Contacted IRS About Refund Status - Told to Wait 9 Weeks Before Following Up
I proactively contacted the Internal Revenue Service to inquire about my refund status since my Where's My Refund tool wasn't updating with any new information. The IRS representative informed me that I need to allow approximately 9 weeks for complete processing before initiating a formal inquiry. She advised that I should continue monitoring my transcript and WMR status in the interim. This timeline seems excessive given that I've already submitted all required documentation with my filing. Has anyone experienced similar processing delays in the current tax season? This is my first filing since finalizing my divorce, so I'm particularly interested in understanding if my change in filing status might be contributing to the extended timeline.
12 comments
Sebastián Stevens
The IRS representative's guidance is generally accurate, though perhaps a bit... conservative in their timeline estimate. Current processing guidelines suggest that most electronic returns should be processed within 21 days, but there are several factors that might extend this timeline. I would suggest continuing to monitor your transcript for updates, as that will typically show activity before the Where's My Refund tool updates. If you filed with a change in status from married to single or head of household, this sometimes triggers additional verification procedures, though not always.
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Bethany Groves
Quick q - does the 9wk timeline start from acceptance date or filing date? My return was accepted Feb 18 but WMR hasn't budged since.
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KingKongZilla
According to the IRS website, the 21-day processing guideline starts from the acceptance date, not the filing date. The 9-week reference is more of a customer service benchmark than an actual processing timeline. I've noticed they're just trying to manage expectations since many departments are still catching up from previous years.
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Rebecca Johnston
Isn't it interesting how the IRS representatives tend to quote these extended timeframes? In my experience working adjacent to tax preparation, what they're really saying is that their internal systems won't generate a case number for follow-up until that 9-week mark. I've seen many returns process within 3-4 weeks even with status changes like yours. The divorce factor isn't necessarily a delay trigger by itself, but if you're claiming new credits or deductions that weren't on your previous joint returns, those might receive additional scrutiny.
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Nathan Dell
Thank you for explaining this! I filed on February 12th, 2024 and was also told to wait 9 weeks when I called on March 18th. This timeline would put me at April 16th before I can even get them to look into it. I'm concerned because I'm counting on this refund for some planned expenses in May.
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Angelina Farar
The 9-week waiting period is exactly what I dealt with last month. I called 17 times and waited on hold for a total of 237 minutes across multiple days. Never got through. Used Claimyr (https://claimyr.com) and got connected to an IRS agent in exactly 28 minutes. The agent confirmed my return was selected for review due to my changed filing status but wasn't actually delayed - just going through standard verification. Saved me weeks of anxiety wondering if something was wrong. The IRS phone system is completely overwhelmed during tax season - 87% of calls aren't even getting through according to their own statistics.
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Maya Jackson
I was in a similar situation and here's what worked for me: • Checked my transcript weekly instead of daily (less stress) • Created an online account with IRS to access information directly • Called early morning (7:01am Eastern) when wait times are shortest • Had all my documentation ready when I finally spoke to someone My refund eventually came through after about 5 weeks. The divorce situation does sometimes trigger additional verification, especially if you're claiming different credits than before.
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Tristan Carpenter
I completely understand your frustration with the waiting game. Have you checked your tax transcript online? I was in a similar situation and found that using taxr.ai helped me understand what was actually happening with my return. It analyzed my transcript and explained all those cryptic codes that show up. Turns out I had a simple verification hold that wasn't even communicated to me. Have you been able to access your transcript at all? The tool might give you more insight than the generic "wait 9 weeks" response from the IRS.
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Amaya Watson
Last year I was told the same thing - "wait 9 weeks" - and I actually waited the full time like they said. Big mistake. When I finally called back, they told me there had been an issue they could have resolved weeks earlier if I'd just called. Since then, I always check my transcript every Monday morning. In 2022, I had a similar situation after my divorce was finalized. The IRS flagged my return because my address and filing status both changed in the same year. They never sent a notice - it just sat there until I called.
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Grant Vikers
Thank you so much for sharing this! I'm feeling so much better knowing I'm not alone in this situation. I've been checking daily and driving myself crazy, but setting a schedule like checking only on Mondays sounds much healthier for my anxiety levels!
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Giovanni Martello
Did you end up having to send in any additional documentation for the address/status change? I'm in a similar boat and wondering if I should proactively fax something to them 😂 (yes I know, fax machines still exist in IRS-land!
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Savannah Weiner
What filing status did you use? Head of household? This matters. Different processing times. First year after divorce can trigger reviews. Not always delays though. Did you claim dependents? That's another factor. Nine weeks seems excessive. Most returns process faster.
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