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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Emma Taylor

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Just want to point out that even if you miss the deadline, it's not the end of the world. I completely missed my CP566 response deadline by about 3 weeks because the notice got lost in the mail and I only found out when I called to check on my application status. I still sent in the requested documents with a letter explaining why I was late, and my ITIN was approved without any issues. It just delayed the whole process by a few weeks. The IRS isn't as rigid as people think, especially for ITIN applications where they understand many applicants have international complications.

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That's actually really good to know. I've been stressing about my mom's ITIN application because we're about to hit the deadline and still gathering some documents from her home country. Did you do anything special in your explanation letter or just keep it simple?

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I'm dealing with a similar situation right now with my ITIN application. Got my CP566 notice last week and I'm supposed to be out of the country for work until mid-January. Reading through all these responses has been incredibly helpful - I had no idea there were so many options available. I think I'm going to try calling the IRS directly first using that number Connor mentioned (1-800-908-9982) to see if they can note my account about the travel. If that doesn't work, the Claimyr service sounds promising based on the experiences shared here, especially since Natasha had success with it after being initially skeptical. One question for those who've been through this - when you called the IRS to explain international travel, did you need to provide any proof of your travel plans (like flight confirmations) or did they just take your word for it? I want to be prepared with whatever documentation they might need when I call. Thanks everyone for sharing your experiences. This community has been a lifesaver for navigating these confusing IRS processes!

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When I called about my international travel situation, they didn't ask for any proof upfront - they just took my word for it and noted my account. However, I'd still recommend having your travel documentation ready just in case you get an agent who wants to see it. Flight confirmations, work visa, or employment letter showing your international assignment would be good to have on hand. The key is being proactive and calling before the deadline expires rather than after. The agents seem much more willing to work with you when you're communicating ahead of time rather than trying to explain after you've already missed it. Good luck with your call!

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Diego Chavez

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I went through something very similar when I started at a different tax prep chain last year! The lack of training was honestly shocking - they threw me right into client meetings without even explaining the basic software. What helped me was being upfront with clients about my role. I started saying something like "I'm going to gather all your information and get everything entered, then one of our tax professionals will review everything with you and handle any questions." Most clients were actually fine with this once they understood the process. Also, don't be afraid to take notes during your shifts about things you don't understand, then look them up later or ask the senior preparers when they're not swamped. I kept a little notebook of common forms and what they meant. It gets easier once you see the same situations a few times! The good news is this experience will actually teach you a lot about real-world tax situations that you won't get in textbooks. Just remember - you're doing data entry, not making tax decisions, so don't stress too much about being the expert.

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NeonNova

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This is really helpful advice! I especially like the idea of being upfront about my role - I think that would eliminate a lot of the awkwardness I'm feeling when clients sit down expecting me to be their tax expert. The notebook idea is brilliant too. I've been trying to remember everything but writing it down makes so much more sense. Thanks for sharing your experience - it's reassuring to know this situation isn't unique to me!

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Ava Martinez

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I'm a tax professional who's been in the industry for over a decade, and I want to assure you that what you're experiencing is unfortunately very common during tax season. The big chains often hire temporary staff as "intake specialists" or "client service professionals" without being completely transparent about the role. Here's what you should know: You are NOT preparing tax returns - you're doing data collection and entry. The actual tax preparation, review, and legal responsibility falls on the enrolled agents, CPAs, or other qualified preparers who review your work. This is why you can't sign returns or give tax advice. My advice: 1) Ask your manager for access to any training modules they have, even basic ones about common forms. 2) Create a simple reference sheet of the most common forms you see (W-2, 1099s, etc.) and what they're for. 3) Be transparent with clients about your role - something like "I'll be gathering your information today, and then one of our tax professionals will review everything with you." The silver lining is that this exposure to real tax documents and situations will be incredibly valuable for your accounting degree. You're learning practical application that many students don't get. Just remember - when in doubt, always defer to the qualified preparer. Better to ask too many questions than to make assumptions about tax law.

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Ethan Taylor

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I think your plan looks right, but here's one tip from my own experience - double check your 2024 contribution limit. The standard limit for 2024 is $7,000 (or $8,000 if your husband is 50 or older). That $2,500 number from TurboTax seems odd unless there's something specific about your situation limiting contributions.

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Yuki Ito

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The $2,500 might be a calculated limit based on income or retirement plan participation. If the husband has a workplace retirement plan and their income is above certain thresholds, their traditional IRA deduction can be limited or eliminated.

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Your approach looks solid overall! Just wanted to add one more consideration that might help with future years - once you've dealt with this excess contribution situation, consider setting up automatic contribution limits in your Fidelity account to prevent this from happening again. Most brokerages allow you to set annual contribution caps that will reject any deposits that would put you over the limit. Since you mentioned this was discovered late in the tax process, having that automatic safeguard could save you from penalties and paperwork headaches down the road. Also, keep detailed records of how you handled this excess contribution across both tax years. If the IRS ever questions the discrepancy between your Form 5498 amounts and your deduction amounts, having clear documentation of the excess contribution treatment will make any potential audit much smoother.

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That's really good advice about setting up automatic contribution limits! I had no idea brokerages offered that feature. After going through this headache with the excess contribution, I'm definitely going to look into setting that up with Fidelity. The documentation point is especially important too. I've been keeping all the forms and calculations in a separate folder, but I should probably write up a summary explaining exactly how we handled the excess contribution situation. That way if there are any questions years from now, I won't have to piece together what happened from scattered documents. Thanks for the practical tips - this whole experience has been a learning curve but these suggestions will help prevent it from happening again!

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Luca Bianchi

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Thank you all for the helpful responses! I think I understand better now. The combination of starting a campus job plus how the scholarship was categorized seems to be the main issue. I'll go back and check my 1042-S forms from both years to see if there are any differences in how things were reported. I'm definitely going to try both the document analysis and getting someone from the IRS on the phone. My scholarship is really important for me to continue my studies, so I need to understand exactly how it's being taxed so I can budget properly. This has been really eye-opening about how complex international student taxation can be! I'll update once I figure everything out.

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Lauren Wood

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I'm glad you're getting some clarity on this! One thing I'd recommend is also checking with your university's international student office - they often have tax specialists who understand exactly how your school reports scholarships on the 1042-S forms. In my experience, universities sometimes change their reporting procedures between years, which can dramatically affect your tax calculations even when nothing else changes. They might have switched how they categorize your housing scholarship or changed which box they use on the 1042-S form. Also, when you're comparing your forms, pay special attention to: - Box 1 (Income Code) - this determines how the IRS treats your scholarship - Box 2 (Gross Income) vs Box 4 (Tax Withheld) - Any treaty exemption codes Your international student office can also help you understand if you should be filing Form 1040NR-EZ vs 1040NR, which can make a difference in your refund calculation. Good luck sorting this out!

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Felix Grigori

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I wanna add a different perspective here. I used to ONLY use free tax filing until last year when I started a small side business. My taxes suddenly got way more complicated with Schedule C, business expenses, quarterly payments, etc. I tried to use the free version but kept second-guessing every decision. Eventually broke down and paid for TurboTax Self-Employed, and honestly it was worth every penny. The guidance on business deductions alone saved me way more than the cost of the software. So maybe the answer is: use free when your situation is simple, but be willing to pay when things get complex. Just my 2 cents (which I properly reported as income lol).

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Felicity Bud

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Plus some "free" services end up charging you if you need to file certain forms. I tried using Credit Karma (now Cash App Taxes) last year but it wouldn't let me file with a home office deduction without upgrading to a paid tier. So "free" isn't always actually free once you get into it.

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You're absolutely right to question this! I've been in the same boat for years - simple W-2, maybe a 1099 here and there, standard deduction. The free options have worked perfectly for me. I think a lot of people just don't know about the truly free options. The big companies spend millions on advertising and make their free versions hard to find (as someone mentioned with the TurboTax controversy). Plus there's a psychology factor - people assume "free" means lower quality, even when it's literally the same calculations. That said, I've noticed the free services can be less hand-holdy. They assume you know what you're doing and don't walk you through every possible deduction like the paid versions do. For someone confident with basic taxes like us, that's fine. But I can see how someone who's nervous about taxes might prefer paying for more guidance and support. The real trap is when people get upsold mid-way through filing. You start with "free" then discover you need to pay to actually submit, or to include a form you didn't expect. Always read the fine print!

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