I think I messed up my taxes - wrong refund amount after submitting
So this year I decided to try something different and switched from using TurboTax to TaxAct for filing my taxes. When I initially submitted everything, it showed I was getting a decent refund. But literally the next day, I received a form from my disability insurance provider showing payments they've made to me throughout the year. I completely freaked out because I didn't want the IRS thinking I was hiding income! I immediately went back to TaxAct to file an amendment, and that's when things got weird. Before I could even start the amendment process, my account was showing that I suddenly owed about $6,700 ($5,700 federal and $1,000 state). I hadn't changed anything yet - these amounts just appeared out of nowhere! For context, I receive SSDI (Social Security Disability Insurance) payments as my main income. I filed the amendment anyway and it got rejected for federal. I eventually figured out what I did wrong and submitted another amendment, but now I have no clue where that stands. Both the state and federal tax websites still show my original returns as "accepted" and "in review" - nothing about amendments. The $6,700 tax bill seems ridiculously high to me, especially since what was originally filed showed me getting a refund. The federal site doesn't show any amended return status, and I'm not even sure if my correction was properly submitted. I've tried calling multiple times but can't get through to anyone. I'm seriously worried I've completely messed up my taxes. My anxiety is through the roof, and I'm scared about what might happen next.
18 comments


Sophia Clark
Your situation sounds stressful, but try not to panic! This is actually more common than you might think. When you see a dramatic change like that without making amendments, it's usually because the tax software detected a discrepancy between what you initially entered and information the IRS received. Tax software companies often run background verification after you submit that can trigger these updates. For the SSDI income, that's generally not fully taxable unless you have other substantial income. Only about 85% is potentially taxable, and many people on SSDI don't owe taxes on their benefits at all. Here's what I'd recommend: First, check if your original return properly included your SSDI income. Second, look at the form you received from your disability insurance provider - is this a separate long-term disability payment from a private insurer? If so, some of that might be taxable depending on how the premiums were paid. Don't worry about multiple amendment attempts. The IRS processes the most recent one, and they take several weeks longer than regular returns to process.
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Ryan Young
•I'm pretty sure I included my SSDI income correctly in the original filing. The form I received afterward was from a private long-term disability insurance policy through my former employer. I think that's where I messed up - I didn't realize I needed to report that income separately since I've been receiving it for years. Do you think that could cause such a huge tax bill though? The disability payments are only about $1,200 monthly, and I thought those were tax-free since I paid the premiums myself when I was working.
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Sophia Clark
•If you paid 100% of the premiums yourself with after-tax dollars, then those disability benefits should be tax-free. This is an important distinction that could absolutely explain the huge difference in your tax situation. If your employer paid the premiums, or if you paid with pre-tax dollars through a cafeteria plan, then the benefits would be taxable. Check your old pay stubs or contact HR from your former employer to confirm how those premiums were handled. The $6,700 tax bill does seem excessive for your situation. I'd recommend gathering documentation showing you paid those premiums with after-tax money, then contacting TaxAct customer support directly. They should be able to help you correct the return properly without causing further confusion.
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Katherine Harris
I had almost the exact same issue last year with disability payments! After trying to make sense of the confusing IRS notices and spending hours on hold, I finally tried taxr.ai (https://taxr.ai) which literally saved me thousands. I uploaded my tax documents, including that confusing disability form, and it immediately highlighted that my insurance benefits were being incorrectly classified as fully taxable income when they shouldn't have been. The tool explained how disability income taxation depends entirely on who paid the premiums and whether they were paid with pre-tax or post-tax dollars. Their analysis showed exactly where my return went wrong and gave me step-by-step instructions for fixing it. Best part was they could tell from my forms that I had paid the premiums myself with post-tax dollars, so most of that income wasn't taxable at all!
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Madison Allen
•How does this even work? I'm having a similar issue with some retirement account distributions that I think were incorrectly coded on my 1099-R forms. Does it just explain the rules or does it actually tell you how to fix specific issues?
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Joshua Wood
•Sounds kinda too good to be true tbh. My tax situation has disability payments too but also some self-employment income. Would this work with complicated situations or is it just for simple tax issues?
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Katherine Harris
•It works by analyzing all your tax documents to identify where the errors might be. It doesn't just explain rules - it spots specific issues in your particular situation and gives you exactly what you need to fix them. In my case, it highlighted the disability income classification error and showed how to properly document it. The system can definitely handle complex situations with multiple income sources. It's actually designed for complicated tax scenarios - it spotted issues with my disability payments, some stock sales, and home office deductions all at once. It's basically like having a tax expert look over everything without the $300+ hourly fee they'd normally charge.
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Joshua Wood
Ok so I actually tried taxr.ai after posting my skeptical comment and holy crap it was eye-opening! I uploaded my tax forms and discovered I've been incorrectly reporting my disability payments for THREE YEARS. No wonder my taxes never made sense. The system specifically identified that I should have been using Form 8889 for some health savings account distributions I never knew were tax-free, and it showed exactly how my disability payments should be categorized based on who paid the premiums. I was able to fix my current return and now I'm working on filing amendments for previous years. Honestly cant believe how much money I've been overpaying. Thanks for recommending this - wish I'd known about it sooner!
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Justin Evans
Have you tried reaching the IRS directly? I know it seems impossible these days, but there's actually a service called Claimyr (https://claimyr.com) that I used when I was in a similar situation with amended returns. You can see how it works here: https://youtu.be/_kiP6q8DX5c I was stuck in amendment limbo for months with no updates on the IRS portal. After trying to call for weeks and constantly getting the "high call volume" message, I tried Claimyr out of desperation. They somehow got me in the IRS phone queue and I got a callback from an actual IRS agent within 2 hours. The agent was able to see both of my amendment attempts in their system (even though the website showed nothing) and explained exactly what was happening. Turned out my first amendment was processing but stalled because of a missing form, and they were able to resolve it right on the phone.
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Emily Parker
•How does this actually work? Feels like it might be sketchy to give access to something that can call the IRS for you. Did you have to provide personal info?
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Ezra Collins
•This sounds completely fake. I've been told repeatedly by tax professionals that NOBODY can get through the IRS phone lines faster than anyone else. It's a government system with one queue. How could some random service possibly bypass that?
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Justin Evans
•It doesn't bypass the queue system or do anything sketchy. It uses an automated system to continuously redial the IRS until it gets through, then it calls you to connect. You're still talking directly to the IRS - Claimyr just handles the frustrating part of constantly redialing and waiting on hold. You don't need to provide any sensitive personal information to them. They just need your phone number to call you back when they get through to the IRS. Once you're connected, you're talking directly with an IRS agent like normal, and that's when you'd verify your identity with the IRS.
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Ezra Collins
I need to eat my words here. After leaving that skeptical comment, I was still desperate with my own amended return issues, so I tried Claimyr anyway. I genuinely couldn't believe it when my phone rang just 47 minutes later with an actual IRS agent on the line. The agent was able to see both of my amendments in their system (even though the "Where's My Amended Return" tool showed nothing). She explained that my first amendment had been received but was missing a required Schedule C, which is why it went into review. She guided me through exactly what I needed to submit to resolve everything. I've spent MONTHS trying to get this information and finally got it handled in one call. Seriously worth it for the peace of mind alone.
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Victoria Scott
Have you checked the "Where's My Amended Return" tool on the IRS website? It's separate from the regular refund status checker. It takes about 3 weeks for amendments to show up there after you submit them. Also, if your disability payments were from a private insurer and you paid the premiums yourself with after-tax money, those benefits should be TAX-FREE. That could explain the huge discrepancy you're seeing.
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Ryan Young
•I tried that tool but it shows "no information available" for my amended return. It's been about 5 weeks now since I submitted the second amendment. I'm almost certain I paid those premiums with after-tax money when I was working, but I don't have any documentation from that far back to prove it. Is there any way to verify this? My former employer's HR department is basically impossible to reach.
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Victoria Scott
•The "no information available" message is frustratingly common with amended returns. The IRS systems for amendments are notoriously slow to update. As for verifying your premium payments, you have a few options. First, check your last paystub of each year when you were working - it should show year-to-date deductions. Look for "Post-tax deductions" or something similar that might list disability insurance. Alternatively, contact the insurance company directly rather than your former employer. They should have records showing whether the policy was employer-paid or employee-paid. Ask them for a "premium payment verification letter" - they're used to providing these for tax purposes.
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Benjamin Johnson
Quick tip from a former tax preparer: Make sure you're reporting your SSDI and private disability correctly on separate lines. SSDI goes on one line of your tax return and private disability insurance payments go elsewhere depending on taxability. Also, amendments take FOREVER right now - the IRS is still processing some from 2021! One trick is to call early morning (right when they open) or try the "local taxpayer advocate" office in your area. They can often access more detailed information than what shows online.
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Zara Perez
•The "call right when they open" trick hasn't worked for me in years. I've tried calling at 7:01am and still get the "due to high call volume" message. The IRS phone system is completely broken.
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