IRS bounced me to another number for identity verification - anyone else dealt with this?

Ugh, welcome to the club. I've been dealing with this for months. The IRS is a total mess right now. Have you tried calling the Taxpayer Advocate Service? They might be able to help push things along.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/5jrMesbidvI

Have you checked your transcript online? Sometimes you can see if there's an issue with your return there before you even get a letter.

This is why we need tax reform. The system is broken and outdated. In other countries, the government just sends you a bill or a refund automatically. No need for all this bureaucratic nonsense.

Pro tip: call right when they open in the morning. You're more likely to get through and the agents are less burnt out.

I had the same issue last year. Turns out there was a discrepancy between what my employer reported and what I put on my return. Double check all your documents and make sure everything matches up exactly.

Have you tried faxing your documents? Sometimes that's faster than mailing or waiting on hold. Just make sure to use a cover sheet with your info and case number if you have one.

I feel your pain. I've been waiting on my refund for 6 months now. Every time I call, it's a different story. Hang in there!

Here's what worked for me: 1. Gather all your documents (W-2s, 1099s, etc.) 2. Write a detailed letter explaining your situation 3. Make copies of everything 4. Send it all via certified mail 5. Follow up with a call after 2 weeks It's a pain, but it got the ball rolling on my case. Good luck!