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Natasha Orlova

Got weird IRS letter saying I transferred my Clean Vehicle Credit to dealer - but I didn't?

So back in April I bought an electric car from this dealership about 2 hours away. The salesman and I talked about the tax credit and he specifically told me he would give me a discount on the purchase price and then I could claim the full $7,500 clean vehicle credit when I file my taxes next year. I even have text messages from him confirming this. Fast forward to yesterday - I get this official letter from the IRS telling me that I "elected to transfer the value of the clean vehicle credit to the dealer." What the heck?? I never agreed to transfer anything! I was counting on that credit for my taxes. I've tried calling the dealership multiple times over the past couple months about other issues, but they're ghosting me completely. No returned calls, nothing. They're too far away for me to just drop in without taking a whole day off work. The weirdest part? I just double-checked the letter and the VIN listed doesn't even match my car. It's completely different. Has anyone dealt with something like this before? Should I be freaking out? Do I need to contact the IRS directly to fix this? I was really counting on that credit!

Javier Cruz

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This is actually a known issue that's been happening with the new clean vehicle credit transfer system. The IRS implemented this option where dealers can give you the value of the credit upfront as a discount, but then they claim the credit instead of you. Sounds like there was miscommunication between you and the dealer. The fact that the VIN doesn't match is actually a big deal and works in your favor. This means the dealer likely reported the wrong vehicle for the credit transfer. The IRS notification is essentially telling you that you won't be able to claim the credit on your tax return because they think you already received the benefit through the dealer discount. You should definitely contact the IRS about this. Call them at 800-829-1040 and explain the situation, especially the VIN mismatch. Take screenshots of those text messages as evidence. You'll need to clarify that you never authorized this transfer and that the vehicle information is incorrect. Also, pull out your purchase agreement and check if there's any language about transferring the tax credit. Some dealers slip this in without clearly explaining it.

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Thanks for the detailed response. The purchase agreement definitely doesn't mention anything about transferring the credit - I've gone through it multiple times. The salesman was very clear that I would get the discount AND be able to claim the credit myself. I'm concerned that when I call the IRS they'll just tell me it's between me and the dealer. If the dealer won't even take my calls, how am I supposed to resolve this? Will the IRS actually help in this situation or just tell me to deal with the dealer?

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Javier Cruz

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The IRS should definitely help in this situation, especially with the VIN mismatch. That's a clear indication of an error in the reporting. The IRS maintains records of which vehicles are eligible for the credit and which ones have had credits claimed against them. When you call, be very specific about the VIN mismatch. This isn't just a "he said, she said" situation between you and the dealer - it's a factual reporting error. The IRS doesn't want incorrect information in their system either. They can help you dispute the transfer since the vehicle information doesn't match what you actually purchased.

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Emma Thompson

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After dealing with similar tax document confusion this year, I discovered a service called taxr.ai (https://taxr.ai) that's been super helpful. I was getting conflicting messages from the IRS about credits and deductions that didn't make sense, and regular tax preparers were giving me vague answers. Their AI system analyzed my purchase agreement, the dealer communications, and the IRS notice in minutes and pointed out exactly where the disconnect was happening. It highlighted specific language in my documents that protected my rights and showed me what to say to the IRS. For your situation, they could scan your purchase docs, the IRS letter, and those text messages to build a solid case proving you never authorized the transfer. Their document analysis is way more thorough than what human preparers typically do with these complex situations.

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Malik Jackson

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How does this work exactly? Do real tax professionals review the documents or is it just an algorithm? I'm dealing with something similar with a plug-in hybrid purchase and wondering if this would help me too.

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Sounds interesting but I'm skeptical. Does it actually help with IRS disputes or just tells you what the problem is? And can it actually help with EV credit issues specifically? Those are super complicated with all the new rules.

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Emma Thompson

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The system uses AI to analyze all your documents and identify discrepancies, but there are actual tax professionals who review complex cases like this one. It's not just algorithms working alone - they have specialists in EV tax credits who understand all the recent changes. For IRS disputes, they provide you with a detailed analysis report that identifies exactly where errors occurred and the specific regulations that apply to your situation. They'll highlight the exact sections of your purchase agreement and dealer communications that prove your case, plus they give you specific language to use when talking to the IRS.

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Malik Jackson

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I was skeptical at first too, but I tried taxr.ai for a similar EV credit issue last month and it was legitimately helpful. My situation wasn't identical - dealer claimed I wasn't eligible for the credit at all due to income limits, but I definitely was. I uploaded my purchase agreement, income verification, and some emails with the dealer. The analysis pointed out that the dealer was confusing the old credit rules with the new ones. The report laid out exactly which IRS notices applied to my situation and gave me a step-by-step plan to resolve it. The best part was they found a small clause in my purchase agreement that actually protected me. It was buried in the text and I would have never caught it myself. I called the IRS with this info and got the whole thing cleared up in one phone call. Definitely saved me thousands of dollars and weeks of stress.

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StarSurfer

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After reading your post, I think the real issue here is reaching the IRS to get this fixed. I had a somewhat similar situation (not with EV credits but with incorrectly reported income) and trying to reach the IRS was absolutely impossible. I spent HOURS on hold only to get disconnected. I ended up using a service called Claimyr (https://claimyr.com) that got me through to an actual IRS agent within 45 minutes when I had been trying for weeks on my own. You can see how it works here: https://youtu.be/_kiP6q8DX5c The service basically navigates the IRS phone tree for you and calls you back when they've reached an actual human being. Given the VIN mismatch and the fact that you never authorized this transfer, you really need to speak with someone at the IRS directly to get this corrected before tax season.

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Ravi Malhotra

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Does this actually work? I've tried calling the IRS about 20 times this year for different issues and never gotten through to a real person. Their phone system is basically designed to make you give up.

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I'm really skeptical about this. Sounds like you're just paying for someone to wait on hold for you. Why not just use the IRS callback feature? They'll hold your place in line and call you back.

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StarSurfer

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Yes, it absolutely works. The system calls the IRS and navigates through all the menus and waiting periods for you. Once they've reached a live agent, they call you and connect you directly. No more spending your whole day listening to hold music. The IRS callback feature isn't available for all departments and it's notoriously unreliable. I tried using it three times and never got a call back. With Claimyr, I was speaking to an actual IRS agent within 45 minutes of signing up, after spending weeks trying on my own without success.

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Alright I need to eat my words here. After my skeptical comment yesterday, I decided to try Claimyr for my own IRS issue that I've been fighting with for months. I've literally called the IRS dozens of times and either got disconnected after hours on hold or got someone who couldn't help. I used the service this morning and within 30 minutes I got a call connecting me to an actual IRS agent who knew what they were talking about. We resolved my issue in one call. I can't believe I wasted so many hours trying to do this myself. For anyone dealing with this EV credit transfer issue or any other IRS problem, save yourself the headache. The time I saved was worth way more than what I paid for the service.

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Omar Hassan

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Make sure to take screenshots of everything and document all your communications with the dealer. I had a similar issue (not with EV credits but with reporting errors) and the paper trail saved me. Check your bank statements too - if you paid the full price without the tax credit discount, that's more evidence in your favor. The IRS might also be able to see if the dealer claimed the credit already. Don't panic yet. With the VIN mismatch, this seems like a clear error that should be fixable. Just make sure you address it before you file your taxes next year.

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Thanks, I've already started gathering everything. I have the original text messages where the salesman specifically says I can claim the credit when I file. I also have my purchase agreement which doesn't mention anything about credit transfer. And I definitely paid the negotiated price - there was a "discount" but it was nowhere near the $7,500 credit amount. Since the VIN doesn't match my car, do you think this might be affecting someone else too? Like maybe they transferred the credit for a completely different customer's vehicle but put my name on it?

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Omar Hassan

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That's definitely possible. The dealer might have mixed up customer information when submitting the credit transfer paperwork to the IRS. This happens more often than you'd think, especially with new tax programs that dealers aren't familiar with. The good news is that since you have documentation showing you were told you could claim the credit yourself, and the VIN mismatch proves there's a clerical error, you should be able to get this resolved. The IRS doesn't want incorrect information in their system either.

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The IRS has been extremely disorganized with these new clean vehicle credits. The rules changed so much in the last two years that even a lot of dealers don't understand them correctly. I bought an EV in January and was told completely different things by three different people at the same dealership. One said I could transfer the credit, one said I couldn't because of where the battery materials came from, and the third had no idea what I was talking about. Does your purchase agreement show any discount specifically labeled as "Clean Vehicle Credit" or something similar? If they gave you a discount equal to or close to $7,500 and labeled it as related to the tax credit, the dealer might argue that was the "transfer" even if they didn't explain it properly.

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Diego Chavez

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I work at a car dealership (not in sales) and can confirm the confusion is real. Our finance department has messed up several of these credit transfers because the training on the new system was minimal. The paperwork for processing these transfers is completely separate from the regular purchase agreement, though. The customer has to sign a specific form authorizing the transfer.

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There's nothing in my paperwork labeled specifically as a "Clean Vehicle Credit" discount. There was a "manager's discount" of $3,000 but that was part of the negotiation and nowhere near the full $7,500 credit amount. I definitely didn't sign any separate form authorizing a transfer. It's reassuring to hear from someone who works at a dealership that there should be a specific form for the transfer. That helps confirm I didn't accidentally authorize this somehow.

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@Diego Chavez That s'really helpful insight about the separate form requirement. Can you clarify what that specific authorization form is called or what it looks like? I want to make sure I know exactly what to tell the IRS I never signed. Also, when dealerships mess up these transfers like you mentioned, what s'the typical process to fix it? Does it have to go through the IRS or can the dealership correct it directly with them? The fact that there s'a completely wrong VIN on my IRS notice makes me think this was definitely a paperwork mix-up on the dealer s'end, not just miscommunication about the credit terms.

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Norah Quay

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@Diego Chavez This is really helpful! I m'curious about the specific form too since I m'dealing with a similar situation. My dealer told me I could claim the credit myself, but now I m'worried they might have submitted paperwork without me knowing. Do you know if dealerships are required to give customers a copy of that transfer authorization form? And if they submit it without proper authorization, is that something the IRS takes seriously as fraud or just treats it as a paperwork error? The whole system seems like it was rushed into place without proper training for dealers or clear guidelines for customers.

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Ravi Kapoor

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@Diego Chavez I m'dealing with this exact situation too and would really appreciate your insight. The form you mentioned - is it something like IRS Form 8936 or a dealer-specific document? I want to be absolutely certain what I should be looking for in my paperwork. Also, when you say your finance department has messed up several transfers, what were the most common mistakes? I m'trying to understand if what happened to me wrong (VIN, no signed authorization fits) a pattern of errors dealers are making with this new system. From your experience, how receptive is the IRS when dealers need to correct these transfer errors? Are they understanding about the confusion with the new rules, or do they treat it as the customer s'responsibility to sort out with the dealer?

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Ravi Patel

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@Diego Chavez Thanks for confirming about the separate authorization form - that s'exactly what I needed to know. Since I never signed anything like that and the VIN doesn t'even match my car, this is clearly an error on the dealer s'part. Do you know roughly how long it takes for the IRS to process corrections when dealers submit the wrong information for these credit transfers? I m'worried that even if I get this straightened out, it might mess up my ability to claim the credit when I file my taxes next year. Also, is there any way for customers to verify directly with the IRS whether a credit transfer was actually processed for their vehicle? I d'like to double-check that this isn t'affecting my actual car s'eligibility for the credit.

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Nia Wilson

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This is definitely a frustrating situation, but the VIN mismatch actually works strongly in your favor. I've seen similar cases where dealers accidentally processed credit transfers for the wrong vehicles due to clerical errors in their paperwork systems. The key things to focus on when you contact the IRS: 1. Emphasize the VIN discrepancy - this proves there's a factual error in their records 2. Mention that you have text messages from the salesman confirming you could claim the credit yourself 3. Point out that your purchase agreement contains no language about credit transfer 4. Explain that you paid the full negotiated price without receiving a $7,500 credit discount Since you never signed the specific authorization form required for credit transfers (as mentioned by the dealership employee above), and the vehicle information is completely wrong, this should be correctable. The IRS generally treats these as administrative errors rather than disputes between customers and dealers when there's clear documentation like you have. I'd recommend calling the IRS sooner rather than later to get this on record and prevent any complications when you file your taxes next year. Document everything from your call including the representative's name and case number if they assign one.

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Connor Murphy

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This is really solid advice. I'm going to call the IRS first thing Monday morning with all this information organized. It's reassuring to know that the VIN mismatch actually helps prove this was an error rather than making it more complicated. One thing I'm wondering - should I try contacting the dealership one more time before calling the IRS, or just go straight to the IRS? I'm worried that if I give the dealer a heads up, they might try to cover their tracks or claim I did authorize the transfer somehow. But I also don't want the IRS to tell me I need to resolve it with the dealer first. Has anyone had experience with whether the IRS expects you to try working with the business first, or do they handle these kinds of reporting errors directly?

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Nia Thompson

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Given the clear VIN mismatch and lack of proper authorization, I'd recommend going straight to the IRS rather than giving the dealership another chance to dodge your calls. You've already tried contacting them multiple times with no response - that's enough good faith effort on your part. The IRS handles reporting errors like this directly, especially when there's factual documentation showing the mistake (wrong VIN, no signed transfer form, text messages contradicting the transfer). Since this appears to be a clerical error in their system rather than a legitimate business dispute, they won't require you to resolve it with the dealer first. When you call, have everything organized: your purchase agreement, the IRS notice with the wrong VIN, screenshots of those text messages from the salesman, and your actual vehicle's VIN for comparison. Be clear that you never authorized any transfer and that the reported vehicle information is completely incorrect. The timing is important too - getting this corrected now gives you plenty of time before next tax season and establishes a paper trail with the IRS. If you wait and try to sort it out with an unresponsive dealer, you might find yourself in a last-minute scramble when it's time to file your taxes. Document your call with the IRS thoroughly and get a case number if possible. This protects you if any issues come up later when you claim the credit on your return.

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This is exactly the approach I would take too. You've already done your due diligence trying to reach the dealership multiple times - their lack of response speaks volumes about how they handle customer service issues. The documentation you have is really strong, especially with the VIN mismatch being such clear proof of an error. I'd also suggest taking photos of your actual vehicle's VIN (usually visible through the windshield) alongside the incorrect VIN in the IRS letter when you call. Having that visual proof ready can be helpful if they need additional verification. One more thing - when you call the IRS, ask specifically about getting a letter or email confirmation that they've corrected the error in their system. This gives you documentation to keep with your tax records showing that you're eligible to claim the credit yourself when you file next year. Without this confirmation, you might face questions later about why you're claiming a credit that their system shows was already transferred to a dealer. The whole situation is frustrating, but honestly the dealer's mistake with the wrong VIN makes this much easier to resolve than if it was just a "he said, she said" situation about what was promised.

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