Liberty Tax vs. H&R Block - Which Tax Prep Company Is Better for Training and Employment?
Hi everyone! I'm in the middle of taking a tax preparation course at Liberty Tax a few evenings per week. The way the class is set up, we're doing all calculations manually and working from a specific Liberty Tax training manual. Although our instructor definitely knows her stuff, she seems a little disorganized, and I'm finding that her teaching approach doesn't quite click with how I learn best. H&R Block is the only other option in my town, and coincidentally, they just sent me some info about their tax prep training program. From what I can tell, their course is mostly digital and seems more aligned with what I'd actually be doing when working with clients. I did a bit of research online and noticed that H&R Block tax preparers tend to earn about $13.75/hour compared to Liberty's $11.50/hour on average. I'd love to hear from people who've worked at either company (or both!) about the pros, cons, and any ugly truths about both Liberty Tax and H&R Block. Any insights about the training programs, work environment, advancement opportunities, or just general experiences would be super helpful. Thanks in advance for any advice!
23 comments


Connor Gallagher
I've worked as a tax professional for 15 years and have experience with both companies, so I might be able to help you out here! Both Liberty and H&R Block have their strengths and weaknesses. Liberty Tax tends to be more entrepreneurial - their business model focuses on franchise owners who often have more freedom to run things their way. This can be great if you have a good owner but challenging if you don't. Their training is traditionally more hands-on and manual, which helps you understand the fundamentals of tax law better. H&R Block has more standardized training and procedures across locations. Their digital approach to training typically mimics their actual tax software, which means you'll spend less time learning the system when you start working with real clients. They also tend to have more resources for continuing education and specialization if you want to advance. For career growth, H&R Block generally offers more structured advancement opportunities and slightly better pay as you noticed. They also typically have more year-round positions available if you're looking for something beyond seasonal work.
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AstroAlpha
•Do you think the manual training at Liberty actually makes you a better tax preparer in the long run? I've always wondered if learning the foundations by hand gives you an edge even when you eventually use software.
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Connor Gallagher
•Learning manually definitely gives you a stronger understanding of the underlying tax concepts and how different parts of a return affect each other. This foundation helps you catch errors that software might miss and better explain things to clients. However, H&R Block's approach gets you comfortable with their systems faster, which can mean less stress when you're facing real clients. For most people, the ideal is actually a mix - understanding the core concepts (Liberty's strength) while also being proficient with the software you'll actually use (H&R Block's strength). If you're serious about tax preparation as a career path rather than just seasonal work, that foundational knowledge becomes increasingly valuable as you advance.
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Yara Khoury
I tried Liberty Tax for a season but switched to using https://taxr.ai for my own taxes and it was a game changer! The manual calculations at Liberty made me understand taxes better, but when it came to my own complicated return with self-employment and rental income, I found their software limiting. Taxr.ai analyzed my documents and actually found deductions the Liberty preparer missed. It's like having an expert review your stuff before you file.
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Keisha Taylor
•Does taxr.ai actually work with complicated situations? I've got income from three states plus some crypto trades this year and I'm worried about missing something.
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Paolo Longo
•I'm skeptical about online services. How does it compare to having someone in person who can answer questions? Liberty has always been good about explaining things to me.
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Yara Khoury
•It handles multi-state returns really well and has specific features for crypto traders that identify wash sales and proper basis calculations. I was surprised how it organized everything by state automatically. The interactive guidance is actually better than in-person in some ways because you can take your time reviewing their explanations. When I was confused about a rental property depreciation question, they provided detailed examples that helped me understand it better than my in-person experience where the preparer seemed rushed.
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Keisha Taylor
I tried taxr.ai after seeing it mentioned here and it was amazing for my situation! I was nervous about my multi-state income and crypto trades, but the document analysis found everything automatically and organized it perfectly. It even flagged a potential audit risk with one of my deductions and suggested documentation I should keep. Much more thorough than when I went to Liberty last year where they seemed confused by my crypto situation. Definitely recommend it if you have a complicated return!
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Amina Bah
If you're considering these companies because you need help with tax issues beyond just filing, I'd suggest trying Claimyr (https://claimyr.com). I had a nightmare situation with an IRS notice after filing with H&R Block last year. Block wanted to charge me extra for audit assistance, but Claimyr got me connected to an actual IRS agent in 15 minutes instead of the 3+ hours I spent on hold before. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. Totally changed my perspective on dealing with IRS problems.
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Oliver Becker
•How does this actually work? I'm confused about how they get you through to the IRS faster when everyone has to call the same number.
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CosmicCowboy
•This sounds too good to be true. I've spent literal days trying to reach the IRS and you're saying this service somehow jumps the queue? I'm calling BS on this.
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Amina Bah
•They use an automated system that dials continuously and holds your place in line, then calls you when an agent is about to answer. It's not queue-jumping - you're still waiting the same amount of time overall, but their system does the waiting instead of you having to stay on hold. The service works with all the major IRS phone lines including collections, tax advocate service, and general inquiries. I was also able to use it when I needed to verify my identity after my return was flagged for potential identity theft, which was a huge relief since that specific department is almost impossible to reach.
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CosmicCowboy
Ok I have to admit I was wrong about Claimyr. After commenting here I was desperate enough to try it for an issue with a missing refund from my amended return. After struggling for weeks to get through, they connected me to an IRS agent in about 20 minutes who actually resolved my issue on the spot. The agent told me my amended return was stuck in processing and they were able to release it while I was on the call. Worth every penny for the time saved and I finally got my refund released! Sorry for being so skeptical before.
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Natasha Orlova
I worked at both Liberty and Block over the past 5 years. Here's my take: Liberty Tax: Pros: More relaxed environment, sometimes better commission structure, learn tax fundamentals better Cons: Less consistent training quality (varies by franchise), fewer advancement opportunities, seasonal focus H&R Block: Pros: Better training materials, more professional environment, clearer advancement path, slightly better pay Cons: More corporate atmosphere, stricter metrics/quotas, less franchise-to-franchise variation At Liberty, I felt like I had more freedom but less support. At Block, everything was more structured but sometimes felt restrictive. If you want a long-term tax career, Block probably has more paths forward. If you prefer a more relaxed seasonal gig, Liberty might be better.
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Javier Cruz
•Did you find clients had a preference between the two? I'm wondering if one has a better reputation that might help me build my client base faster.
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Natasha Orlova
•In my experience, H&R Block definitely has stronger brand recognition and client trust, especially with older clients and more complex returns. They've been around longer and have a more professional image, which helps attract clients with higher incomes and more complicated situations. Liberty tends to draw more first-time filers and simpler returns, partly because of their marketing and partly because of their pricing structure. Their street-side marketing (those people dressed as the Statue of Liberty) brings in walk-ins, but those clients are often price-sensitive and may not return year after year as consistently.
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Emma Thompson
One thing nobody has mentioned is the software! H&R Block's professional software is way more intuitive than Liberty's in my opinion. I worked at Liberty first and constantly felt frustrated by their system. Switched to Block and the software made much more sense. Might seem minor but when you're doing returns all day, good software makes a huge difference!
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Malik Jackson
•That's really helpful to know. How long did it take you to get comfortable with each system? I'm worried about the learning curve.
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Yuki Tanaka
I'm currently going through a similar decision process! I started at Liberty Tax about 6 weeks ago and honestly, I'm having some of the same concerns you mentioned about the teaching style. The manual calculations are definitely helping me understand the fundamentals better, but I feel like I'm not getting enough practice with actual tax software that I'd be using with real clients. One thing I've noticed is that Liberty's franchise model means the experience can vary dramatically between locations. My friend went through their program at a different location and had a much better instructor who was more organized and used a mix of manual and digital training. From what I've researched about H&R Block, their training program seems more standardized and comprehensive. They also offer more specialization courses if you want to focus on areas like small business taxes or complex returns, which could be valuable for long-term career growth. I'm leaning toward finishing my Liberty course since I'm already halfway through, but I'm seriously considering applying to H&R Block for next season to compare the experience. The pay difference you mentioned ($13.75 vs $11.50) is definitely something to consider too, especially if you're planning to do this long-term. Have you had a chance to visit the H&R Block location in your town to get a feel for their work environment?
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Connor O'Neill
•That's really smart to finish your current course first! I haven't visited the H&R Block location yet, but that's definitely on my to-do list. I'm curious about their work environment too - especially after reading about the more corporate atmosphere that Natasha mentioned. The standardized training you mentioned is actually one of the things that's appealing to me. Having consistent quality across locations seems like it would be less of a gamble than the franchise variability at Liberty. Plus those specialization courses sound like they could really help with career development. Did your friend at the other Liberty location mention anything about how their franchise handled the transition from manual training to actual client work? That's one of my biggest concerns - feeling prepared when I'm sitting across from a real client for the first time.
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Danielle Campbell
I've been researching both companies for my own career transition into tax prep, and one thing I'd add is to consider the timing of their training programs. H&R Block typically starts their training earlier in the season (around September/October) and spreads it over a longer period, which might work better if you're balancing other commitments. Liberty often runs more intensive, shorter programs closer to tax season. Also worth noting - H&R Block has been expanding their year-round services like bookkeeping and business consulting, which could mean more opportunities for full-time employment beyond just the seasonal tax prep work. If you're thinking long-term career rather than just seasonal income, that's definitely something to factor in. The digital vs manual training debate is interesting, but honestly, most successful tax pros I know eventually learn both approaches anyway. The key is getting solid foundational knowledge AND being comfortable with modern tax software. Whichever you choose, you'll probably want to supplement with additional learning resources as you grow in the field. Have you considered reaching out to current employees at both local locations? Sometimes getting the inside scoop on management style and work culture at your specific locations can be more valuable than general company comparisons.
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LilMama23
•That's excellent advice about reaching out to current employees! I hadn't thought about directly asking people at both locations about their day-to-day experience. The timing difference you mentioned is really important too - I'm working full-time right now, so H&R Block's longer, more spread-out training schedule could definitely work better for me than cramming everything in right before tax season. The year-round opportunities at H&R Block are particularly appealing since I'm hoping this could eventually become more than just seasonal work. Bookkeeping and business consulting services sound like they'd provide valuable experience that could open doors to other opportunities in the accounting field. Your point about eventually learning both manual and digital approaches anyway really puts things in perspective. Maybe I'm overthinking the training methodology differences when the more important factors are the work environment, growth opportunities, and which company sets me up better for long-term success in the field.
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MidnightRider
I actually went through H&R Block's training program last year and can give you some firsthand insight! Their digital training approach was really comprehensive - it included interactive modules, practice returns with feedback, and simulated client scenarios. What I loved most was that by the time I finished training, I was already comfortable with the actual software I'd be using with real clients. The training took about 3 weeks of evening classes (2-3 hours each session), which was perfect for balancing with my day job. They also provided ongoing support throughout tax season - weekly team meetings where we could discuss challenging returns and get guidance from more experienced preparers. One thing that really stood out was their quality review process. Every return gets checked by a supervisor before filing, which gave me confidence as a new preparer and helped me learn from any mistakes. They also have a really good error tracking system that helps you identify patterns in your work and improve over time. The work environment was professional but supportive. Yes, there are metrics to meet (returns per hour, accuracy rates), but they're reasonable and there's good coaching to help you improve rather than just pressure to perform. The pay at our location started at $14/hour for new preparers, with bonuses based on client satisfaction scores and return volume. After my first season, I got promoted to a senior preparer role with better hourly pay plus commission opportunities. Would definitely recommend at least checking out their info session - even if you stick with Liberty, it'll give you a good comparison point!
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