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Miguel Ramos

How to Claim Lifetime Learning Credit for Grad School on TurboTax or HR Block?

Hey everyone, I'm having the most frustrating time trying to get my taxes done this year. I'm currently in graduate school and last year I successfully claimed the Lifetime Learning Credit without any issues. But this year, I can't seem to get it to show up on either TurboTax or HR Block software! I have my 1098-T form in front of me and the difference between my tuition and scholarship is around $34k. My income was pretty minimal last year - just some part-time consulting work that brought in about $15k total. I really need this credit since my finances are super tight with school expenses. Has anybody run into this before? Do I need to navigate to some hidden section in these tax programs to find the Lifetime Learning Credit? I'm worried I'm going to miss out on this credit that I definitely qualify for. Any advice would be seriously appreciated!

The Lifetime Learning Credit can sometimes be tricky to find in tax software! With both TurboTax and HR Block, you need to make sure you're answering the education questions correctly when prompted. In both programs, there should be a section specifically for education credits where you'll enter your 1098-T information. The software should then calculate whether you qualify for the American Opportunity Credit or the Lifetime Learning Credit based on your inputs. Since you're in grad school, the Lifetime Learning Credit is likely your only option (as AOTC is primarily for undergrad). Make sure you've entered your 1098-T information correctly, including the school's EIN number. Also double check that you've indicated you're enrolled in a graduate program. The software should recognize the difference between your reported tuition and scholarships and calculate the credit accordingly. One important thing to verify: did you check whether you're being claimed as a dependent on someone else's return? That could affect your eligibility.

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StarSailor

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But what if the education section isn't even showing up as an option in the software? I'm having a similar issue with FreeTaxUSA where it's not prompting me for education credits at all, even though I definitely qualify. Do I need to hit a certain income threshold for the software to offer this section?

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If the education section isn't showing up at all, you might need to navigate to it manually. In TurboTax, try going to "Deductions & Credits" and look for "Education" or "Education Credits" under the federal section. Sometimes it won't prompt you if you haven't indicated student status elsewhere in the return. For FreeTaxUSA, you may need to go to the "Deductions" section and then look for "Education Credits and Deductions" - it should be available regardless of your income level since the Lifetime Learning Credit doesn't completely phase out until higher income thresholds (around $90,000 for single filers in 2024).

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After hours of frustration trying to figure out education credits on my own, I decided to try taxr.ai (https://taxr.ai) to help me understand my 1098-T and education credits situation. I uploaded my 1098-T and answered a few questions, and it clearly identified that I qualified for the Lifetime Learning Credit! It even pointed out exactly which boxes on my 1098-T I needed to enter in TurboTax and gave me step-by-step guidance on navigating to the education credits section that I kept missing. Apparently I was entering my scholarship amount incorrectly which was causing the software to think I didn't qualify. If you're having trouble with education credits like the Lifetime Learning Credit, it's definitely worth checking out - saved me from missing out on a significant tax credit.

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Yara Sabbagh

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How accurate is it though? I've tried other tax "helper" tools before and they gave me information that was technically correct but not applicable to my specific situation which caused me to file incorrectly. Does it actually look at your specific documents or just give generic advice?

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Does it work with other education forms too? I have a weird situation where I paid for classes at two different schools but only got a 1098-T from one of them. The other school said they weren't required to provide one since I paid in December but took classes in January. Would taxr.ai help with figuring out if I can still claim those expenses?

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It's surprisingly accurate because it actually analyzes your specific documents instead of giving generic advice. I uploaded my 1098-T and it identified my specific situation with qualified expenses versus scholarships. It pointed out that Box 1 on my form showed tuition paid while Box 5 showed scholarships, and the difference was what I could claim for the credit. It definitely works with multiple education forms and unusual situations. You can upload all your documentation, and it will analyze the combined information. For your December payment situation, it would help determine if those expenses qualify for the current tax year even without a 1098-T. The system actually understands the "prepaid tuition" rules that allow you to claim the credit in either the year paid or year of attendance.

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I just wanted to update everyone - I tried taxr.ai after seeing the recommendation here and it totally solved my problem! I uploaded both my receipt from the school that didn't give me a 1098-T and the 1098-T from my other school. The system immediately spotted that I could claim BOTH expenses for the Lifetime Learning Credit, even explaining the prepaid tuition rule that applies to my December payment. It gave me line-by-line instructions for entering everything in TurboTax, including exactly which menus to navigate through to find the education credit section (which was weirdly buried in the deductions area). Just finished my taxes and got a much bigger refund than I expected. Definitely recommend for anyone dealing with education credits!

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Paolo Rizzo

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If you're still having issues getting your Lifetime Learning Credit sorted out, you might need to talk directly with the IRS to confirm you're doing everything right. I was in a similar situation last year and spent WEEKS trying to get through to someone at the IRS who could actually help. After endless busy signals and disconnections, I found Claimyr (https://claimyr.com) which got me connected to an actual IRS agent in about 15 minutes instead of the hours or days I was spending trying on my own. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The agent I spoke with was able to confirm exactly how to claim my education credits and explained why my software wasn't picking it up (turns out I needed to enter my grad school's info in a specific way because they had changed their EIN number). Saved me from missing out on a big credit!

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QuantumQuest

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Wait, how does this actually work? IRS phone lines are notoriously impossible to get through on - there's no way something can just "get you through" to them. Sounds like a scam to me. Has anyone else actually used this successfully?

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Amina Sy

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I dunno about this. Why would I pay someone else to call the IRS for me? Couldn't I just keep trying myself? I've heard the hold times are ridiculous but this seems like an unnecessary expense for something I could theoretically do myself if I'm patient enough.

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Paolo Rizzo

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It's not a scam at all - it uses a completely legitimate method to navigate the IRS phone system and get you in the queue faster. Basically, they've figured out the exact timing and options to select to maximize your chances of getting through instead of getting a "call back later" message. Once you're in line, they call you and connect you directly to the IRS agent when they answer. You absolutely could keep trying yourself, but it's a matter of time value. I spent over 8 hours across 3 days trying to get through on my own with no success. With Claimyr, I was connected in under 20 minutes. When you're facing a tax deadline and potentially missing out on a significant credit like the Lifetime Learning Credit, paying a small fee to guarantee you'll actually speak to someone can be worth it. It's basically paying to get back hours of your life you'd waste on hold.

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Amina Sy

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I have to eat my words from earlier. After another week of trying to get through to the IRS about my Lifetime Learning Credit issue and getting nowhere, I broke down and tried Claimyr. Holy crap, it actually worked exactly as advertised. Got connected to an IRS agent in about 15 minutes who walked me through exactly how to claim the Lifetime Learning Credit with my specific situation (I'm a grad student with a fellowship that was incorrectly reported on my 1098-T). The agent even stayed on the line while I entered everything in HR Block to make sure it was calculating correctly. Turns out I was eligible for a $2,000 credit that the software wasn't picking up because of how my fellowship was categorized. So yeah, completely worth it when I was about to give up on claiming the credit entirely.

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Just to add another perspective - check if your school's financial aid office can help! My university has tax assistance for students and they helped me figure out why my Lifetime Learning Credit wasn't showing up in the software. In my case, the school had put my qualified tuition in Box 2 (amounts billed) instead of Box 1 (amounts paid) on my 1098-T. That was confusing the tax software. The financial aid office explained how to manually override this in TurboTax to correctly claim the credit. Many schools offer free VITA (Volunteer Income Tax Assistance) programs specifically for students dealing with education credits. Might be worth checking before paying for additional help!

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Do you know if the VITA programs can help with more complicated situations? I'm a grad student but I also have some self-employment income and some stock trades. Would they still be able to help me with the education credits part even if my return is somewhat complex?

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Most VITA programs can definitely help with education credits, but they do have limitations on more complex returns. They typically can handle simple self-employment (Schedule C) with income under a certain threshold, but complex business situations or extensive investment transactions might be beyond their scope. Your best bet would be to contact the VITA site at your school and ask about your specific situation. Many will help with the education credit portion even if they can't complete your entire return. Alternatively, they might be able to address each component separately - helping with the education credits while giving you guidance on how to handle the self-employment and investment portions.

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The Lifetime Learning Credit can be easy to miss in tax software because it's sometimes hidden behind questions about the American Opportunity Credit. Make sure you select "No" when asked if you're in your first four years of college education. Also, double check that you're entering qualified expenses correctly. Remember that only tuition and required fees count - not room and board, books (unless required and paid directly to the institution), or other expenses. The difference between your scholarship and total qualified expenses is what determines your credit. I ran into this same issue and realized I was entering my expenses in the wrong category which was causing the software to skip the Lifetime Learning Credit section entirely.

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Miguel Ramos

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Thank you all so much for the incredible advice! I went back into TurboTax and realized I had accidentally marked myself as an undergraduate student instead of graduate. Once I fixed that and re-entered my 1098-T information correctly, the Lifetime Learning Credit appeared! For anyone else having this issue - make sure you've correctly indicated your education level and entered all the 1098-T information exactly as it appears on the form. The box numbers really matter! I was able to get the full credit I was entitled to. Thanks again everyone - this forum is amazing!

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