
IRS
CommunityGovernment Services


Ask the community...
Been checking my transcripts daily and today the system is giving me an error saying transcripts are unavailable. Anyone else having this issue? Been trying since 6am.
I have not been able to access my transcripts all day! The site keeps timing out or giving errors. Just like when I tried to check my 1099 status last month, the system seems completely overloaded. Anyone else experiencing this today? As an independent contractor trying to verify some quarterly payment info, this timing couldn't be worse compared to when I need to make estimated payments next week.
Has anyone tried accessing through the IRS2Go mobile app instead of the website? Is that working any better today? โข Sometimes the mobile interface uses different server resources โข Wondering if the API endpoints have different availability โข Trying to determine if this is a full system outage or just web portal Really need my transcript for a loan application due this week.
I'm feeling your stress about the loan application deadline! I tried the IRS2Go app about an hour ago and it's giving the same errors as the website. I suspect they share the same backend systems, though I can't be 100% certain. You might want to contact your loan officer to see if they can accept alternative documentation until the IRS systems are back online. Many lenders have contingency procedures for IRS outages during tax season.
I'm experiencing the exact same issue! Been trying since 7 AM this morning and keep getting timeout errors. What's particularly frustrating is that I called the IRS helpline and after a 45-minute hold, the representative told me they're aware of "technical difficulties" but couldn't give me a timeline for when it'll be fixed. She suggested trying again in 24-48 hours, which is useless when I have a CPA appointment tomorrow and need these transcripts beforehand. The system seems to fail right at the identity verification step - I can log in but can't actually retrieve any documents.
So I've been paying for all these required online subscription services for my classes - WileyPlus, McGraw Hill Connect, Cengage - and they're adding up to about $1050 this year. The school forces us to buy these to complete homework assignments and take quizzes, but they're purchased separately from tuition. When I'm filing taxes next year, I know I can claim the Lifetime Learning Credit for my tuition (which will be on my 1098-T), but I'm confused about these other required expenses. Can I include them as "qualified tuition and related expenses" for the LLC? The IRS materials I've read mention "qualified tuition and related expenses" but don't specifically say whether these expenses need to be paid directly to the school. Some tax forums suggest they do need to be paid to the institution directly, but others say required course materials count too. With the LLC giving a 20% credit, that's potentially another $210 back on my taxes. Not life-changing but definitely helpful for a struggling student. Anyone have experience claiming these kinds of expenses for the lifetime learning credit?
just an fyi i claimed all my online homework subscriptions last year for the lifetime learning credit and got no issues from the irs. added up to like $750 for all my classes and got back about $150 extra on my refund (20% credit). definitely worth doing if u have the receipts. make sure u keep the emails or syllabus that shows these things were required tho. my friend got audited for something else and they asked for proof for everything he claimed.
Did you have to mail in any documentation or just enter the extra amount somewhere on your tax form? I've never claimed education credits before.
u just enter the total qualified expenses on form 8863 for education credits. no need to mail receipts or anything, but keep all that stuff in case ur ever asked for it. i used turbotax and it walked me thru it - there's a specific section for education credits where u put in all the expenses. super easy. just add up all ur tuition plus the required subscriptions and enter the total.
I've been claiming these required online subscriptions for the past two years and can confirm they definitely qualify for the Lifetime Learning Credit. The key is understanding that "related expenses" includes required course materials, whether they're physical textbooks or digital subscriptions. What really helped me was organizing everything properly from the start of each semester. I keep a folder with: - Course syllabi showing the subscriptions are required - Screenshots of assignment pages that require the platforms - Email receipts from purchases - Any professor emails confirming these are mandatory The documentation is crucial because unlike tuition (which shows up on your 1098-T), these expenses are self-reported. I typically save about $200-250 per year on my taxes by claiming these subscriptions under the LLC. One tip: if you're unsure about any specific expense, err on the side of caution and keep extra documentation. The IRS allows "books, supplies, and equipment" required for enrollment, and these digital platforms clearly fall under that category since they're replacing traditional textbooks in most courses now.
I've been staring at my transcripts for hours and I'm completely lost. I filed back in February and my refund still hasn't shown up. Can someone explain what all these codes mean? I see a bunch of numbers like 570 and 971 but I have no idea what they mean or if this is good news or bad news for my refund. I received a letter from the IRS (from PHILADELPHIA, PA 19255-1498) with Tracking ID: 107358545591, dated 01-31-2025. The letter states: "Information About the Request We Received On January 31, 2025, we received a request for verification of non-filing of a tax return. As of the date of this letter, we have no record of a processed tax return for the tax period listed above." The letter also says "If you have any questions, you can call 800-829-1040." This is really confusing because I definitely filed my return in February. How can they say they have "no record of a processed tax return"? Does this mean my return was lost? Does this have something to do with those 570 and 971 codes I see on my transcript? I'm worried because I was expecting a decent refund and now I don't know what's happening. Has anyone dealt with this "verification of non-filing" notice before while waiting for a refund?
That "no record of processed tax return" letter is actually pretty common when you have those codes on your transcript. The 570/971 codes mean your return WAS received and is being processed, but it's under review which is why it shows as "not processed" in their system. The letter you got is probably automated and doesn't reflect the current status. I'd call that 800 number and reference your transcript codes - they should be able to give you a better picture of what's actually happening with your refund.
I filed my taxes on 2/23 through Credit Karma, and it was accepted the same day. It's like watching water boil when you're waiting for that refund check! My transcript finally updated today, but I'm more confused than a cat in a dog show. It's showing a deposit date of 2/22 for my Child Tax Credit refund. That's like saying I'll get paid yesterday! Has anyone else seen this time-travel scenario? I'm retired and counting on this money like a farmer counts on rain during a drought. Is this some kind of glitch? Will I actually get my money soon or is this another government maze I need to navigate? I've checked my bank account more times today than I've taken my blood pressure medicine!
This happened to me last week. Filed 2/20, transcript updated 3/1 showing deposit date of 2/28. Got my money on 3/4. Don't worry - the money is coming. The system is just overloaded and the dates get messed up. Your return is approved and that's what matters!
Katherine, I completely understand your frustration! That "time travel" feeling with tax dates is something many of us have experienced. From what I've seen in similar situations, when your transcript shows a deposit date that's already passed but just updated today, it usually means your refund was approved and is now in the disbursement queue. The 2/22 date is likely when the system initially processed your refund, but due to high volume this time of year, there was a delay in actually sending it out. I'd expect to see the money in your account within the next 3-5 business days. Keep checking your bank account (I know it's hard not to!), and if nothing shows up by early next week, then it might be worth calling the IRS. Hang in there - your money is on its way!
Omar Hassan
Pro tip: The system is usually most stable between 2-4pm EST. Thats when I always check mine with no issues
0 coins
GalaxyGazer
Authorgood to know! ill try again then
0 coins
Alexander Zeus
I've been having the same issue since around 7am this morning! Keep getting that "transcripts unavailable" error message. Really frustrating when you're trying to track your refund status. Hopefully it's back up soon - this seems to happen way too often during tax season.
0 coins