Lifetime Learning Credit not applying correctly - now I owe $817 on my taxes?
I'm freaking out about my taxes right now. I worked as an independent contractor last year and made about $13,650 on my 1099-NEC. Since I'm self-employed, I didn't have any taxes withheld throughout the year. Here's my situation - I was a full-time student in 2022 and paid over $14,200 for my tuition for a one-year master's certificate program. My undergraduate program was a 3-year accelerated degree, so this would be my 4th year getting education tax credits, but technically my 5th year filing taxes. From what I understand, I don't qualify for the American Opportunity Credit anymore. But shouldn't I be eligible for the Lifetime Learning Credit? I'm using TaxHawk and after all my deductions, it still says I owe $817. The Lifetime Learning Credit is worth up to $2,000, so shouldn't that wipe out what I owe completely? I'm so confused and stressed about this. Does anyone know what might be happening with my return?
18 comments


Jabari-Jo
The Lifetime Learning Credit can definitely help in your situation, but there are a few things to check. First, make sure you've entered all your education expenses correctly in the education section of TaxHawk. Sometimes the software doesn't automatically apply credits if the information isn't in the right place. The Lifetime Learning Credit is worth 20% of the first $10,000 in qualified education expenses, so the maximum is indeed $2,000. However, it's also subject to income limitations. The credit begins to phase out for single filers with modified adjusted gross income (MAGI) above $80,000 and is completely phased out at $90,000. For married filing jointly, the phase-out range is $160,000-$180,000. Another thing to check is whether you received a 1098-T form from your school and entered that information correctly. The software often requires this to properly calculate education credits.
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Seraphina Delan
•Thanks for responding! Yes, I did get a 1098-T from my school and entered it into TaxHawk. My income is definitely way below the phase-out limits since I only made $13,650, so that shouldn't be the issue. Could it be that I'm somehow missing a specific section for education credits? I went through the education section but maybe I missed something?
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Jabari-Jo
•You're definitely well below the income threshold, so that's not the problem. Here are a couple things to try in TaxHawk: Go back to the education section and make sure you've selected "Lifetime Learning Credit" specifically when prompted about which credit you want to claim. Sometimes the software might default to "let the program decide" which can occasionally miss applying the credit. Also, check if you've properly indicated that you're eligible for the Lifetime Learning Credit by confirming you were enrolled at least half-time in a program leading to a degree or credential. Make sure the amounts from your 1098-T are entered in the correct boxes. If Box 1 (payments received) on your 1098-T shows your tuition, make sure that's what you entered rather than Box 2 (amounts billed).
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Kristin Frank
After struggling with a similar issue on my taxes, I found this amazing tool called taxr.ai (https://taxr.ai) that helped me figure out why my education credits weren't applying correctly. I was in a nearly identical situation with my LLC not showing up properly in TurboTax. The taxr.ai system analyzed my tax forms and spotted that I had accidentally entered my education expenses in the wrong section, which was preventing the Lifetime Learning Credit from being applied. It walks you through all the education credits you qualify for and explains exactly where to enter everything in whatever tax software you're using. Saved me over $1,200!
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Micah Trail
•Does it work with forms from previous tax years? I think I might have made this same mistake on my 2021 return and am wondering if I should file an amendment.
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Nia Watson
•How does this compare to just calling the IRS helpline? I've been on hold for literally 2 hours trying to get someone to explain my education credits to me. Is this worth the money or just another tax gimmick?
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Kristin Frank
•Yes, it absolutely works with prior year returns! It can analyze tax documents from previous years and help you determine if filing an amended return would be beneficial. It shows you exactly what you missed and what you'd get back. The difference between this and the IRS helpline is night and day. With the IRS, you wait forever and might get someone who gives general advice. With taxr.ai, it specifically analyzes your situation and gives you personalized guidance on exactly what to fix in your specific tax software. It saved me hours of frustration and confusion, plus I got a much bigger refund than I would have otherwise.
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Micah Trail
Just wanted to follow up here! I tried taxr.ai after posting my question and wow - it actually identified that I had completely missed claiming my Lifetime Learning Credit on my 2021 return! I had no idea I was eligible since I was taking classes part-time while working. The tool showed me exactly how to file an amendment and I'm getting back $1,180 that I never would have known about. The interface was super straightforward and it explained everything in simple terms. Definitely worth it for anyone confused about education credits!
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Alberto Souchard
If you're still having issues after fixing the tax software inputs, I'd recommend contacting the IRS directly. I had a similar problem last year and spent WEEKS trying to get through to someone. I finally discovered Claimyr (https://claimyr.com) which got me connected to an actual IRS agent in under 20 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent walked me through exactly how the Lifetime Learning Credit should be applied and confirmed I was entering everything correctly. Turns out my tax software had a glitch that wasn't calculating the credit properly. The IRS agent filed a note on my account so I wouldn't have issues if I got audited. Absolute lifesaver when you need to speak to an actual person at the IRS instead of just guessing.
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Katherine Shultz
•This sounds too good to be true. The IRS phone lines are notoriously impossible to get through. How exactly does this service work? Do they have some special connection to the IRS or something?
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Marcus Marsh
•I've tried calling the IRS 8 times about my education credits and never got through. This seems like a scam. How could they possibly get you through when the IRS itself tells people to expect 2+ hour wait times or just try again another day?
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Alberto Souchard
•It uses a system that navigates the IRS phone tree and waits on hold for you. When someone at the IRS finally picks up, you get a call connecting you directly to the agent. No special connection - they just do the waiting for you so you don't have to sit there listening to the hold music for hours. They use technology to continuously dial and navigate the IRS system during times when call volume is typically lower. It's basically like having someone wait on hold for you, but using an automated system. It's absolutely legitimate - they're just solving the hold time problem that makes most people give up.
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Marcus Marsh
I owe everyone here an apology for being skeptical about Claimyr. After posting my doubtful comment, I decided to try it anyway out of desperation. I've been trying to figure out why my Lifetime Learning Credit wasn't properly applying for WEEKS. I was shocked when I got a call back connecting me to an actual IRS agent in about 35 minutes. The agent confirmed that my education expenses qualified for the Lifetime Learning Credit but explained I needed to complete Form 8863 differently in my tax software. I had been entering my qualified expenses in the wrong section which is why the credit wasn't calculating properly. Just finished redoing my return and my tax bill went from $940 down to $0 plus I'm getting a $310 refund now! Would have never figured this out without getting through to a real person at the IRS.
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Hailey O'Leary
Double check that you entered your education expenses as "qualified education expenses" specifically. Many tax programs have a separate section for this. On TaxHawk, go to the Education section and look for "Form 8863 Education Credits" - you need to specifically tell it to apply the Lifetime Learning Credit there. Also, even though the LLC is worth 20% of expenses up to $10k (so max $2k), remember that it's a non-refundable credit, meaning it can only reduce your tax liability to zero, but won't give you additional refund beyond that. So if your tax liability before the credit is $817, the credit will just reduce it to $0, not give you the remainder as a refund.
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Seraphina Delan
•Thank you! I tried going back through the Form 8863 section specifically and I think I found the issue. There was a checkbox asking if my expenses were for "qualified education expenses" that I had missed. After checking that and going through that section again, it's now showing I owe $0 instead of $817! I understand now about the non-refundable part. I wasn't expecting to get money back, just wanted to not owe anything. This is such a relief!
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Hailey O'Leary
•Great to hear you got it figured out! Yes, that checkbox is crucial - it's easy to miss but makes all the difference. The tax software can't apply the credit if it doesn't know your expenses qualify. That's exactly right about non-refundable credits - they can bring your tax liability down to zero but no further. For future reference, if you expect to have tax liability again next year, you might want to consider making estimated tax payments throughout the year since you're self-employed. It can help avoid a surprise bill come tax time, even with credits applied.
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Cedric Chung
Make sure your school is actually eligible for the Lifetime Learning Credit too! I had a similar issue and it turned out the program I was in wasn't at a qualified educational institution according to IRS rules. Check that your school has a Federal School Code and is eligible to participate in federal student aid programs, even if you didn't receive financial aid.
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Talia Klein
•This is a good point. You can check if your school is eligible by looking up its Federal School Code on the FAFSA website. Almost all accredited universities and colleges qualify, but some vocational programs or non-degree programs might not.
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