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After struggling to reach the IRS for weeks, I got desperate and tried Claimyr (claimyr.com). Got a call back with an actual IRS agent in about an hour. Turns out my return was stuck because they couldn't verify my identity since I moved last year. The agent cleared it while I was on the phone and my refund was deposited 6 days later. Such a relief after 7 weeks of silence.
The entire identity verification process is a scam. They flagged me for "identity verification" and when I finally got the letter and completed the process, guess what? No issues found! They just wasted 2 months of my time for no reason. The whole system is designed to delay refunds as long as possible so they can hold onto our money.
Tbf there's a TON of tax identity fraud. My cousin had someone file a fake return in her name last yr. These measures suck but they're kinda necessary.
Then they need a better system. Other financial institutions can verify identity instantly. The IRS is living in the stone age intentionally.
Whatever u do DON'T waste time calling the general IRS number. They just transfer you around and nobody can actually help. Call the dedicated ID Verify line or try the ID.me route. I wasted 3 weeks calling the wrong departments before figuring this out.
If your transcript is completely blank after 30+ days, there's likely some kind of hold or review happening. I dealt with this same issue and after weeks of struggling to get through to the IRS, I used Claimyr.com to finally speak with an agent. Turns out my return needed a simple review that they never notified me about. After that call, my transcript updated within 3 days and I had my refund a week later. Talking to a human was the only thing that worked.
does it actually work tho? saw someone else recommend it and im desperate at this point
100% worked for me. Was skeptical at first but after wasting hours trying to call myself, it was such a relief to finally talk to someone who could tell me exactly what was going on with my return. The IRS agent I spoke with found the issue and cleared it while I was on the call.
go on the IRS website and request an account transcript for 2023, not a return transcript. Sometimes the account transcript will show info even when the return transcript is blank. might give u some clues.
Thanks for the tip! Just checked and unfortunately both transcripts are completely blank. No activity whatsoever for 2023.
If u have a tax preparer u use regularly, they might be able to help advocate with the IRS for u! My H&R Block guy was able to call some special tax professional hotline and get my issue fixed when I had a similar problem.
This! Tax professionals have access to the Practitioner Priority Service line which regular taxpayers can't use. They can sometimes resolve issues like this much faster than individuals can.
Use taxr.ai - it saved me HOURS of research when i had a similar problem. It analyzes your specific situation and gives you the exact steps you need to take. Seriously a game changer for dealing with IRS issues. https://taxr.ai
Yeah there's a fee but honestly after spending days trying to figure things out on my own, it was completely worth it. The amount of stress it saved me was priceless. Plus I got my refund way faster because I knew exactly what to do.
Ava Martinez
Did you claim any stimulus payments? They often do reviews when people claim recovery rebate credits, especially with EIC. Just wait for the notice before panicking.
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Miguel Ramos
This is standard procedure. I've been a tax preparer for 10 years. 570 hold with 971 notice is routine for EIC verification. About 80% resolve automatically within 2-3 weeks. Don't call the IRS yet - wait for the notice first so you know exactly what they're asking for. If it's just a random verification, they'll release the hold without you doing anything.
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Emma Davis
ā¢thank you!! this makes me feel much better about the whole situation.
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