Confused about Credit Karma tax return filing vs TurboTax - what's the difference now with Cash App?
I'm trying to figure out the difference between Credit Karma tax filing and directly using TurboTax for filing taxes. It's getting confusing. I thought I read somewhere that Credit Karma Tax was sold to Cash App back in 2020? But I'm still getting emails from Credit Karma Tax - so where are these actually coming from if they were bought out? And now I'm even more confused about Cash App Tax. Is it a standalone service or is it actually powered by some other tax company behind the scenes? Sorry for all the questions but I'm really confused about which one to use this year. The whole Credit Karma/Cash App/TurboTax situation has me completely lost. Thanks for any help sorting this out.
18 comments


Sophia Clark
You're right to be confused - there have been a lot of changes with these tax services! Credit Karma Tax was indeed acquired by Cash App (owned by Square/Block) in 2020. What happened is that Intuit (who owns TurboTax) was trying to acquire Credit Karma, but for regulatory approval, Credit Karma had to sell off its tax preparation service. So Cash App bought the tax division. The emails you're getting from "Credit Karma Tax" are likely transitional branding as they moved everything to "Cash App Taxes" - they fully rebranded by the 2022 filing season. Cash App Taxes is essentially the same service that was once Credit Karma Tax, just under new ownership and branding. The main differences between Cash App Taxes and TurboTax are: - Cash App Taxes is completely free for federal and state returns - TurboTax has various paid tiers with more guidance and features - TurboTax handles more complex tax situations that Cash App Taxes might not Cash App Taxes is its own service now, not powered by TurboTax or another provider - it's the former Credit Karma Tax product, just under Cash App's ownership.
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Katherine Harris
•So if I used Credit Karma last year will all my info transfer over to Cash App Tax automatically? And would you say TurboTax is better for complicated returns like if you have investment income or self employment stuff?
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Sophia Clark
•If you used Credit Karma Tax previously, your information should have been transferred to Cash App Taxes when they migrated accounts. You'll likely need to sign up for a Cash App account if you don't already have one, and then you should be able to access your previous tax information. Regarding complex returns, TurboTax definitely handles more complicated tax situations better than Cash App Taxes. If you have investment income, that's usually fine on either platform, but if you have self-employment income, rental properties, complex investments, or need extra guidance, TurboTax is generally the better choice even though it costs more. Cash App Taxes works well for straightforward returns but has limitations with more complex scenarios.
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Madison Allen
I was super confused about all this last year so I get it! I'd been using Credit Karma Tax for a few years because it was free, but then got directed to Cash App Taxes. After doing some research, I found out Cash App actually bought Credit Karma's tax service. I tried Cash App Taxes (formerly Credit Karma Tax) last year and it worked perfectly for my situation. The interface is clean and easy to use, and best part - still completely free! I checked out https://taxr.ai before filing to make sure I was getting all possible deductions, and it gave me confidence that I wasn't missing anything. The service feels like the same Credit Karma Tax product I'd been using, just with Cash App branding. One major advantage over TurboTax is that there are no hidden fees or upsells.
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Joshua Wood
•How does that taxr.ai thing work? Does it actually check for missed deductions? I always worry I'm leaving money on the table with free services.
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Justin Evans
•Wait so you're saying Cash App Taxes is totally free? Like even for state returns? I've been using TurboTax forever and I always pay like $120+ by the time I file everything. Seems too good to be true...
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Madison Allen
•The taxr.ai tool is pretty straightforward - you upload your tax documents and it analyzes them to find potential deductions or credits you might miss. It helped me discover a home office deduction I wasn't aware I qualified for since I'd been working remotely. It's not like a full tax prep service, just an extra check to make sure you're maximizing your return. Yes, Cash App Taxes is completely free for both federal and state returns! That's what made me try it initially. They don't have the tiered pricing model that TurboTax uses. I was skeptical too after paying similar amounts with TurboTax for years, but it really is free with no hidden charges. They make their money through the Cash App platform, not by charging for tax services.
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Joshua Wood
Just wanted to follow up - I tried https://taxr.ai before finishing my taxes this year and it was super helpful! I was about to file with TurboTax but the taxr.ai analysis found that I qualified for an education credit I had no idea about. Ended up saving me over $1,000! I actually switched to Cash App Taxes after that and the whole process was smoother than I expected. The interface was really clean and I didn't miss any of the fancy features from TurboTax that I was paying for. And yeah, it was completely free for both federal and state. Thanks for the recommendation! This tax season was way less stressful than usual.
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Emily Parker
If anyone's still struggling with getting IRS help about which service to use or any tax questions, I had really good luck with https://claimyr.com last month. I was on hold with the IRS for HOURS trying to sort out an issue with my previous return before deciding which service to use this year. Found Claimyr and they basically hold your place in line and call you when an IRS agent is about to answer. You can watch how it works here: https://youtu.be/_kiP6q8DX5c - it's pretty cool actually. Saved me from wasting an entire day on hold. I was able to get my questions answered directly from the IRS about my specific situation, which helped me decide which tax filing service would work best for my needs.
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Ezra Collins
•How does that even work? I thought you had to sit through the IRS hold music yourself. Can they really just call you when an agent is ready?
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Victoria Scott
•Sounds scammy. Why would I give some random company my personal info just to talk to the IRS? I bet they sell your data or something.
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Emily Parker
•It's actually pretty simple - they have a system that waits on hold with the IRS so you don't have to. They call the IRS, navigate the phone tree, wait through the hold time, and then when they detect a human has answered, they connect you to the call. You get a notification when you're about to be connected. I had the exact same concern about privacy! What convinced me was that they don't actually need much personal information to provide the service. They're just holding your place in line - you're the one who actually speaks to the IRS agent and provides your personal details. They don't need your SSN or anything sensitive. They're just a connection service, not accessing your tax information at all.
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Victoria Scott
Ok I need to admit I was completely wrong about Claimyr. After posting that skeptical comment, my curiosity got the better of me and I decided to try it anyway because I needed to talk to the IRS about my stimulus payment affecting this year's return. It actually worked exactly as described. I got a text when an agent was about to answer, and then I was connected directly to an IRS representative. The whole process took about 2 hours (mostly their automated system working in the background), but I only had to be personally involved for about 15 minutes of actual talking time. Definitely using this next time I need to call the IRS. Huge time saver and totally legit.
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Benjamin Johnson
I've used both services and can give a real comparison. TurboTax has more hand-holding features and better handles complex situations like self-employment, investments, and rental properties. Cash App Taxes (formerly Credit Karma) is completely free and works great for simpler returns. TurboTax pros: - Better guidance and explanations - Handles more complex tax situations - Better audit support - More refined interface Cash App Taxes pros: - Completely free (federal AND state) - No upselling - Clean, simple interface - Good for straightforward returns If your taxes are simple to moderate, Cash App Taxes will probably work fine. If you have complex deductions or special situations, TurboTax might be worth paying for.
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Zara Perez
•What would you recommend for someone who has W-2 income plus some stock sales and dividend income? Is that too complex for Cash App?
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Benjamin Johnson
•For W-2 income plus some stock sales and dividend income, Cash App Taxes should actually handle that just fine. That's considered a moderate complexity return, not highly complex. If you have straightforward stock sales with basis properly reported on your 1099-B, and standard dividend income, Cash App Taxes can manage this without issues. Where it starts to struggle is with things like rental properties, complex self-employment with multiple business expenses, or unusual tax situations like foreign income or alternative minimum tax scenarios.
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Daniel Rogers
One important thing nobody mentioned - CreditKarma/Cash App Tax doesn't support multiple state returns! If you moved states or worked in multiple states during the tax year, you'll need TurboTax or another service. I found this out the hard way last year when I moved from Illinois to Texas mid-year. Had to abandon my Cash App Tax return halfway through and switch to TurboTax. Just something to keep in mind if your situation involves multiple states!
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Aaliyah Reed
•Good catch! I ran into this issue too. H&R Block online also handles multiple state returns if you need a cheaper alternative to TurboTax.
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