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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Bah

SDI Online Application: Identity Verification Fail - Need Rep ASAP!

Hey everyone, I'm in a bit of a pickle here. My husband and I are trying to apply for disability benefits online, but we're running into some issues. I just had major surgery yesterday, and he's my caretaker. We're trying to set him up for disability, but the system isn't verifying his identity correctly. Has anyone else dealt with this? We really need to speak to a representative to figure out what's causing the problem and how we can move forward with the application. Any advice or experiences would be super helpful!

Oof, identity verification issues are the worst. Had the same problem last year. Turns out there was a typo in my SSN on file. Double-check all your info is correct, even the stuff you think is fine!

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Not to be that guy, but have you considered reaching out to your local congressperson's office? They often have staff dedicated to helping constituents with federal benefit issues. Might be worth a shot if you keep hitting walls.

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I hadn't even thought of that! That's a great suggestion, thank you. We'll definitely look into it if we can't resolve this soon.

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This! 👆 My cousin did this and got her issue resolved in like a week after months of getting nowhere.

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Sean Flanagan

IRS Refund on Hold for 2 Months - No Answers, What to Do?

I submitted all my documents for my tax refund almost 2 months ago, but it's still on hold. I've been trying to get answers from the IRS, but no luck. Anyone else dealing with this? Any ideas on how to speed up the process or at least find out what's going on?

Plot twist: the IRS is using our refunds to fund their next office party 🎉🤡

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LOL imagine the IRS throwing a rager with our money 💸💃

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Nah, they're probably just using it to buy more red tape 📜🚫

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Serious question: has anyone tried showing up at an IRS office in person? Wonder if that would help or just be a waste of time.

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I tried once. They just gave me a number to call... the same one that never answers 🤦‍♂️

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Most offices require appointments now. And good luck getting one of those!

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Anastasia Ivanova

IRS Identity Verification Letter Says It's Fraud - What Do I Do?

I got a letter in the mail from the IRS to verify my identity, but when I tried to do it, they're saying it's fraud. What should I do? Has anyone else dealt with this? I'm freaking out!

Whatever you do, DON'T ignore this. I made that mistake and ended up with a much bigger headache. Deal with it asap!

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Im in the same boat rn. been dealing with this for 3 months. feels like im just spinning my wheels😩

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3 months?! Oh no, I hope it doesn't take that long for me 😰

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yeah its been a nightmare. hope you have better luck!

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Sean Flanagan

IRS call dropped during transfer - Need advice for wage and withholding questions

I had a call with the IRS yesterday about my wage questions and withholdings. The agent said she needed to transfer me to another department, but the call dropped during the transfer. Now I'm trying to prepare for my next call. I've already talked to my employer about the withholding error. Any advice on what I should have ready for the IRS?

Have you considered reaching out to a tax professional or CPA? They might be able to handle this for you and save you the hassle of dealing with the IRS directly.

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I hadn't thought of that. Do you think it's worth the cost for a relatively simple withholding issue?

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Depends on how complicated your situation is and how much you value your time. For some people, it's totally worth it to let a pro handle it.

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Friendly reminder: Be patient with the IRS agents. They're dealing with a lot and being nice can go a long way in getting help. 😊

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This! I used to work for the IRS. The nicer callers always got extra effort from me.

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Kimberly Tyson

I was told that I’m just waiting on code 846.

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