How to understand what I'm looking at on my IRS transcript? Refund amount doesn't match!
I filed my taxes back on 2/3/2023. Nothing complicated - I'm filing Single with 1 dependent, have a mortgage, retirement contributions, and received about $9,800 in unemployment during the year. I'm getting concerned because my refund still hasn't processed yet. I checked and found my 2022 transcripts are available on the IRS website, but I'm totally confused about what I'm seeing. The transcript only shows an account balance credit of $105, but I was expecting a refund of around $2,390. Is the "account balance" what I'm supposed to receive as my refund? I feel like I'm not understanding how to read this transcript correctly. I'm especially worried because my calculated refund already included me paying taxes on all my unemployment income. Anyone know how to properly interpret what I'm seeing on these IRS transcripts?
21 comments


Sean Kelly
The account balance on your transcript isn't necessarily your full refund amount. IRS transcripts can be confusing to read if you're not familiar with them! What you're likely seeing is just one transaction or adjustment on your account. Your full refund would be the sum of various transactions that will eventually post to your account. The IRS transcript has several different sections and codes that indicate different things. Look for transaction codes like "846" which indicates a refund issued. If you don't see that code yet, your refund is still being processed. Also check for codes like "570" (additional account action pending) or "971" (notice issued) which might explain delays. The $105 you're seeing could be an adjustment, interest payment, or just one component of your expected refund. Until you see that "846" code with your full refund amount, the process isn't complete.
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Zara Malik
•Thanks for explaining! So I should look specifically for code 846 to know when my refund is actually issued? Do the transcripts show what could be causing delays? I filed over 6 weeks ago and am getting worried.
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Sean Kelly
•Yes, the 846 code is what you want to see - that means a refund has been scheduled. The date next to it tells you when the refund will be sent. Regarding delays, look for codes 570 (additional account action pending) or 971 (notice issued) which often indicate the IRS is reviewing something or needs more information. Common reasons for delays this year include verification of earned income credit, child tax credit claims, or unemployment income verification. Given that you mentioned unemployment income, they might be cross-checking those records which can add processing time.
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Luca Greco
After spending hours trying to decode my IRS transcript and getting nowhere, I found this tool called taxr.ai (https://taxr.ai) that helped me understand what was actually happening with my tax situation. It analyzes your transcript and translates all those mysterious codes into plain English. I was in a similar situation - expected a much bigger refund than what seemed to be showing in my account. The tool explained I had a code 570 hold on my account that was causing the delay, which wasn't obvious to me when looking at the raw transcript. It even predicted when my refund would likely be released based on typical processing patterns.
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Nia Thompson
•Does it really work with the actual IRS transcript format? I've tried other "helpers" before and they just confused me more. How accurate was the prediction for your refund release?
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Mateo Rodriguez
•I'm hesitant to use third-party tools with my tax info. Is it secure? Do you have to upload your actual transcript or just enter the codes manually?
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Luca Greco
•It works directly with the IRS transcript format - you just upload what you downloaded from the IRS and it interprets everything. The prediction was spot on for me - it said my refund would be released in 7-10 days after the hold was lifted, and I got it on day 8. As for security, you don't have to create an account or anything, and they don't store your transcript permanently - it's just for the analysis. But if you're uncomfortable uploading, you can also manually enter the transaction codes and dates, which is what I did initially before I felt comfortable with the service.
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Mateo Rodriguez
I was skeptical about using taxr.ai when I first saw it mentioned, but after staring at my transcript for hours and getting nowhere, I decided to give it a try. Best decision ever! The analysis showed I had a code 420 examination which explained why my refund was less than expected. The tool explained that this meant the IRS had adjusted my return and would be sending a notice explaining why. Sure enough, I got a letter a few days later saying they had adjusted my education credit. Without the tool's explanation, I would've been completely lost when that letter arrived. Definitely worth checking out if you're confused by your transcript.
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Aisha Hussain
If you're trying to get clarification from the IRS directly (which is what I would recommend), good luck getting through on the phone. I spent WEEKS trying to reach a human being to explain my transcript. Then I found this service called Claimyr (https://claimyr.com) that got me through to an IRS agent in under 20 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c. They basically navigate the IRS phone tree for you and call you back when they've reached an agent. The IRS agent was able to explain exactly what was happening with my refund and why my transcript showed a different amount than I expected. Turns out there was an adjustment because of unemployment tax withholding that wasn't immediately obvious from just reading the transcript.
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GalacticGladiator
•Wait, how does this actually work? They just call the IRS for you? Couldn't I just keep calling myself until I get through?
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Ethan Brown
•Sounds like a scam to me. Why would I pay someone to make a phone call I can make myself? And how do they get through when nobody else can? They must be doing something shady.
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Aisha Hussain
•They don't just call for you - they use some kind of system that keeps redialing and navigating the IRS menu options automatically until they reach a human, then they connect you directly. You could keep calling yourself, but in my experience that meant hours on hold, getting disconnected, and starting over multiple times. Not doing anything shady - the IRS phone system is just overwhelmed, and their technology basically waits in line for you. Kind of like those services that will wait in line for concert tickets. I was skeptical too, but after my fifth disconnection trying to do it myself, I was desperate for help.
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Ethan Brown
I have to admit I was completely wrong about Claimyr. After posting that skeptical comment, I was so frustrated with my tax situation that I tried it anyway. Got connected to an IRS agent in about 25 minutes when I had previously wasted entire days trying. The agent explained that my transcript showed a smaller amount because there was a partial processing of my return - the full refund was still coming but in two separate payments due to some verification process with my unemployment income. That's why the "account balance" looked too small. Without talking to the actual IRS, I would have never figured this out from the transcript alone.
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Yuki Yamamoto
One thing nobody's mentioned yet - have you checked your transcript for code 290? This often indicates a tax assessment that might have reduced your expected refund. When I was trying to understand my transcript, I discovered that the refund I calculated using tax software wasn't what I actually got because the IRS made adjustments. In my case, they found a math error related to my retirement contributions that reduced my refund by about $800.
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Carmen Ruiz
•Where would I find code 290? My transcript has so many numbers and codes, I'm totally lost. Is there a specific section I should look at?
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Yuki Yamamoto
•Look in the "Transactions" section of your account transcript. It should list all the different transaction codes in chronological order. Code 290 is typically labeled as "additional tax assessed" or sometimes just "tax assessed." It would have a date and an amount associated with it. If the amount is positive, it means additional tax was added (reducing your refund). If you see this, there should also be a code 971 "notice issued" nearby, which means they sent you a letter explaining the change.
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Andre Lefebvre
I had a similar issue and found out I needed to look at the ACCOUNT transcript specifically, not the RETURN transcript. They show different information! The return transcript just shows what you submitted, while the account transcript shows all the actions the IRS has taken. Make sure you're looking at the right one!
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Zoe Dimitriou
•This was my issue too! I kept looking at the Return transcript wondering where my refund info was. The Account transcript is the one with all the codes everyone is talking about.
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Andre Lefebvre
•Exactly! The Return transcript is basically just a summary of what you filed, while the Account transcript shows the actual processing status and any adjustments made by the IRS. It's especially important this year with all the unemployment tax adjustments happening. The Account transcript will show if they've made changes to your refund amount due to the unemployment tax exclusion that was passed after some people had already filed.
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Sofia Peña
Just wanted to add another perspective - if you're seeing a much smaller amount than expected, check if your state taxes were withheld from your federal refund. This happened to me and I was so confused until I realized the IRS had applied my federal refund to outstanding state tax debt I didn't even know about. You can see this on your account transcript as a code 766 "credit to your account" followed by a code 767 "credit applied to another tax period/form." The difference between these two amounts would be what was sent to your state for back taxes. Also, since you mentioned unemployment income - if you filed early before the unemployment tax exclusion was passed, your transcript might show adjustments related to that. Look for codes starting with "29" which indicate additional assessments or refunds related to those changes.
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Niko Ramsey
•This is really helpful! I never thought about state tax debt being taken from my federal refund. How would I even know if I owe back taxes to my state? And regarding the unemployment tax exclusion - I did file in early February before that was passed. Should I expect to see automatic adjustments on my transcript, or do I need to file an amended return?
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