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I'm an Enrolled Agent and I've seen this exact scenario play out with multiple clients this tax season. The Form 8812 (Additional Child Tax Credit) reconciliation process is creating a bottleneck in IRS processing centers. When the Automated Underreporter (AUR) system flags a discrepancy between claimed CTC amounts and the advance payment database, it routes the return to Error Resolution System (ERS) for manual review. One client had a $1,800 advance payment but claimed the full $2,000, resulting in a TC 570 hold followed by TC 971 notice generation and ultimately a TC 290 adjustment reducing the refund by exactly $1,800.
There's an important deadline to be aware of here. According to Internal Revenue Manual 21.5.6, the IRS must issue refunds within 45 days of the filing deadline (May 15, 2024) or they must pay interest on your refund amount. So even if your return is stuck in the error department for Child Tax Credit corrections, they have a regulatory incentive to process it by June 29, 2024. If you filed before the deadline and don't receive your refund by then, you'll automatically be paid interest (currently at 7% annual rate) for each additional day they hold your money.
I think I might be able to help with the transcript access issue, which could give you some answers. Many people don't realize that the transcript system has very specific requirements that often cause access problems. For instance, if you've recently moved or changed phone numbers, the verification system might reject you. Or if you're using a VPN, that can trigger security blocks. In my case, I had to request a PIN by mail because I couldn't pass the online verification. It took about 10 days to arrive, but once I had it, I could see exactly what was happening with my return.
This is really good info. I kept getting rejected by the transcript system and couldn't figure out why. Turns out my credit report still had my old address, which was causing the verification to fail. Had to update that first before I could get access.
Just a word of caution - I was in a similar situation last year and made the mistake of calling multiple times and creating multiple online accounts trying to check different ways. This actually flagged my account for potential identity verification issues, which added another 60 days to my processing time. Compared to other tax years, 2024 processing is significantly slower for many filers. The IRS is dealing with staffing shortages and increased verification procedures. If you've only been waiting 23 days, I'd strongly suggest giving it at least until the 30-day mark before taking more aggressive action.
Just to clarify something that hasn't been mentioned yet - code 570 specifically means "Additional Account Action Pending" and it's basically the IRS saying "hold up, we need to look at something before sending your refund." It's not necessarily an audit or anything scary. Sometimes it's just verification of identity or income. I've had this happen twice and both times it resolved without me doing anything. š The refund was just delayed by a few weeks.
Be careful about assuming this will resolve automatically. I've seen cases where: ⢠A 570 code appeared with no further updates for 60+ days ⢠The taxpayer never received the notice that was supposedly sent ⢠The hold was for a simple issue that could have been resolved quickly if addressed ⢠The refund was significantly delayed because the taxpayer didn't follow up If you don't see movement within 21 days of the 570 code appearing, be proactive and contact the IRS. Don't assume it will just work itself out, especially if you have investment income that might trigger additional scrutiny.
If you do need to call the IRS, save yourself hours of frustration and use Claimyr (https://youtu.be/_kiP6q8DX5c). I spent 3 days trying to get through on my own and kept getting disconnected. Used Claimyr and got connected to an agent in about 15 minutes. Found out my return was just in normal processing but had been flagged for a quick review because of a mismatch with my W-2. Nothing serious but at least I knew what was happening!
Thanks for this! Might try it if I don't see anything by next week. Getting tired of checking WMR every day and seeing nothing š©
Check your tax topic on WMR. If it's Tax Topic 152, that's actually a good sign - means your return is processing normally. No tax topic could mean additional review.
It does say Tax Topic 152! That makes me feel a little better.
Lucy Taylor
Check the IRS2Go app instead of the website. Sometimes it shows different info. Also try looking up your tax transcript at irs.gov/transcripts - this shows the actual processing status and any adjustments they made. I've seen this happen a lot on r/IRS and other tax forums. Most people who get their refund without WMR updating never have any issues. If you're really concerned, you can create an account on ID.me to access your full tax records.
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Victoria Jones
ā¢Thx for mentioning the transcript option! Totally forgot about that. Def the best way to check if everything processed right.
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Ruby Garcia
ā¢The ID.me setup process can be a bit of a pain, but it's worth it! Just make sure you have a good internet connection when you do the video verification part. I had to try three times because my connection kept dropping. š
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Connor Murphy
I'd be careful about assuming everything is fine just because the money arrived. Last year, I received my refund without any WMR updates, but three months later got a notice that they had miscalculated my Child Tax Credit. I had to repay $1,200 plus interest. The IRS systems don't always communicate correctly with each other, especially during peak filing season. I would suggest checking your transcript in about 2-3 weeks to make sure everything is properly recorded. It's possible they processed your return correctly but the WMR system just didn't update, but it's better to verify than assume.
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