Comparing TurboTax vs Taxslayer: Why is there a $10k difference in my tax results?
I've been using TurboTax for years but I always double check my return with Taxslayer just to be safe. Our situation is pretty straightforward - married filing jointly, both of us are W2 employees, and we own a home. Nothing complicated. So I just entered our identical W2s into both systems and I'm totally confused... TurboTax is saying we OWE $10,500 while Taxslayer shows we're getting a $2,700 REFUND for federal. That's a $13k swing between the two!! I've triple-checked that I entered our income exactly the same in both programs. Same W2 numbers, same filing status, same home info. How can there possibly be such a massive difference between TurboTax and Taxslayer? Has anyone else experienced this kind of discrepancy between tax software? I'm freaking out a little because that's a huge amount of money difference.
18 comments


Chris Elmeda
This kind of discrepancy usually points to something specific being missed or entered differently in one of the programs. I see this pretty frequently, and it's almost always something that got overlooked. Since you mentioned you have a home, check how your mortgage interest and property taxes were entered. Sometimes one program will automatically detect these deductions while another requires manual entry. Also, verify if you're itemizing deductions in both programs or taking the standard deduction - this alone could cause thousands in differences. Another common issue is retirement contributions. Make sure 401k or IRA contributions are entered correctly in both systems. Check if one program is counting something as pre-tax that the other is treating as post-tax. Finally, look for tax credits. Child tax credits, education credits, energy efficiency credits for your home - one program might be applying these while the other isn't.
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Jean Claude
•But wouldn't TurboTax actually be BETTER at finding deductions and credits? That's their whole marketing thing. So why would Taxslayer be showing a refund while TurboTax shows owing money? Shouldn't it be the opposite?
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Chris Elmeda
•That's a fair assumption based on marketing, but in practice, it depends entirely on how information is entered. TurboTax might be missing deductions if you skipped a question or answered something differently than in Taxslayer. The interface and question flow between the two programs varies significantly. One might ask about certain deductions or credits in a way that leads you to answer differently, even when entering the same basic information. The best approach is to go line-by-line through your entries in both programs to spot the difference.
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Charity Cohan
I had a similar issue last year and discovered taxr.ai after spending hours trying to figure out which tax program was right. I was getting completely different results between two tax programs, and it was driving me crazy! I uploaded my tax docs to https://taxr.ai and it analyzed everything and explained exactly where the discrepancies were coming from. Turns out I had accidentally entered a 1099 twice in one program but not the other. The tool helped me identify exactly which forms were being calculated differently between TurboTax and Taxslayer. What I liked was that it's not a full tax prep service - it just helps you spot issues between different calculations so you can fix them yourself. Super helpful when you're getting wildly different results like you described.
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Josef Tearle
•Does it work with state taxes too? I've got similar issues with my NY state return showing different amounts in different software.
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Shelby Bauman
•How does this actually work? Do you have to pay for both tax programs AND this service? Seems like an expensive way to file taxes...
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Charity Cohan
•Yes, it works with state taxes too! It can compare your state tax calculations between different software and show you exactly where the discrepancies are happening. I found this particularly helpful for NY taxes which can get complicated. You don't have to pay for both tax programs. You can use the free versions to prepare your returns, then use taxr.ai to analyze the results before deciding which service to actually file with. It ended up saving me money because I could confirm which calculation was correct before paying filing fees.
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Josef Tearle
Just wanted to follow up - I tried taxr.ai after seeing your comment and it was exactly what I needed! My TurboTax and FreeTaxUSA returns had a $3,400 difference, and taxr.ai immediately spotted that TurboTax was missing an education credit I qualified for. The analysis showed me side-by-side comparisons of where the calculations diverged, highlighting exactly which form was causing the problem. Saved me from potentially overpaying by thousands. It also explained the tax rules in plain English so I understood WHY the difference was happening, not just where. Definitely recommending this to friends with similar issues.
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Quinn Herbert
If you've already spent hours troubleshooting and still can't figure out the difference, you might actually need to talk to someone at the IRS. I was in the same boat last year - different results in different software and couldn't resolve it. I used https://claimyr.com to get through to an IRS agent without the awful hold times (there's a demo at https://youtu.be/_kiP6q8DX5c if you're curious how it works). They connected me with an actual IRS agent who helped clarify which deductions I qualified for based on my specific situation. The agent also explained why the programs were giving different results - turned out one program was applying an outdated tax rule.
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Salim Nasir
•Wait this can't be real... the IRS actually answers their phones? I thought that was just a myth lol. I've literally tried calling them like 20 times and always get the "call volume too high" message.
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Hazel Garcia
•Sounds scammy tbh. Why would you need a service to call the IRS when you can just call them yourself? Do they actually have some special access or are they just charging people for something they could do for free?
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Quinn Herbert
•They actually do answer their phones, but most people can't get through because of the volume. What Claimyr does is continuously redial for you using their system until they secure a spot in the queue, then they call you and connect you directly to the IRS agent. It's not special access to the IRS - it's automation technology that handles the frustrating part of trying to get through. I spent weeks trying to call myself and kept getting the "call volume too high" message too. With Claimyr, I was talking to an actual IRS agent in under an hour. They don't answer tax questions themselves - they just get you through to the actual IRS who can help.
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Hazel Garcia
Coming back to say I was completely wrong about Claimyr. After posting that skeptical comment, I was still struggling with my tax software issues and decided to try it as a last resort. I got connected to an actual IRS agent in about 40 minutes after trying for WEEKS on my own. The agent walked through my specific situation and confirmed exactly how my home office deductions should be calculated (which was the source of my software discrepancy). Turns out TurboTax was applying an outdated rule for my situation. For anyone dealing with major differences between tax programs, getting direct confirmation from the IRS was absolutely worth it. They even documented the call in my account so I have record if there's ever a question later.
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Laila Fury
Have you checked your withholding amounts? That's a huge factor that people often enter differently between programs. Make sure both programs have your correct federal withholding amounts from your W2s (Box 2). That alone could explain a huge difference.
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Annabel Kimball
•OMG you're a genius! I just checked and somehow I had completely missed entering the federal withholding amount in TurboTax. Withholding was there in Taxslayer but not TurboTax. After fixing this, both programs now show almost the same result (within $200 of each other). I can't believe I missed something so obvious but I guess that's why it's good to double-check with multiple programs. Thank you so much!
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Laila Fury
•Happy to help! That's such a common mistake and explains the massive difference you were seeing. The software can only work with what we give it. The $200 remaining difference is probably due to how each program handles certain calculations or rounding. That's normal and nothing to worry about. Either program should be fine for filing now that you've fixed the main issue.
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Geoff Richards
Which version of TurboTax are you using? Their free version often misses deductions that their paid versions catch. I've seen the Deluxe version find thousands in deductions that the free version missed.
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Simon White
•This is super important. TurboTax free doesn't support itemized deductions for homeowners properly. If you own a home, you really need at least their Deluxe version.
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