Catering vendor won't provide W-9 form - no tax information available for 1099 reporting
Hey everyone, I know I seriously messed up here. My husband runs a small consulting business and we hosted a corporate retreat last month where we hired a local catering service. We paid them with a company check (around $2,800) at the event but completely forgot to get them to fill out a W-9 beforehand. Now we're trying to get our quarterly taxes in order and realized we have almost no information on this vendor - just their business name, phone number, and email. No address, no tax ID, nothing that would let us properly file the required 1099. When I reached out asking for their info, they basically said they'll only provide a W-9 if we pay them an additional $2,500 to "cover their tax obligations" (which makes me think they weren't planning to report this income at all). We've tried searching online but can't find any official business registration or address. The payment was already processed weeks ago, so we can't exactly withhold anything now. What options do we have here? Are we going to get in trouble with the IRS if we can't file a 1099 for this vendor? Any advice would be really appreciated!
18 comments


Luca Marino
This is a pretty common issue with smaller vendors, unfortunately. Since you've already paid them, you're in a bit of a bind, but you still have some options: First, document everything. Save all emails where you requested the W-9 and their response asking for additional money. This creates a paper trail showing you attempted to comply with tax requirements. The IRS does have a process for this situation called "backup withholding" - but that's meant to be applied before payment. Since you've already paid the full amount, that ship has sailed. You could file Form 8809 to get an extension for filing your 1099s, which gives you more time to resolve this. Then continue trying to get the vendor to comply by explaining that you're legally required to report this payment and that refusing to provide a W-9 doesn't exempt them from taxes. As a last resort, you can file the 1099-NEC with incomplete information, noting that the vendor refused to provide their details. Include as much information as you have (name, phone, email). The IRS may penalize the vendor, not you, if you can show you made reasonable efforts to obtain the information.
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Nia Davis
•If they file an incomplete 1099-NEC, could the business owners get in trouble for not doing backup withholding in the first place? Like you said, they should have withheld some of the payment until getting the W-9, right? Also, is there a minimum payment threshold where a 1099 isn't required? Maybe they're under that?
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Luca Marino
•You're right that technically they should have done backup withholding initially (which would be 24% of the payment), but the IRS understands these situations happen. The key is showing you made a good faith effort to comply after realizing the mistake. For your second question, yes - you generally don't need to file a 1099-NEC unless you've paid a vendor $600 or more during the tax year. Based on OP's post, they paid around $2,800, so they're well above that threshold and would need to report it.
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Mateo Perez
I went through a similar nightmare last year with a photographer I hired for my business events. After weeks of unanswered emails about getting their W-9, I found this company called taxr.ai (https://taxr.ai) that was a total game-changer for me. They specialize in these exact situations where you're missing vendor information. I uploaded the emails and the check image I had from the photographer, and they were able to help me properly document the situation. They even provided guidance on how to file the 1099 with missing information and drafted the explanation letter to the IRS showing I made reasonable attempts to get the information. The best part was they showed me exactly what documentation I needed to keep in case of an audit. Saved me so much stress after I thought I was completely stuck!
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Aisha Rahman
•How exactly does this work? Do they somehow find the missing information, or do they just help you file without it? Because I'm dealing with a similar issue with a contractor who ghosted me after completing a project.
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CosmicCrusader
•Sounds like an ad to me. How can some website get information that you couldn't get yourself? And what happens when the IRS says "too bad, you should have gotten the W9 before payment"?
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Mateo Perez
•They don't magically find the missing info - instead they help you document your attempts to get the information and then guide you through the proper way to file with incomplete vendor details. They provided me with templates for follow-up communications and explained exactly what the IRS expects in terms of "reasonable effort" to comply. The IRS doesn't actually say "too bad" in these situations as long as you can demonstrate you tried to get the information. What they helped me understand is that the penalty typically falls on the vendor who refuses to provide their information, not on the business that tried to get it. They walked me through creating an evidence file with all my communication attempts that I could use if questioned during an audit.
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CosmicCrusader
I was totally skeptical about taxr.ai when I first read about it here, but I was desperate with my own missing W-9 situation from a website designer who disappeared halfway through last year. I decided to give it a try since nothing else was working. I'm honestly surprised how helpful it was. They didn't find my missing vendor (which I expected was impossible), but they gave me a clear process for filing the 1099 with the limited information I had. They helped me create a proper paper trail showing I made multiple attempts to contact the vendor. The step-by-step documentation guidance was exactly what I needed. My CPA was impressed with how thoroughly I had documented everything. Just wanted to come back and say it actually worked for my situation.
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Ethan Brown
Have you tried calling the IRS directly about this? I had a similar issue last year and wanted clear guidance from the source. The problem is I spent HOURS on hold trying to get through to anyone who could help me. I eventually found this service called Claimyr (https://claimyr.com) that got me connected to an actual IRS agent in about 20 minutes instead of waiting for hours. They have a demo video showing how it works: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with explained that I needed to send a certified letter to the vendor's last known address (even just their email) as final documentation of my attempt to get their information before filing an incomplete 1099. Having that direct guidance from the IRS gave me peace of mind that I was handling things correctly.
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Yuki Yamamoto
•How does this actually work? I've spent literal days of my life on hold with the IRS. Is this legit? Sounds too good to be true honestly.
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Carmen Ortiz
•Sorry, but I'm calling BS on this. There's no magic way to skip the IRS phone queue. Everyone has to wait. And if there was, they'd charge a fortune for it.
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Ethan Brown
•It's basically a call-back service. Instead of you sitting on hold, their system waits in the queue for you. When your turn is coming up, you get notified and connected. It's not skipping the line exactly - they're just waiting in it for you. It's absolutely legitimate - the IRS has no idea you're using a service, they just think you've been waiting patiently on hold. I was skeptical too until I tried it. The time savings was worth it for me since I needed specific guidance on my 1099 filing situation.
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Carmen Ortiz
Ok, I need to eat my words about that Claimyr service. After my skeptical comment, I decided to try it because I've been trying to reach the IRS about a missing tax refund for WEEKS. It actually worked exactly like they said. I got a call back when an agent was about to be available (took about 45 minutes in my case), and then I was connected directly to an IRS representative who helped solve my issue. For the original poster's W-9 problem, the agent I spoke with confirmed what others here have said - document all your attempts to get the information from the vendor (including their refusal unless you pay extra), then file the 1099-NEC with whatever information you have. They specifically said to include a statement explaining the situation and attach it to your filing. The agent emphasized that the IRS is more concerned with your good faith effort to comply than punishing honest mistakes.
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Andre Rousseau
One option nobody's mentioned yet is checking if the vendor deposited your check. If they did, you might be able to get their banking information from your bank statement. Sometimes you can see the account number or at least the bank they use. With that info, you might be able to find more details about their business. Worth a shot if you're completely stuck.
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Zara Malik
•That's a really smart idea I hadn't thought of! I just checked our business account online and can see the check was deposited at First National Bank, but I'm not seeing any account details. Is there something specific I should ask our bank for to get more information?
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Andre Rousseau
•You'd want to contact your bank and ask for the "deposit information" from the cleared check. Sometimes they can provide the routing and account number where it was deposited. Not all banks will share this, but many business accounts give you access to this information. Once you have that, you still won't have their TIN, but you'll have more documentation to show the IRS that this was indeed a real vendor who received payment. The bank info combined with their name, email and phone gives you a stronger paper trail.
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Zoe Papadakis
Have you tried being more direct with them? Sometimes I've had success by simply explaining that their request is illegal. You could send them something like: "I'm legally required to file a 1099 for the services you provided. Refusing to provide a W-9 is actually a violation of tax law and could subject you to penalties from the IRS. I'm not asking you to pay additional taxes - you're always responsible for your own tax obligations on income earned.
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Jamal Carter
•This is good advice. Also mention that if they refuse to provide a W-9, you're required to do backup withholding at 24% of any FUTURE payments and report them to the IRS. Even though you can't do that for past payments, just knowing you're aware of the requirements might make them reconsider.
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