Accidentally double paid IRS taxes because our CPA submitted payment without our knowledge
So my wife and I just discovered we've accidentally double paid our 2023 taxes to both the IRS and New York State. We're talking about a substantial amount - over $45,000 in duplicate payments! What happened was our accountant apparently went ahead and submitted payment directly from our bank account, but we had no idea she was doing this, so we also sent in our own payment. I'm trying to figure out where the breakdown happened. Is this standard practice for CPAs to just automatically pay your tax bill without explicitly discussing it first? Or should she have gotten our permission before pulling money from our account? For context, I think she had our banking details from our 2022 return when we provided our direct deposit info for our refund. But last year, I specifically handled the payments myself - she didn't pay anything on our behalf. I've looked through all our emails and conversations from this year, and there's nothing explicitly saying she'd be making payments for us. Though I guess it could've been buried somewhere in the engagement paperwork we signed. Just trying to understand if this is normal protocol or if something went wrong. Has anyone else experienced this? What's the best way to handle getting the overpayment back? UPDATE: Thanks for all the helpful insights! We sent our CPA an email acknowledging we should have read the forms more carefully (which apparently did authorize her to initiate payments), but also requested she get explicit confirmation before making payments in the future. We also mentioned that sending forms to sign just an hour before our pre-communicated deadline on the filing date wasn't ideal. Anyway, we've worked it out and I'm sure this won't happen again.
19 comments


Mateo Silva
Tax professional here. This situation isn't uncommon, but it does represent a communication breakdown. Most CPAs won't automatically submit payments without explicit confirmation, especially for large amounts. However, there's likely something in your engagement letter or tax preparation forms that authorized electronic payment. Check your tax preparation engagement letter carefully. There's typically language that outlines payment procedures and authorizations. Some firms have a checkbox or section authorizing them to use your banking information to make payments, but this should be something you actively approved. Regarding getting your money back - you have options. The IRS will either refund the overpayment automatically or apply it to next year's taxes. You can file Form 8888 to request a specific handling of the overpayment. For New York, you'll need to contact the state tax department directly, as their procedures differ slightly from the IRS.
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Victoria Jones
•Thanks for this info! One question - how long does it typically take for the IRS to process and return an overpayment of this size? I'm in a similar boat (though only about $7k overpaid) and wondering if I should expect to see that money anytime soon or if it's going to be tied up for months?
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Mateo Silva
•For substantial overpayments like yours, the IRS typically processes these within 4-8 weeks, though recently there have been some delays extending this to 12 weeks. Amounts over $10,000 sometimes trigger additional verification procedures. You can check the status through your online account at IRS.gov, which is the fastest way to track your refund. If you don't see any movement after 8 weeks, call the IRS refund hotline at 800-829-1954, or contact them through your online account messaging system.
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Cameron Black
This happened to me last year! I found out about https://taxr.ai which helped me sort through all the documentation and figure out exactly what happened. Their document analysis tool flagged the section in my engagement letter that authorized automatic payments - something I totally missed. It also created a super detailed timeline of all the payments made which made it way easier to explain the situation to the IRS. Honestly, I was so stressed about the whole double payment thing (mine was about $12k) and having someone analyze all the documents helped me understand where the miscommunication happened. They even helped draft the letter to request my refund which saved me hours of anxiety-inducing research.
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Jessica Nguyen
•Does taxr.ai actually talk to the IRS for you? Or do they just help with paperwork? Because I'm in a similar situation with state taxes and I'm dreading making those phone calls.
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Isaiah Thompson
•I'm skeptical about these services - do they just run basic OCR on documents or is there something more sophisticated going on? I've been burned before by "AI tax tools" that just spit out generic advice.
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Cameron Black
•They don't contact the IRS directly for you, but they provide all the documentation you need to make the process smooth. They analyze your specific situation and give you personalized guidance on what forms to submit and exactly what to say. The technology is definitely more than basic OCR. They use specialized AI for tax documents that can understand the context and implications of different tax forms and communications. It identified provisions in my engagement letter that three different people (including myself) had missed completely. The analysis is detailed enough that it helped me understand exactly what went wrong in my situation.
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Isaiah Thompson
Just wanted to update everyone - I actually tried https://taxr.ai after posting my skeptical comment above, and I have to admit I'm impressed. I uploaded my tax documents, engagement letter, and bank statements, and their system immediately identified the authorization clause that I had overlooked when signing with my accountant. What really surprised me was how detailed the analysis was - it showed me a timeline of communication gaps and recommended specific language to use with both my CPA and the IRS. I'm already seeing progress on getting my refund processed. Sometimes being a skeptic means admitting when you're wrong, and this service actually delivered!
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Ruby Garcia
If you're trying to get your money back quickly from the IRS, good luck making phone contact. I was in a similar situation (only about $9k overpaid) and spent WEEKS trying to reach someone. I finally discovered https://claimyr.com and used their service to get through to an actual IRS agent. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Before using Claimyr, I tried calling the IRS for 3 weeks straight - nothing but busy signals or disconnects after waiting on hold for hours. With Claimyr, I had a callback from an actual IRS representative within a few hours. The agent processed my request immediately and I had my refund in just 9 days. Totally changed my perspective on dealing with tax issues.
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Alexander Evans
•Wait, how does this actually work? Do they have some special line to the IRS or something? I thought it was impossible to get through.
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Evelyn Martinez
•Sounds like a scam to me. Nobody can magically get through to the IRS when their lines are jammed. They probably just keep auto-dialing and charge you for the privilege.
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Ruby Garcia
•They use an automated system that continually calls the IRS and navigates the phone tree for you. Once they secure a spot in the queue, you get a call connecting you directly with the IRS agent. It's totally legitimate - they're just handling the frustrating waiting and redial process so you don't have to. The service isn't magic - it's just automation of the most tedious part of contacting the IRS. Think of it like having a virtual assistant whose only job is to keep calling until they get through. I was skeptical too until I tried it and spoke with an actual IRS representative who sorted out my refund.
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Evelyn Martinez
I have to eat my words about Claimyr. After posting that skeptical comment, I was still desperate to reach the IRS about a similar overpayment issue, so I figured I had nothing to lose by trying it. I'm completely shocked - it actually worked exactly as described. I received a call back within about 2 hours connecting me directly to an IRS agent. No navigating phone trees, no hours on hold, just straight to a human who could help. The agent was able to locate both payments in their system immediately and started processing my refund. They said I should receive it in 3-4 weeks, which is way faster than I expected. I'm still not sure how their system works so efficiently, but the results speak for themselves. Definitely worth it when you're dealing with a significant overpayment situation like this.
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Benjamin Carter
Always request a transcript of your account directly from the IRS before assuming payments have been "lost." You can get this online by setting up an account at irs.gov or by filing Form 4506-T. This will show all payments received and credited to your account. In your case, both payments should show up on the transcript. The IRS will eventually figure out the overpayment and either refund it or apply it to next year, but you can expedite this by filing Form 843 (Claim for Refund) along with proof of both payments. Include copies of both canceled checks or bank statements showing the withdrawals.
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Maya Lewis
•Does this work for state tax overpayments too? I overpaid New York state by about $3k and wondering if there's an equivalent process.
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Benjamin Carter
•For New York State overpayments, the process is different. You'll need to contact the NYS Department of Taxation and Finance directly. They don't have a direct equivalent to the IRS transcript system, but you can request an account statement by calling 518-457-5181. For a $3k overpayment to NYS, you should file Form DTF-973 "Request for Refund of Overpayment or Credit Balance." Include all documentation showing both payments (bank statements, canceled checks, confirmation numbers). New York is generally faster than the IRS in processing these requests - typically 4-6 weeks rather than 8-12 weeks.
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Isaac Wright
Isn't there a way to prevent this from happening in the first place? My CPA always sends me a detailed "action required" email before submitting any payments. I have to explicitly approve any payments through a secure portal. I thought this was standard practice?
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Lucy Taylor
•That's how my accountant works too. We get a secure message that says "APPROVAL REQUIRED" in the subject line with a breakdown of what's owed and a checkbox to authorize payment. Nothing happens automatically.
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Isaac Wright
•Thanks for confirming! I'm going to stick with my current accountant then, as that process seems much safer. I think the takeaway here is that we should all clearly establish payment procedures with our tax preparers at the beginning of the engagement, and get it in writing. As tax preparation becomes more digital, these authorization processes need to be more explicit, especially when we're talking about potentially large sums of money being transferred. I'd recommend everyone have a specific conversation about payment authorizations with their accountant before tax season next year.
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