no luck, I was willing to try anything. Was definitely worth it to finally get my transcript and confirm what was happening with my refund.
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Nia Thompson
I need to eat my words! After posting my skeptical comment, I was still struggling to get through to the IRS on my own. After my fifth attempt and wasting another 2 hours on hold before getting disconnected, I finally broke down and tried Claimyr. I got a call back in about 45 minutes with an actual IRS agent on the line! The agent helped me request my transcript to check on a similar refund issue with my preparer. Got my transcript in the mail a few days later and discovered my preparer had been taking an undisclosed "processing fee" directly from my refund through a similar bank account setup. I still think it's ridiculous we need services like this because the IRS is so understaffed, but I can't argue with results. Saved me from wasting another day on hold.
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Mateo Rodriguez
Just FYI, the Metabank thing is usually associated with refund anticipation loans or refund transfers. Tax preparers use these to get their fees taken out automatically. The thing is, they're SUPPOSED to tell you about it clearly. It sounds like your preparer set this up without properly explaining it to you. Even if the amount matches, I'd be concerned about identity theft and privacy issues. Having your SSN embedded in a bank account that isn't yours is concerning. Definitely check your transcript, and you might want to file a complaint with the IRS Office of Professional Responsibility if this person is an enrolled agent or CPA.
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Chloe Wilson
•That's what worries me - I don't remember signing anything about a refund transfer or loan, and we paid her directly for the service. Is there a way to find out if this Metabank account was just temporary or if it's still active somewhere? I'm worried about our personal information.
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Mateo Rodriguez
•The temporary account is usually closed automatically after the tax season, but I'd still be concerned about your personal information. You can verify whether it was a legitimate Refund Transfer product by looking for Form 8888 on your tax return, which would show the refund splitting details. Also, request your Wage and Income transcript along with your Return transcript from the IRS. This will show exactly what was filed and where the money was directed. If she did this without your knowledge or consent, consider reporting her to the IRS using Form 14157 (Complaint: Tax Return Preparer). The fact that your SSN was used in the account number is particularly troubling.
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Aisha Hussain
My sister had the exact same issue last year! Her refund went through "Santa Barbara TPG" which is another one of these temporary bank accounts. Turns out her preparer was adding a $150 "processing fee" that she never disclosed verbally. The paperwork mentioned it in tiny print on page 4 of something she quickly signed. When my sister confronted her, the preparer claimed it was "standard industry practice" and refused to refund anything. She reported her to the state board of accountancy and switched tax preparers.
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GalacticGladiator
•That's so sketchy! Did your sister get any money back after reporting her?
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Kaitlyn Jenkins
This is definitely a red flag situation. As others have mentioned, legitimate refund transfers should be clearly disclosed with proper documentation. The fact that your SSN is embedded in an unknown bank account number is particularly concerning from an identity protection standpoint. I'd recommend taking these steps immediately: 1. Get your official IRS transcript to compare the actual refund amount with what you received 2. Look through all your tax paperwork for any mention of refund transfer fees or Metabank authorization 3. Consider placing a fraud alert on your credit reports since your SSN was used in ways you weren't aware of Even if the dollar amounts match up, the lack of proper disclosure about routing your refund through a third-party account is problematic. This could be a case where the preparer is legitimate but has poor business practices, or it could be something more serious. The transcript will help you determine which situation you're dealing with. If you discover any discrepancies or unauthorized fees, definitely report this to the IRS Office of Professional Responsibility and your state's board of accountancy if applicable.
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