IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

When did you file? What filing method? Any credits claimed? Foreign income? These details matter.

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It's like being the only house on the block with no Christmas lights while everyone else is fully decorated! I filed on February 3rd and had ZERO transcript activity until March 22nd - felt like I was in the IRS witness protection program or something. Then suddenly everything appeared at once and my refund was deposited 5 days later. The silence doesn't necessarily mean something's wrong - sometimes you're just in a different processing lane.

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Just to clarify a common misconception: The DDD (Direct Deposit Date) shown on your transcript with code 846 is the date the IRS releases funds to your financial institution, not necessarily when you'll see it in your account. Financial institutions like Intuit with the Turbo Card often process these payments early as a customer benefit, but they're not required to. The PATH Act requires the IRS to hold EITC/ACTC refunds until February 15th, but once released, the standard ACH processing window is 1-3 business days.

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Be careful with those prepaid cards. According to multiple posts on r/tax and the IRS subreddit, some people have had their accounts temporarily frozen when large deposits hit. The anti-fraud systems can sometimes flag tax refunds as suspicious transactions. I'd recommend checking your Turbo Card app daily and having their customer service number handy just in case. Nothing worse than seeing your money is there but not being able to access it.

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Has anyone noticed if using TurboTax with SBTPG is slower than filing directly with the IRS and getting your refund sent straight to your bank? This is my third year using TT but first time having the fees taken out of my refund. Wondering if that's why it seems to be taking longer compared to previous years?

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Success! Just checked my account and my refund landed exactly 28 hours after my SBTPG status changed to funded. I have a DDD of 3/24, didn't pay for early deposit, and used a regional credit union. The refund amount was exactly $4,378.23 after TT took their $89.99 fee. Worth checking your SBTPG account - mine updated before my bank showed any pending deposits.

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Anita George

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SBTPG usually updates super fast IMO. Most ppl in the tax forums report seeing updates within 24hrs of transcript 846 code appearing. But here's the thing - TT rejecting you for an advance is def a red flag. Even if nothing shows on offset line, could be other issues like ID verify, review hold, or credit eligibility probs. The system knows stuff before it shows up on your transcript sometimes. FWIW, check cycle code on transcript when it updates - if it ends in 05, that's a weekly update cycle and might take a bit longer for everything to process thru SBTPG.

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Don't bother with SBTPG's website. It's notoriously unreliable. Call them directly at their customer service line instead. Their website can lag behind by days, but the phone reps can see if they've received the funds in real-time. I did this last year and found out my refund was already processing even though the website showed nothing. TurboTax's advance rejection is a separate issue - their algorithm is extremely conservative this year due to increased fraud concerns. Focus on tracking the actual refund through IRS sources instead of relying on TurboTax or SBTPG's systems.

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According to IRS Publication 1345 (Handbook for Authorized e-File Providers), refund anticipation check (RAC) providers like SBTPG must adhere to specific timing requirements when processing tax refunds. They are permitted to hold funds for verification purposes to prevent fraud, which is why they typically wait until the day before the official Direct Deposit Date to release funds. The IRS actually encourages taxpayers to file Form 14157 (Complaint: Tax Return Preparer) if they believe a RAC provider is unnecessarily delaying refund disbursement beyond these guidelines. However, the one-day hold before DDD is considered standard practice and within regulatory compliance.

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Eva St. Cyr

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Pro tip from someone who's been thru this many times: next yr just pay the TT fees upfront w/ a CC and avoid SBTPG completely. The $39 or whatever for deluxe isn't worth the extra wait IMO. Also check out the SBTPG FB group - ppl post when deposits start hitting and you can get a better idea of timing. GL w/ your biz inventory!

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