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Ask the community...

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ThunderBolt7

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I just went through this exact same situation a few months ago! The deposit will show up as "IRS TREAS 310" followed by something like "TAX REF" - it's pretty unmistakable when you see it. Since you filed 2 weeks ago via e-file with direct deposit, you're definitely in the window where it could hit any day now. One thing that helped ease my anxiety was setting up account alerts on my banking app for any deposits over $1000 (or whatever threshold works for you). That way you'll get notified immediately when it hits instead of constantly refreshing your account. The IRS typically deposits early in the morning, so I'd check first thing when you wake up rather than throughout the day. With your $1,780 refund including education credits, it should come through as one complete deposit. Hang in there - the waiting is definitely the hardest part!

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This is such great advice about setting up account alerts! I never thought of doing that but it makes so much sense - would definitely save me from checking my account 20 times a day. The early morning deposit timing is good to know too. I've been checking randomly throughout the day thinking it could come at any time. Thanks for sharing your experience with the process, it really helps to hear from someone who just went through the same thing recently!

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Emily Sanjay

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Just to add another data point - I received my federal refund last month and it showed up exactly as others described: "IRS TREAS 310 TAX REF" in my transaction history. What surprised me was the timing though - it actually hit my account on a Wednesday around 3 AM, so definitely check early in the morning like others suggested! One thing I'd recommend is taking a screenshot of your bank routing and account numbers from your return before it gets processed, just so you have them handy if you need to verify with your bank later. I had a small panic when mine was a day later than expected, but my bank confirmed the routing info was correct and it just took an extra day to process. Since you're expecting $1,780, that's a nice chunk of change! The education credits are great - I claimed the American Opportunity Tax Credit last year and it made a huge difference in my refund amount. You should be seeing that deposit any day now given your timeline. Good luck!

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I'm experiencing the exact same issue! Been trying since yesterday afternoon and keep getting error messages or the system just freezes during login. Really frustrating since I had my whole weekend planned around getting this done. What's particularly annoying is that this seems to happen every year during peak filing season. You'd think the IRS would have learned by now to scale up their server capacity during March and April when everyone is scrambling to file. I've tried all the usual troubleshooting - different browsers, clearing cache, different devices - nothing works. At this point I'm pretty convinced it's on their end, not ours. Thanks for posting this because at least now I know I'm not going crazy! Going to try the suggestion about accessing during off-peak hours, maybe very early tomorrow morning. If that doesn't work, I might have to bite the bullet and use a paid service this year, which is really annoying since FFFF has worked fine for me in previous years.

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I'm dealing with the exact same problem! Started trying Friday evening and still can't get through. It's really frustrating because like you, I specifically set aside this weekend to tackle my taxes. @3d6f5d474018 You're absolutely right about this happening every year - you'd think they'd have figured out the capacity issues by now! I've been using FFFF for the past 3 years without major problems, but this year seems particularly bad. I'm going to try the early morning approach tomorrow too. If that doesn't work, I might check out some of the alternatives people mentioned in this thread, though I really prefer the FFFF interface since I'm comfortable navigating the actual tax forms myself. Has anyone noticed if there's a pattern to when it works vs when it doesn't? Like are weekday mornings better than weekends? Trying to figure out the best time to attempt this again.

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NebulaNinja

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I'm having the exact same problem! Been trying to access Free File Fillable Forms since yesterday and getting nothing but error messages and loading screen freezes. Really glad I found this thread because I was starting to think it was just my setup. Like many of you, I specifically planned this weekend to get my taxes done, and this outage is really throwing a wrench in my plans. I've tried all the usual fixes - different browsers, clearing cache, even tried from my phone's hotspot thinking it might be my home internet. Nothing works. Based on what everyone's sharing here, it sounds like this is definitely a system-wide issue on the IRS end. The fact that some people are occasionally getting through but most aren't suggests their servers are probably overwhelmed or they're having intermittent technical problems. I think I'm going to try the suggestion about accessing during very early morning hours when traffic is lighter. If that doesn't work by Monday, I might have to consider one of the paid alternatives people mentioned, though I really hate having to pay for tax software when the free government option should be working. Thanks everyone for sharing your experiences - at least we know we're not alone in this!

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I'm experiencing the exact same frustrating situation! Been locked out of FFFF since Friday evening and it's really messing up my carefully planned tax weekend. @dcac7ecca8da You're spot on about trying early morning hours - I've found that government systems like this often work better between 6-8 AM when most people aren't online yet. Also, if you haven't tried it already, sometimes clearing not just your browser cache but also cookies specifically for the IRS site can help with login issues. One thing I learned from a similar outage last year is that the IRS sometimes rolls out fixes gradually across different regions, which might explain why some people are getting through while others aren't. It's incredibly frustrating that this happens every single filing season though - you'd think they'd invest in better infrastructure by now! I'm planning to set an alarm for 6 AM tomorrow to try again before the weekend crowds wake up. If that doesn't work, I might have to swallow my pride and use a paid service this year, though it really burns me to pay for something when the free government option should be functioning properly.

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Marilyn Dixon

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Dealing with SBBT is like trying to open a jar with wet hands - unnecessarily difficult! I was so surprised by how complicated it got last year. I thought getting my refund would be straightforward, but it was like navigating a maze blindfolded. I finally reached them after multiple attempts and discovered my refund had been sitting in their system for days! They just hadn't updated their website. Definitely call them - their phone system is like having a fast pass at an amusement park compared to their website.

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Diego Chavez

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As someone who went through this exact situation last year, I can confirm that calling SBBT directly is definitely your best bet. The 1-800-901-6663 number that Muhammad provided is correct. A few additional tips from my experience: - Call between 8-9 AM ET for shortest wait times - Have your exact filing date and refund amount ready - Ask specifically about "processing status" not just "refund status" - they're different in their system - If they say it's "under review," ask for an estimated completion timeframe The website lag is real - mine showed "processing" for 6 days after my refund had already been approved and sent to my bank. The phone reps can see real-time status updates that don't appear on the web portal for days. Don't waste time refreshing that website every hour like I did! One thing to keep in mind: SBBT can only tell you about their part of the process. If there's an issue on the IRS side, you'll need to contact them separately.

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Just went through this with my tax guy and apparently it's super common for Box 7 to be unchecked, especially with loans that have been sold between servicers. My tax preparer said as long as you know it's your primary residence, you just check that box on Schedule A when entering your mortgage interest deduction and keep moving. The only time to worry is if you're trying to deduct interest on a property that isn't your primary or secondary residence, or if you're deducting interest on more than two properties. Then you might run into limitations or need to provide additional documentation.

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I use TurboTax and don't think I've ever seen a specific question about box 7 when entering my mortgage interest. Does the software handle this automatically or do I need to look for a special input field?

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Luca Ricci

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Most major tax software like TurboTax, H&R Block, and TaxAct handle the Box 7 issue automatically when you input your mortgage interest information. You typically just enter the amount from Box 1 of your 1098, and the software assumes it's for a qualified residence unless you specify otherwise. If you're using TurboTax, it will ask you questions about the property (like "Is this your main home?") rather than specifically asking about Box 7. As long as you answer that it's your primary residence, the software will properly categorize the deduction regardless of what's checked on the form. The Box 7 checkbox is really more for the IRS's information processing than for your tax preparation. Your software cares about the actual facts of your situation, not what boxes the lender checked or didn't check on the form.

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Diego Chavez

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This is really reassuring! I've been using TurboTax for years but never paid attention to how it handles these mortgage form discrepancies. It makes sense that the software focuses on the actual situation rather than what's marked on the 1098. I was worried I'd have to manually override something or provide extra documentation, but sounds like the standard interview questions cover it. Thanks for clarifying how the major tax programs handle this - saves me from overthinking it when I sit down to file next week!

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Margot Quinn

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Quick question - I have a settlement coming up for a car accident. I'm getting about $31k for my injuries and the insurance is paying my lawyer directly (about $12k). My lawyer said I won't owe taxes, but the insurance company mentioned something about sending a 1099. Should I be worried?

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Evelyn Kim

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You probably won't need to worry. Personal injury settlements for physical injuries are non-taxable. Sometimes insurance companies issue 1099s erroneously in these situations. If you get one, your tax preparer can help you explain on your return why that amount isn't taxable income. Just make sure to keep all your settlement documents showing it was for physical injuries.

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Sergio Neal

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Based on what you've described, you're in a good position tax-wise. Since your settlement is specifically for physical injuries and the attorney fees are being paid separately and directly to your lawyer (not through you), you likely won't owe taxes on either portion. The key factors working in your favor are: 1) Physical injury settlements are generally tax-free under IRC Section 104(a)(2), and 2) Attorney fees paid directly by the defendant to your attorney aren't considered income to you. However, I'd recommend keeping detailed records of everything - the settlement agreement showing the separate payment structure, any documentation showing the attorney fees went directly to your lawyer's firm, and confirmation that this was purely for physical injuries with no punitive damages or other taxable components. If you want absolute certainty, consider having a tax professional review your specific settlement documents before filing. Every case has unique details that could affect the tax treatment.

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Omar Zaki

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This is really helpful! I'm new to dealing with settlement taxes and was getting overwhelmed by all the different rules. One question - if my settlement agreement mentions "general damages" instead of specifically saying "physical injuries," does that change the tax treatment? The accident definitely caused physical injuries but the legal language is a bit vague.

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