IRS

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  • Connect you to a human agent at the IRS
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  • Call the correct department
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  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amaya Watson

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Has anyone found a good way to ask about crypto transactions without scaring clients? I've had several who initially said "no crypto" only to mention months later they "only did a little bit of Dogecoin trading" lol. By then I'd already filed their return and had to amend.

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Grant Vikers

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I specifically ask "Did you buy, sell, receive as payment, or exchange any virtual currency (including Bitcoin, Ethereum, NFTs, etc.)?" and then give examples: "This includes using crypto to buy things, converting between different cryptocurrencies, receiving it as payment for goods/services, or mining/staking rewards." The examples seem to jog their memory better than just asking about "cryptocurrency transactions.

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Yara Elias

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Great form foundation! I'd add a few more sections that trip up clients every year: - HSA contributions and distributions (including employer contributions from W-2 Box 12 code W) - Any side gig income (Uber, DoorDash, freelance work, selling items online) - Student loan interest paid (Form 1098-E) - Moving expenses if military - Alimony paid or received (and dates of divorce decree - pre/post 2019 rules are different) Also consider adding a "document checklist" at the end so clients know exactly what to bring: "Please bring all forms mentioned above, plus your prior year tax return and any IRS notices received." One formatting tip: I use a two-column layout where the left side has the question in plain English and the right side shows the specific tax form in smaller text (like "Mortgage Interest - Form 1098"). This helps clients understand what they're looking for without getting overwhelmed by form numbers.

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Mila Walker

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Pro tip for anyone who's cutting it close to deadline: Take a picture of yourself physically handing over your tax documents to the FedEx/UPS employee along with a photo of the receipt showing the date and time. I've had the IRS question my timely filing before, and having those photos saved me from a penalty.

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Logan Scott

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This is kinda genius actually. Would a selfie work too if you're at one of those self-service kiosk things? My local FedEx is always packed on tax day.

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Collins Angel

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Something that helped me understand the private delivery service rules better was realizing that the IRS treats these services differently than USPS because they don't have "postmarks" in the traditional sense. With USPS, the postmark date is what matters, but with FedEx/UPS, it's the actual date you hand over the package that counts as your filing date. I always make sure to drop off my tax documents during business hours so there's a clear timestamp on my receipt. If you use a drop box after hours, technically that might be considered the next business day, which could be problematic if you're cutting it close to the deadline. Also worth noting - if you're filing an extension (Form 4868), the same rules apply. The private delivery service has to be on the IRS approved list, and you need that receipt as proof of timely filing.

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This is really helpful clarification about the difference between postmarks and actual handoff dates! I hadn't thought about the after-hours drop box issue - that's a great point about making sure you drop off during business hours to get a proper timestamp. Quick question though - do you know if there's any grace period if the deadline falls on a weekend? Like if April 15th is a Saturday, would dropping it off on Friday still count, or do you have to wait until Monday when the IRS offices are open?

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Dont forget that u still have to pay regular income tax on any IRA withdrawl even if u avoid the 10% penaltly! this hit me hard last yr when i did this for my kids college. my tax bill was WAY bigger than i expected!!

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This is so important! I made this mistake too. My withdrawal pushed me into a higher tax bracket and I ended up with a huge tax bill in April. Definitely consider taking the money out across two calendar years if its a large amount.

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Carmen Ortiz

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Great advice from everyone here! Just want to emphasize one more important point - make sure you understand the timing requirements. The IRA withdrawal needs to be made in the same tax year that you pay the qualified education expenses, OR in the year immediately before or after. So if you're paying tuition for the spring 2025 semester, you could make the withdrawal in 2024, 2025, or 2026. This timing flexibility can be really helpful for tax planning, especially if you want to spread the income tax impact across multiple years like Fatima mentioned. Also keep detailed records of all qualified expenses and your withdrawal - the IRS may ask for documentation if they review your return.

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Lucas Parker

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This timing flexibility is really valuable information! I didn't realize you could make the withdrawal in the year before or after paying the expenses. That gives me some options for managing the tax impact. One question though - if I make the withdrawal in 2024 but don't actually pay the tuition until January 2025, do I report the penalty exception on my 2024 tax return or wait until 2025? I want to make sure I handle the paperwork correctly.

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Ravi Kapoor

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Paper returns are absolutely the slowest option. Period. The IRS is still digging out from their pandemic backlog. Most paper returns are taking 8-12 weeks minimum before they even show up in the system. Certified mail only proves they received it - doesn't speed up processing at all. You should be checking your account transcript, not your return transcript. The account transcript will update first. Don't waste time calling until it's been at least 8 weeks.

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GalacticGuru

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I completely understand your frustration with the waiting game! As someone caring for a family member, the financial stress of waiting for a refund can be overwhelming. Based on what others have shared here, it sounds like you're looking at 6-10 weeks from delivery to seeing anything on your transcripts. The certified mail was definitely the right move - at least you have proof of delivery. In the meantime, try to check your account transcript (not return transcript) as that updates first. If you're in a real financial bind after 8 weeks, consider reaching out to the Taxpayer Advocate Service - they sometimes help with hardship cases involving caregivers. Hang in there! šŸ’™

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Cynthia Love

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Make sure you also consider other tax benefits when planning this! My ex and I alternated claiming our daughter during college, but we didn't realize it would affect things like: 1. Filing status (head of household vs. single) 2. Earned Income Credit 3. Child Tax Credit (until age 17) 4. Higher education credits (American Opportunity Credit is worth up to $2,500) The parent NOT claiming the child in a given year should adjust their W-4 withholding at work to account for the change in tax situation that year. Also, I think one of you might be misunderstanding the savings bond education exclusion. You can only exclude the interest if the bonds are in YOUR name (not the child's) and you use them for qualified education expenses. But you also need to meet income limits, which phased out at like $98k-$128k for single filers last time I checked.

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Good points! Another thing to consider is that if one parent remarries, their household income might put them above the threshold for some education benefits, making it more beneficial for the single parent to claim the student. Also, don't forget that the American Opportunity Credit can only be claimed for 4 years, while the Lifetime Learning Credit can be used for graduate school too. So you might want to map out your strategy for all the potential years of education.

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This is such great advice from everyone! I'm going through a similar situation with my ex, and reading through all these responses has been incredibly helpful. One thing I'd add is to make sure you coordinate the timing of when you complete Form 8332 each year. We learned the hard way that if the custodial parent doesn't get the form to the non-custodial parent early enough in the tax year, it can create complications when filing. Also, I'd strongly recommend sitting down together (or communicating through email if that works better) to map out a 4-year plan before your son starts college. Figure out which parent will claim him each year, and factor in things like: - Who will be using 529 funds or savings bonds in which years - Any expected changes in income that might affect education credit eligibility - Whether either parent might remarry (affecting household income thresholds) We created a simple spreadsheet showing the projected tax benefits for each scenario over all four years, and it made the decision much clearer. Having it all planned out in advance has eliminated any confusion or arguments during tax season. One last tip - keep copies of all Form 8332s and any written agreements you make. The IRS can ask for documentation if they ever question who has the right to claim the dependent in a given year.

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Aiden Chen

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This is excellent advice about planning ahead! I'm new to this situation (just getting divorced and my daughter will be starting college in two years), so I really appreciate seeing how other families have handled this. The spreadsheet idea is brilliant - I'm definitely going to suggest that to my ex when we have our discussion about this. One question though: when you say "any expected changes in income," should we also consider things like potential job changes or retirement? My ex is planning to retire in about 3 years, which would significantly drop her income and might change which education credits would be most beneficial for each of us. Also, does anyone know if there are any restrictions on how many years in advance you can complete Form 8332? Like, could we potentially do all four forms now to avoid any future disagreements, or does it need to be done year by year?

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