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How to Prevent Tax Offset for Unemployment Overpayment? (Homeless with Kids in Texas)

I'm really frustrated with this whole situation. Here's what's happened so far: 1. I called the tax offset number first to understand what's going on with my potential refund 2. They told me I need to call the unemployment overpayment number specifically 3. I haven't filed my taxes yet, but I'm worried they'll take my refund My main question is: what steps can I take RIGHT NOW before filing to make sure they don't take money from my tax refund? My kids and I are currently homeless in Texas, and I literally need every penny of my refund to help us get back on our feet. I don't understand why they'd take money from someone in my situation, but I want to be prepared and handle this the right way.

Tami Morgan

This is like trying to stop a train that's already left the station, but there are still some emergency brakes you can pull. If you have an unemployment overpayment, the state agency has probably already certified the debt to the Treasury Offset Program (TOP). Think of it as the government putting a lien on your refund before you even file. You should immediately contact the Texas Workforce Commission and ask about a "hardship exemption" due to your housing situation. They can sometimes make exceptions or set up a minimal payment plan that could prevent the offset. You might also qualify for what's called a "compromise offer" where you pay a smaller amount to settle the entire debt.

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Rami Samuels

I've been through this exact situation. Call TWC immediately. Ask specifically for a hardship waiver. Mention your housing status. They'll send forms. Complete them thoroughly. Include documentation. I submitted bank statements. Also utility disconnection notices. They approved my waiver within 14 days. Saved my entire refund. Don't delay. Every day matters. The system is frustrating but workable.

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Haley Bennett

This is exactly what I was looking for! Did you have to physically mail in the hardship documentation or could you submit it electronically? I'm wondering if I need to find a printer somewhere.

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13d

Douglas Foster

I went through the same process last year with the hardship waiver for my unemployment overpayment. The TWC terminology for what you need is an "Appeal for Waiver of Overpayment Recovery" which is different from a standard appeal. I was able to keep my full $3,842 refund which literally saved me from eviction. So grateful for the advice I got here!

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12d

Nina Chan

I faced a $2,876 unemployment overpayment in Texas exactly 14 months ago. Called TWC at 512-463-2999 and requested hardship documentation. They sent forms within 4 days. I submitted proof of my housing situation and income. Received approval in 21 days. My tax refund came through untouched 37 days after filing. The key is documenting everything and following up precisely every 7 days.

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Ruby Knight

I would suggest, perhaps, trying to reach the Texas Workforce Commission directly to discuss your situation. It might be possible to negotiate a payment plan or hardship exemption, though it's not guaranteed they'll approve it. I tried calling their main line for three days straight last year for a similar issue and couldn't get through to anyone who could actually help. Eventually used Claimyr (https://www.claimyr.com) which got me connected to an actual person at TWC in about 30 minutes. They were able to flag my account with a temporary hold while I submitted my hardship documentation. Might be worth considering if you're struggling to reach a real person.

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Diego Castillo

Is Claimyr legit tho? Never heard of it before and don't wanna waste $ when I'm already in a tough spot.

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10d

Logan Stewart

I used Claimyr last tax season when I had a similar situation with an offset. I spent 3 whole days trying to get through the normal way - kept getting disconnected after waiting on hold for hours. With Claimyr I got through in like 35 minutes. For me it was totally worth it because I was able to get my case reviewed before the filing deadline. The agent I spoke with actually helped me file the right paperwork to get most of my refund protected.

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10d

Mikayla Brown

Please be careful... you may need to act very quickly on this. I waited too long last year to address my unemployment overpayment issue, and by the time I got through to someone, it was already too late. The offset had already been processed. You might only have days, not weeks, to get this resolved before filing season gets into full swing.

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Sean Matthews

This happened to me too. Was incredibly frustrating. Here's what I learned: • Don't just call once and give up • Document every conversation • Get employee ID numbers • Ask for supervisors if needed • Request written confirmation of any agreements • Follow up within 48 hours if promised paperwork doesn't arrive • Check your case status weekly The system is designed to be difficult. Stay persistent.

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10d

Ali Anderson

Oh man, I feel this so much! The anxiety of watching the calendar knowing your refund might get snatched is THE WORST feeling ever. I appreciate everyone sharing such detailed steps here - makes me feel less alone in dealing with these complicated government systems.

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10d

Zadie Patel

File Form 911 Taxpayer Advocate Service request right away. It's for emergencies like yours. Being homeless with children qualifies as hardship. They can help stop the offset. Do this tomorrow morning. Don't wait. Call your local taxpayer advocate office directly. They'll walk you through it. This worked for me last year.

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A Man D Mortal

Did the Taxpayer Advocate actually help with a state unemployment issue? I've always heard they only deal with federal tax problems, not state agency debts. Did they connect you with someone at the state level or were they able to handle it directly?

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10d

Declan Ramirez

Thank you for this suggestion! I didn't even know the Taxpayer Advocate Service existed. Going to look into this first thing tomorrow.

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10d

Emma Morales

Back in 2022, I had an unemployment overpayment of $4,200 that was going to be offset from my taxes. I found out that Texas has specific exemptions for people experiencing homelessness with dependents. I had to provide a letter from the shelter I was staying at and copies of my children's documentation. They reduced my overpayment by 80% and set up a $25/month payment plan for the rest. The key was getting it all submitted before the Treasury Offset Program certification date, which happens in early February for most states.

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Katherine Hunter

This is incredibly helpful information. I'm going to ask about the specific exemption for homeless families when I call. Thank you for sharing your experience!

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10d

Lucas Parker

Thank you for the detailed timeline. Knowing about that February certification date is crucial - I need to move fast!

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10d