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Ask the community...

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Sean Murphy

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I'd contact your state's bar association and ask for a referral to a tax attorney. This is a pretty big screw-up by TurboTax and might fall under "professional negligence" since you paid for their Full Service option. Most attorneys offer free consultations. Save all communications from TurboTax about this error. Also, not sure if this helps, but did you itemize deductions? If you did, some of those gambling losses might offset the winnings for AGI calculation purposes. Tax law around gambling can be complicated.

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Malik Thomas

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Thanks for the advice! I didn't itemize - I took the standard deduction. Would that have made a difference with how the gambling income was handled? I'm definitely saving everything from TurboTax, including recording our phone conversations (with their knowledge).

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Sean Murphy

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Yes, that makes a significant difference. Gambling losses can only be deducted if you itemize deductions, and even then, they're limited to the amount of your gambling winnings. Since you took the standard deduction, you couldn't deduct those losses at all, which means your AGI should definitely have included all the gambling winnings. This actually makes TurboTax's error even more clear-cut. They should have included all gambling winnings in your AGI calculation regardless of your losses or deduction choice. Definitely consult with a tax attorney - this is a textbook case of preparer error.

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StarStrider

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Something similar happened to me with H&R Block last year. They completely missed reporting my crypto trading as income, and I got hit with a huge bill later. I ended up having to set up a payment plan with the IRS. Definitely call TurboTax customer service and ask to escalate to a supervisor. They may offer to cover penalties and interest. Also, start setting aside money now because the IRS won't care that it was TurboTax's mistake - they'll still expect you to pay what you owe.

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Zara Malik

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Did H&R Block end up covering any of your penalties or offering any compensation for their mistake? I'm dealing with something similar right now.

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Oliver Cheng

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Has anyone dealt with getting the actual 5498 forms from the bank? I'm having a nightmare situation where my bank (rhymes with bells largo) keeps telling me they "don't have access" to previous year forms. The IRS is hitting me with a deficiency notice over IRA contributions too.

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Taylor To

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Banks are required by law to keep those records! Ask to speak to a supervisor in their tax document department, not just a regular customer service rep. If they still refuse, remind them that per IRS regulations they MUST provide you with copies of tax documents for at least 3 years. If all else fails, you can try filing Form 4506-T with the IRS to get wage and income transcripts that might show the IRA contributions even if you don't have the bank's forms. I had to do this when my credit union "lost" my 5498 records during a system update.

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Oliver Cheng

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Thanks for this advice! I called again today and specifically asked for the tax document department instead of regular customer service. They still gave me trouble but when I mentioned the IRS regulations about maintaining records, their tone changed completely. They're sending me copies of all my 5498 forms from the last 4 years. I had no idea about Form 4506-T either, that's super helpful as a backup option. I'm starting to feel like we need a complete guide for dealing with banks that "lose" or mess up IRA contribution records!

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Ella Cofer

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I just want to add something important about that 90-day window on the Notice of Deficiency. DO NOT miss that deadline! If you do nothing within 90 days, you lose your right to challenge this in Tax Court without first paying the full amount. My parents got hit with a similar IRA issue and thought they had resolved it by sending some documents to the IRS. They didn't realize they still needed to either file a Tax Court petition or resolve it completely within the 90 days. They ended up having to pay the full assessment plus additional interest, and then fight for a refund afterwards - which took almost 2 years to resolve. Even if you think you're resolving the issue by working with the bank and IRS, protect yourself by watching that deadline carefully.

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This is really important info, thank you! Our letter arrived yesterday, so I'm guessing our 90-day clock is already ticking. Should we hire a tax attorney to help with the Tax Court petition if we can't get this resolved quickly? I'm worried about messing up the paperwork and losing our right to challenge this.

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Liam Cortez

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Another option is to just have additional withholding taken from each paycheck. My husband and I both put $50 extra withholding per check on line 4(c) of our W-4s, and we went from owing $1800 to getting a small refund. It's simple and you don't have to overthink it.

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Lauren Wood

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That's really helpful actually. Is that something I can just write in on the form? Like a specific dollar amount to take out extra? How did you figure out that $50 was the right amount?

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Liam Cortez

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Yes, on the current W-4 form, line 4(c) is specifically for additional withholding. You just write in the extra amount you want withheld from each paycheck. We calculated our $50 amount by looking at how much we owed last year ($1800) and divided it by the number of paychecks we each get annually (we both get paid bi-weekly, so 26 paychecks each). That gave us about $35 per paycheck, but we rounded up to $50 to be safe. It's not a perfect science, but it worked well for us. You could do the same calculation based on what you've owed in previous years.

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Savannah Vin

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Has anyone tried the "Multiple Jobs Worksheet" on page 3 of the W-4? I found it really helpful for our situation (both working, no kids).

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Mason Stone

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I tried it but found it confusing tbh. Ended up just doing what someone suggested above - using the "married but withhold at higher rate" option and adding a little extra. Way easier and had the same result.

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Imho the best way to get a bigger "refund" is to properly withhold taxes (so minimal actual refund) AND set up automatic transfers of a small amount from each paycheck to a high-yield savings account. Like $50/check or whatever you can afford. By tax time next year you'll have your own "refund" PLUS interest. I did this last year and ended up with $1,300 plus about $70 in interest instead of giving govt free loan.

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Lucas Parker

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This is actually smart af. What savings account do you use? I've been thinking about doing something like this because my refunds are always tiny but I suck at saving.

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Donna Cline

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So if I can't claim myself as my dependent (which makes sense now that it's explained), can I at least claim my dog? jk jk But seriously, I've been reading some stuff about tax credits that seems more promising than the dependent thing. Does anyone know if there's an income limit for the earned income tax credit? I make about $38k a year.

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Yes, there are income limits for the Earned Income Tax Credit (EITC). For 2025, if you're single with no qualifying children, you can qualify with income up to about $18,000. With one child, that limit increases to around $43,000. If you're married filing jointly, the limits are higher. At $38k with no children, you'd likely be over the limit for EITC, but if you have a qualifying child, you might still be eligible. There are other credits worth looking into though, like the Saver's Credit if you contribute to retirement accounts, or education credits if you're taking classes.

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Oscar O'Neil

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For what it's worth, I went through something similar with my engineering capstone. The key questions that determined deductibility in my case were: 1. Was the project ABSOLUTELY required for graduation? (Yes) 2. Did the school offer ANY alternative that would cost less? (No) 3. Was there clear documentation from the school stating these requirements? (Yes) 4. Did the final project have substantial value beyond demonstrating my academic skills? (No) I ended up claiming about 75% of my expenses as qualified education expenses on Form 8863 for the American Opportunity Credit. I kept all my receipts plus the course syllabus and degree requirements that proved this was mandatory. I've been through 2 tax seasons since then with no issues from the IRS. Just my personal experience!

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Thanks for sharing your experience! Could you clarify which specific tax form or schedule you used to list these expenses? And did you have to itemize deductions or was this handled differently?

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Oscar O'Neil

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I used Form 8863 (Education Credits) and claimed the expenses as part of my qualified education expenses for the American Opportunity Credit. The great thing is you don't need to itemize deductions to claim education credits - they're available even if you take the standard deduction. The form has a line specifically for required course materials, which is where these project expenses can fit. Just make sure you have documentation that clearly shows the project was required for your degree program!

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Important question: What year are you talking about? The rules changed after tax year 2023 on certain education deductions. the Tuition and Fees deduction isn't available anymore and has been replaced with expanded credits. Make sure ur looking at current rules!!

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This is critical advice! I got audited because I used outdated tax advice from a blog post. Always check that you're looking at the most current IRS publications. For education expenses, Publication 970 is the bible - they update it every year.

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