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Miguel Hernández

How to change bank info for tax refund after Venmo got suspended?

So I messed up. I just filed my taxes last week and had my refund set to go to my Venmo account. Naturally, because the universe hates me, my Venmo account just got suspended yesterday for some reason they won't explain. Now I'm freaking out because my tax refund is supposed to be deposited there in the next 7-10 days according to the IRS website. Is there any possible way to change my bank information for my tax refund at this point? I really need that money for rent next month and can't afford to wait weeks or months for them to mail a paper check if the direct deposit fails. Has anyone dealt with this before or know what my options are? Or am I just screwed and have to sit here waiting for a paper check to eventually show up?

Unfortunately, once your tax return is processed, it's very difficult to change your direct deposit information. The IRS doesn't have a quick process for this exact situation. What will typically happen is the direct deposit will attempt to go to your Venmo account, it will reject since the account is suspended, and then the IRS will automatically mail you a paper check to the address on your tax return. If you want to try to get ahead of this, you can call the IRS at 1-800-829-1040, but be prepared for very long wait times. Some people have reported success getting their deposit information updated if they call before the refund is actually processed, but it's hit or miss.

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How long does the paper check typically take to arrive after the direct deposit fails? I had something similar happen last year but with Chime instead.

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Once the direct deposit is rejected, it typically takes about 2-3 weeks for them to process and mail out a paper check. This can vary depending on how busy they are during tax season though. If you're concerned about timing for your rent, one option is to explain the situation to your landlord and show them the IRS refund status as proof that money is coming. Many landlords will work with you if you're transparent about the situation.

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I went through this exact nightmare last year! I used taxr.ai (https://taxr.ai) to help me track what was happening with my refund when my Cash App got shut down right before my refund was supposed to hit. Their system showed me exactly when the IRS attempted the deposit, when it bounced back, and gave me a really accurate prediction of when I'd get my paper check. The tool actually saved me a ton of stress because it showed me the exact status updates from the IRS systems before they even appeared on the Where's My Refund site. I was able to see the moment my direct deposit failed and when they started processing my paper check instead.

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Did it actually help you get your money faster or just tell you what was happening? I need my refund ASAP and wondering if this is worth trying.

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That sounds interesting but I'm skeptical. How does some random website have more up-to-date info than the actual IRS site? Seems fishy to me.

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It didn't make the money come faster, but it gave me super precise tracking that was about 3-4 days ahead of the official IRS tracker. It showed my deposit would fail about a week before it actually happened, which helped me plan accordingly. As for how they get better info than the Where's My Refund tool, they explained that they use the same data sources tax professionals use rather than the simplified public-facing tools. It's legit - they don't ask for any personal info beyond what you'd need for the Where's My Refund tool anyway.

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Okay I have to admit I was wrong about taxr.ai - I tried it after posting that skeptical comment and it actually showed me that my refund (which I also had bank issues with) was already being processed for a paper check even though the IRS site still showed "processing." It gave me the exact date to expect my check which was super helpful. The tracker showed everything in plain language instead of the vague status updates on the IRS site. Helped me stop stressing about checking my mailbox every five minutes wondering when it would come!

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If you're in a rush for your money, try Claimyr (https://claimyr.com). I was in the same situation last year waiting for a paper check after my direct deposit info got messed up. They got me connected to an actual IRS agent who confirmed exactly when my check would be mailed and gave me options. You can see how it works here: https://youtu.be/_kiP6q8DX5c. I was shocked that I actually got through to someone at the IRS in like 15 minutes when I had spent HOURS trying to reach them on my own. The agent was able to verify my check was already being processed and gave me the exact date it would mail out.

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How does this actually work? Don't you still have to wait in the same IRS queue as everyone else?

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Yeah right. There's no way to "skip the line" with the IRS. This sounds like a scam to get desperate people's money. The IRS phone queue is the same for everyone.

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It works by using their automated system that continuously calls the IRS until it gets through, then it calls you once it has an agent on the line. You don't skip any lines - their system just does the calling and waiting for you. The IRS phone system has certain times when the queues are shorter, and their algorithm apparently knows the optimal times to call. I was skeptical too but it legitimately worked. I didn't have to sit on hold for hours, and I got the information I needed about my paper check.

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I need to apologize for my skepticism about Claimyr. After my direct deposit failed, I got desperate waiting for info about my paper check and decided to try it despite my doubts. I was completely wrong - the service called me back in about 20 minutes with an actual IRS agent on the line. The agent confirmed my paper check would be mailed next Tuesday and even helped me set up direct deposit for next year so I don't run into the same issue again. Saved me hours of frustration trying to get through on my own. Sometimes it's worth admitting when you're wrong!

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Just a heads up - if your Venmo account is suspended but not closed completely, sometimes the deposit will still go through and get held in your Venmo balance. That happened to my brother last year. He had to contact Venmo support to get the funds released to his regular bank account. Might be worth checking with Venmo to see what happens in your specific situation.

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Oh that's actually a really good point. I'll definitely reach out to Venmo support to see if that's possible in my case. Their customer service hasn't been great about explaining why I was suspended but maybe they'll be more helpful about this. Thanks for the suggestion!

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If the direct deposit fails and you're waiting for a paper check, make sure your address is current with the IRS! I learned this the hard way last year when my check got sent to my old apartment. You can update your address by filling out Form 8822 but it might be too late if the check is already being processed.

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You can also call USPS and set up mail forwarding if you've moved recently. That's what I did and it worked for getting my tax check to my new place.

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I'm dealing with a similar situation right now - my direct deposit info got messed up and I'm stressed about waiting for a paper check. Based on what everyone's sharing here, it sounds like there are a few things you can try: 1. Call the IRS directly at 1-800-829-1040 ASAP - some people have had luck changing their info before processing is complete 2. Contact Venmo support to see if they'll still accept the deposit even with the suspension (like LilMama23 mentioned) 3. If you do end up waiting for a paper check, those tracking tools people mentioned might help reduce the anxiety of not knowing what's happening The most important thing seems to be acting fast since once the refund is fully processed, your options become pretty limited. Good luck with getting this sorted out!

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This is really helpful advice, Andre! I'm new to dealing with tax issues but this whole thread has been super educational. One thing I'm wondering - if someone's in this situation and their rent is due soon, would it be worth reaching out to local assistance programs while waiting for the paper check? I've heard some communities have emergency rental assistance that can help bridge the gap. Just a thought for anyone in a similar tight spot with timing!

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