Can't Reach IRS Taxpayer Protection Program After 3 Week Wait - Need Alternative Methods To Verify Tax Return

I got a notice to verify my return on the IRS website, but I haven't received anything in the mail yet. According to the IRS site, they can only resend a verification notice once, and it could take up to 3 weeks to arrive at the address listed on my tax return. I'm currently stuck on the "Verify Your Return" page that says "Notice Request" at the top. The exact message on the official IRS website says: "We've received your request to resend the verification notice. We'll only resend a notice to you once. The notice will be delivered to the address on your tax return and may take up to 3 weeks to arrive. When you receive your notice, please return to continue verifying your return." Below that, it specifically states: "If you have not received the notice after 3 weeks, or your current address is different than what was on your tax return when you filed, please call the Taxpayer Protection Program at 800-830-5084 between 7 a.m. and 7 p.m., local time." I've been trying repeatedly to reach someone at the Taxpayer Protection Program (800-830-5084) during their hours of 7 a.m. to 7 p.m. local time, but can't get through to anyone. I've tried different times of day, waiting on hold, but the system seems overwhelmed. Does anyone know another way to verify or have a different number that actually works? I'm stuck at the "Verify Your Return" stage and can't proceed without this notice. The website URL where I'm stuck is sa.www4.irs.gov and I can't access any of my tax information until I get past this verification step.

0 coins

17 comments

AstroAdventurer

•10M

The IRS website screenshot confirms you're in the Taxpayer Protection Program (TPP) verification stage, which is a security measure to prevent tax-related identity theft. The page shows a notice request confirmation with some critical limitations: 1. The IRS will only resend a verification notice once to your address 2. The notice goes exclusively to the address listed on your tax return 3. There's a wait time of up to 3 weeks for delivery The TPP phone number (800-830-5084) is your direct line for two specific situations: - If 3 weeks pass without receiving the notice - If you've moved since filing your return For the best chance of reaching someone, try calling right at 7 AM local time when their lines open. While the page doesn't mention it, you have another option: scheduling an in-person appointment at a local IRS Taxpayer Assistance Center. You'll need to bring government-issued photo ID to verify your identity in person. This verification step is mandatory - you won't be able to proceed with any other tax matters until you complete this security check.

0 coins

GalacticGuardian

•5M

I had the exact same issue last month! The TPP phone line is absolutely swamped right now. Here's what finally worked for me: 1. **Early morning calls**: Call at exactly 7:00 AM your local time. Set multiple alarms if needed. The wait times are shortest right when they open. 2. **Local IRS office**: This was my lifesaver. Go to irs.gov/help/contact-your-local-irs-office and find your nearest Taxpayer Assistance Center. You can walk in with your ID and they'll verify you on the spot. Way faster than waiting for mail or playing phone tag. 3. **Taxpayer Advocate Service**: If you've been waiting over 30 days total, contact them. They can expedite your case and bypass some of the normal waiting periods. The verification process is frustrating but it's there to protect you from identity theft. Don't give up - you'll get through it! The in-person route saved me about 3 weeks of waiting.

0 coins