Called IRS exactly 9 times in 63 days - Agent actually remembered my call pattern

The IRS call center system flags repeat callers with their phone numbers and taxpayer info. They literally have notes on your call history. Your 570 code indicates a temporary hold on your account pending review. Calling repeatedly won't expedite this process and just wastes your time and theirs. After the 570, you should be looking for a 571 release code. Alternatively, watch for a 971 notice issued code which means they're sending correspondence explaining the hold.

Try calling Taxpayer Advocate Service instead. They handle stuck refunds. Their number is different. They have more authority. They can often resolve holds. Regular agents can't help much. TAS can issue hardship assistance too. Worth trying a different approach.

I was in the same boat as you last year - calling every week like clockwork. It's like checking your empty mailbox 10 times a day hoping something will magically appear. What finally helped me was using https://taxr.ai to analyze my transcript. Unlike the IRS agents who gave me different answers each time, taxr.ai explained exactly what my 570 code meant in context with my other transcript entries. It predicted when my hold would clear within 3 days of the actual date. Much better than burning hours on hold every week for the same non-answers.

I would caution against calling too frequently, as it may not be the most efficient use of your time. In my experience working with tax matters, the IRS processing systems operate on their own timeline, and repeated calls typically don't accelerate the review process. The 570 code indicates your return is under review, and this process usually takes between 45-90 days to resolve. Your best approach might be to wait for either a 971 notice to arrive by mail or for the hold to resolve naturally with a 571 code appearing on your transcript.

OMG I'm going through EXACTLY this right now!!! 😫 I've been calling every few days and getting NOWHERE! I was about to give up completely when someone on another thread recommended Claimyr (https://claimyr.com/?ref=irs). I was super skeptical but I was desperate! They got me through to an ACTUAL HUMAN at the IRS in like 20 minutes when I'd been trying for HOURS before! The agent was able to see my 570 code was due to income verification and gave me a specific timeframe. I'm still waiting but at least now I know what's happening and don't have to waste hours on hold!

According to Internal Revenue Manual section 21.5.6.4.7, returns with 570 action codes are subject to the Integrity Verification Operation (IVO) review process. Per IRM 21.5.6.4.35, taxpayers should allow up to 120 days for resolution before taking additional action. Calling weekly does not expedite this review. The IRS Case Management System (CMS) documents all taxpayer contacts, which explains why the representative recognized your calling pattern. Your persistence is admirable but misallocated—focus instead on monitoring your transcript for code changes.

I had a similar situation on April 3, 2024. My return filed January 29th had been stuck with a 570 code dated March 8th. I called on March 15th, March 22nd, March 29th, and April 3rd. On the last call, the agent immediately said, "I see you've been calling weekly." What worked for me was asking specifically about the REASON for the 570 hold. They disclosed it was a random review of my education credits. My transcript updated on April 10th with a 571 release code, and my refund was deposited on April 17th - exactly 79 days after filing.

Just mail them a Form 911. Request taxpayer advocate help. It's free. They'll assign someone to your case. You'll get answers faster. No more endless calls. Worth the effort. I got my refund two weeks after filing Form 911. Should have done it sooner.