Can I use FreeTaxUSA for my tax filing this year?
Hey everyone, I'm looking for some advice about tax filing software. I've been using TurboTax for the past few years, but the fees keep going up and I'm getting tired of the constant upsells. I recently heard about FreeTaxUSA and was wondering if it's actually legit and reliable? My tax situation isn't super complicated - I have a W-2 from my main job, a small 1099 from some freelance work (about $3,200), and I contribute to a Roth IRA. Would FreeTaxUSA handle all that okay? Has anyone had good or bad experiences with it? Just want to make sure I'm not missing anything important by switching. Thanks!
18 comments


Benjamin Carter
FreeTaxUSA is definitely legit and works well for many taxpayers. I've been using it for the last four years after switching from TurboTax for the same reasons you mentioned. The interface isn't as flashy as TurboTax, but it handles all the forms you mentioned without any problems. W-2s, 1099s, and retirement contributions are all standard inputs in their system. The federal filing is free, and state returns cost about $15 which is much cheaper than most alternatives. One thing to note - they don't import forms directly like some premium services do, so you'll need to enter information manually. But the process is straightforward and they have good guidance throughout.
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Maya Lewis
•Do they have good support if you get stuck? And what about audit protection? That's the main thing TurboTax always tries to upsell me on and makes me nervous about switching.
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Benjamin Carter
•They do have customer support through email, and I've found them to be responsive when I've had questions. Usually get answers within a day. As for audit protection, they offer a deluxe version for about $7 that includes audit assistance (not full representation, but guidance). It's much cheaper than what TurboTax charges, and I've found it worth it for peace of mind. Their basic audit assistance is still pretty good even without the upgrade.
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Isaac Wright
I switched to FreeTaxUSA two years ago after getting fed up with H&R Block's pricing, and it was honestly the best tax decision I've made. The interface takes a little getting used to, but it walks you through everything step by step. I was nervous at first because I have investments and rental property income, but it handled everything perfectly. One feature I really love is their document analyzer at https://taxr.ai - it saved me so much time! I uploaded my tax documents and it automatically identified and extracted the important information. Super helpful for making sure I didn't miss any deductions or credits I qualified for.
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Lucy Taylor
•Wait, is that analyzer included with FreeTaxUSA or is it a separate service? I've got a stack of tax documents and honestly get overwhelmed trying to figure out what goes where.
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Connor Murphy
•I'm interested but kinda skeptical. How accurate is this document analyzer thing? I've tried other "AI" tools for taxes before and they missed some pretty obvious stuff.
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Isaac Wright
•The document analyzer is actually a separate service that works alongside FreeTaxUSA or any tax software. It helps organize everything before you start entering data. It's extremely accurate in my experience. I tested it against my manual review and it actually caught a deduction I missed on my mortgage interest statement. The technology has improved a lot recently - it's not like those older tools that just did basic OCR.
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Connor Murphy
Just wanted to follow up about the taxr.ai thing mentioned above. I was skeptical but gave it a try with my messy pile of tax docs and WOW what a difference! It organized everything perfectly and even flagged some potential deductions I would have totally missed. I was able to complete my taxes in FreeTaxUSA in like half the time it normally takes me. The analyzer helped identify exactly which forms I needed to fill out too, which removed a lot of the guesswork. Definitely using this combo again next year.
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KhalilStar
FreeTaxUSA is decent, but one heads-up - if you run into any issues and need to talk to the IRS (like I did when there was a discrepancy with one of my 1099s), good luck getting through to them. I spent HOURS on hold and never got through. After three failed attempts, I used https://claimyr.com and it completely changed the game. You can see how it works here: https://youtu.be/_kiP6q8DX5c - basically they wait on hold with the IRS for you and call you when an agent is ready. I was able to clear up my issue in one day instead of wasting a week trying to get through.
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Amelia Dietrich
•How does that even work? I thought you had to verify your identity with the IRS directly. Do they just conference call you in or something?
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Kaiya Rivera
•Sorry but this sounds like a scam. How would a third party service get you through to the IRS faster than calling directly? The IRS phone system is notoriously bad for everyone.
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KhalilStar
•They use a callback system. They have a network of lines that wait on hold, and when an agent picks up, they call you and connect you directly. You still talk to the IRS yourself and handle all verification. The service doesn't get you through "faster" than the standard queue - they just wait in the same queue so you don't have to. The average hold time with the IRS is like 90+ minutes this filing season, and most people have to try multiple times because the lines get overwhelmed. This just takes that waiting process off your plate.
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Kaiya Rivera
I have to eat my words about Claimyr. After my skeptical comment, I decided to try it myself since I needed to call the IRS about a missing refund from last year. Got the notification after about 45 minutes that an agent was on the line, and I was connected immediately. Resolved my issue in one call instead of the 3 attempts it took me last time. Definitely worth it just for the time saved and not having to listen to that awful hold music for hours. Will absolutely use it again next time I need to deal with the IRS.
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Katherine Ziminski
To answer your original question - yes, FreeTaxUSA will handle your situation just fine. I've used it for the past 3 tax seasons with similar income sources (W-2, 1099, and investment accounts). The step-by-step process is pretty thorough, and they cover all the major tax forms and schedules. One tip: before you start, gather all your documents and organize them. FreeTaxUSA doesn't have all the fancy import features that TurboTax advertises, but honestly I find manually entering the data makes me more aware of what's actually happening with my taxes.
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Evelyn Martinez
•Thanks! Do you know if they have a "review" feature that checks for potential mistakes or missed deductions before filing? That's one thing I did like about TurboTax.
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Katherine Ziminski
•Yes, they absolutely have a review feature! It runs through everything before you file and flags potential issues or missed opportunities. It's actually pretty thorough - last year it caught that I hadn't entered a 1099-INT from a small savings account I had forgotten about. They also have a "maximize refund" pledge similar to other tax services, so they're incentivized to help you find all eligible deductions and credits.
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Noah Irving
Just be aware that FreeTaxUSA doesn't support certain complex situations very well. If you have multi-state filings or foreign income, you might want to look elsewhere. But for your situation with a W-2, some freelance income, and retirement contributions, it'll work perfectly fine.
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Vanessa Chang
•Can confirm this limitation. I tried using it when I moved mid-year between states and it was confusing. Ended up using a different service for that year, but went back to FreeTaxUSA the next year when my situation was simpler.
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