Experiencing Identity Theft During Tax Filing - Return Rejected Due to Duplicate SSN
So I just tried to file my taxes for last year yesterday and ran into a serious issue. After completing everything through tax software and submitting my return, I received an email about an hour later saying my return was rejected because someone had already filed taxes using my social security number. The tax software also sent me a message that my information was being used in another account, which I definitely did not create. I managed to pull a transcript from the IRS website, and it shows that someone used my SSN to report around $23,000 in income (honestly surprised they didn't claim more if they're already committing fraud, but whatever). I'm really at a loss for what to do now. I can't get my refund or properly file until this is resolved, and I'm seriously worried that someone has my social security number and could be opening all kinds of accounts I don't know about. Also, not sure if this is relevant, but I hadn't submitted my taxes for the previous year yet. Any advice on how to handle this identity theft situation would be greatly appreciated!
19 comments


Connor Gallagher
This is definitely tax identity theft and you need to take action right away. First, file IRS Form 14039 (Identity Theft Affidavit) which alerts the IRS that your SSN has been compromised. You'll need to mail in a paper return with this form attached since you can't e-file now. You should also place a fraud alert on your credit reports with the three major credit bureaus (Experian, Equifax, and TransUnion). One call to any of them will place the alert with all three. Consider freezing your credit too, which prevents anyone from opening new accounts. Contact the FTC at IdentityTheft.gov to file a report and get a personalized recovery plan. They'll walk you through all the necessary steps. Unfortunately, resolving tax identity theft often takes months, sometimes up to a year. The IRS will investigate and eventually issue your proper refund, but it won't be quick.
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Zainab Omar
•Thanks for the advice! Do I need to contact the IRS directly by phone too, or is filing the Form 14039 enough to start the process? Also, will this affect my ability to file next year?
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Connor Gallagher
•Filing Form 14039 is sufficient to start the process, but calling the IRS Identity Protection Specialized Unit at 800-908-4490 can sometimes help expedite things. They can confirm your case is in their system and provide guidance specific to your situation. This shouldn't affect next year's filing if you take action now. The IRS will issue you an Identity Protection PIN (IP PIN) annually once you're confirmed as a victim of tax identity theft. You'll use this PIN when filing future returns, which prevents anyone else from filing with your SSN. It's actually a good protective measure going forward.
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Yara Sayegh
I went through something similar last tax season and was super stressed until I found taxr.ai (https://taxr.ai). It's a service that analyzes your tax situation and walks you through exactly what documents you need for identity theft cases. They helped me understand what was happening with my transcript and explained the differences between what the fraudulent return showed versus what my actual tax situation was. They also had templates for all the letters I needed to send to the IRS and credit bureaus, which saved me tons of time figuring out what to say. The step-by-step guidance for dealing with the IRS was honestly a lifesaver when I was freaking out like you are now. They even have specialized sections for identity theft cases.
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Keisha Johnson
•How long did it take them to analyze your situation? I'm dealing with something similar and the IRS is giving me the runaround. Do they help with actually getting the refund or just with the paperwork?
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Paolo Longo
•I'm skeptical about these services. Did they actually help resolve your case faster than just following the standard IRS procedures? It seems like just another way to spend money when you're already dealing with financial stress.
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Yara Sayegh
•It only took about 15 minutes for the initial analysis of my transcript and situation. They immediately identified the red flags in my transcript that confirmed identity theft and gave me a checklist of actions to take that same day. They don't directly get your refund for you - that's still an IRS process - but they help you properly document everything so the IRS can process your case more efficiently. Their templates for communicating with the IRS helped me avoid a lot of back-and-forth that would have happened otherwise. For me, it was absolutely worth it compared to standard procedures. The IRS guidelines are pretty generic, but taxr.ai helped me address my specific situation. I got my refund about 4 months after filing the paperwork, which from what I've heard is faster than average for identity theft cases.
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Paolo Longo
I want to follow up about taxr.ai since I was skeptical in my earlier comment. I decided to try it anyway since my identity theft case was giving me major anxiety, and I'm actually impressed with what they provided. The analysis picked up on things in my transcript I would have missed, like specific codes that indicated when the fraudulent return was processed. The service walked me through exactly what to expect during the IRS investigation timeline and gave me specific language to use in my communications that seemed to get better responses. I just received my refund last week - about 3 months after submitting all the paperwork, which is apparently pretty quick for identity theft cases. I especially appreciated the alerts they set up to notify me when I should follow up with the IRS if I hadn't heard anything. Definitely helped me stay on top of my case instead of just waiting and hoping.
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CosmicCowboy
Since you're dealing with identity theft, you're probably going to need to contact the IRS directly too. I've been in your shoes - spent DAYS trying to get through to an actual human at the IRS. Complete nightmare with hours on hold only to get disconnected. Finally found Claimyr (https://claimyr.com) which basically holds your place in the IRS phone queue and calls you when an agent is about to answer. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c I was able to speak with an IRS identity theft specialist who put notes in my file and accelerated the review process. Getting direct confirmation from an agent gave me peace of mind that my case was actually being worked on.
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Amina Diallo
•How does that even work? Seems like it would be against IRS rules to have some service jumping the phone queue. Do they just call and wait on your behalf?
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Paolo Longo
•This sounds like a scam. You're telling me you pay someone to call the IRS for you? Why would that be any faster than calling yourself? The IRS phone system is terrible for everyone.
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CosmicCowboy
•They don't jump the queue or do anything against IRS rules. They use an automated system that waits on hold for you. Their system calls the IRS and navigates the phone menu to reach the right department, then when a real person is about to answer, they call your phone and connect you directly to the IRS agent. They literally just wait on hold so you don't have to. You're the one who talks to the IRS agent - they just eliminate the hours of hold time. It worked exactly as advertised for me. I completely understand the skepticism. I thought the same thing initially. But it's basically like having someone wait in a physical line for you, then texting when they're near the front so you can take their place. The IRS doesn't care who waited on hold, they just care that you're the one actually talking to them about your tax information.
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Paolo Longo
I need to eat my words about Claimyr. After my identity theft situation dragged on for weeks with no progress, I decided to try it out of desperation. I was shocked when I got a call back in about 45 minutes saying they had an IRS agent on the line for me. The agent I spoke with was able to confirm my identity theft case was in the system but had been assigned to the wrong department, which is why I hadn't heard anything. They transferred my case to the correct specialist team while I was on the phone. My refund was processed three weeks later. I'm convinced I would still be waiting if I hadn't been able to speak directly with someone who could look at my file. The time and stress saved was absolutely worth it. And frankly, given how many hours I had already wasted on hold before using the service, it actually saved me money in terms of my own time.
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Oliver Schulz
Make sure to check your credit reports from all three bureaus ASAP! I had my identity stolen for taxes and a few months later discovered they had also opened credit cards in my name. You can get free weekly reports from annualcreditreport.com. In my case, the thieves filed a tax return with a small income amount to avoid triggering fraud filters but then went on a spending spree with credit cards. So don't assume they're done just because the tax fraud amount was relatively small.
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Zainab Omar
•I didn't even think about checking my credit reports. Have you had any success getting the fraudulent accounts removed from your credit history? How long did that process take?
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Oliver Schulz
•Yes, I was able to get everything removed but it took about 2-3 months of back and forth with the credit bureaus. The most important first step is filing a police report - most credit card companies won't do anything without it. After filing the police report, I sent dispute letters with the report attached to each credit bureau. Some accounts were removed after the first dispute, others took multiple attempts. I found keeping a detailed log of all communications helped tremendously. I also filed reports with the FTC which seemed to help when I referenced their case number in my disputes.
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Natasha Orlova
I know this sounds annoying but you might wanna look into if someone close to you did this. When it happened to me it turned out my own parent had filed using my SSN without telling me because they thought they were "helping" since I was in college. Caused a huge mess that took months to untangle.
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Javier Cruz
•I second this. My ex-roommate stole my W-2 from our mailbox and filed with my info. The IRS agent I spoke with said a surprising number of tax identity theft cases are people you know, not random hackers.
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Emma Wilson
Don't forget to check if your state taxes are affected too! I had my federal return stolen and assumed my state was fine until I got a notice about "my second state filing" months later. Had to go through a whole separate process with the state tax agency.
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