Confused about DEO eligibility denial letter despite being under earnings limit - help needed

Those DEO letters can be super confusing! Based on what you're describing, it sounds like they might be looking at your 'base period' earnings, not your total annual income. The base period is the first 4 of the last 5 completed calendar quarters before you filed your claim. You need to have earned at least $3,600 in total during your base period AND have earned wages in at least 2 quarters of your base period. So if you had a gap in employment or worked inconsistently, that might be the issue rather than earning too much. I would recommend calling DEO to clarify exactly what the issue is - though good luck getting through!

prbly just a mix up in there system. they sent me 3 difrent letters in the same week once sayin completly difrent things. just keep claiming ur weeks and see if the $$ keeps coming

This exact thing happened to me last month. The issue wasn't my total earnings being too high - it was that they couldn't verify some of my earnings because my previous employer reported my wages incorrectly to the state. The key is to request a formal "wage investigation" with DEO. You'll need to upload your W-2 and any pay stubs through CONNECT under the "Determination, Pending Issue and Decision Summary" section. Look for the section that says "Request Wage Review" or something similar. In my case, I had to wait about 3 weeks after submitting those documents, but they eventually corrected my monetary determination and I started receiving benefits again. Just make sure you KEEP CLAIMING WEEKS while this is getting sorted out! Calling them directly would be the fastest way to get clarification, but we all know how impossible that is with DEO these days.

I went through something similar about 6 weeks ago. After dozens of failed call attempts to DEO, I found a service called Claimyr (claimyr.com) that got me through to a live DEO agent in about 25 minutes. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj When I finally spoke with an agent, they explained my issue was actually related to how my self-employment income was being calculated in my base period. The agent was able to fix it right on the spot and my payments started 2 days later. Definitely worth trying since this seems like a situation where you need to speak directly with someone who can look at your account.

the DEO is such GARBAGE!!!1!! they denied me 3 TIMES before i finally got my benefits. they r just trying to deny everyone they can get away with. dont give up keep fighting them!!! the whole system is designed to make u give up!!

What type of work did you do at your marketing agency? I'm asking because if you had any 1099 income or worked as an independent contractor during part of your base period, Florida has different rules for calculating eligibility. Also, were you full-time the entire time you worked there? Sometimes reduced hours can affect your eligibility calculation.

Based on your follow-up comments, I think I see the issue now. Florida DEO often has trouble properly calculating eligibility when you have a mix of W-2 and 1099 income in your base period. The system sometimes flags these accounts for manual review, which is probably why you got that letter. Here's what I recommend: 1. Log into CONNECT and look under the "Determination, Pending Issue and Decision Summary" section to see if there's more specific information about the issue 2. Upload documentation of ALL your income during the base period (both W-2 and 1099) 3. Request a wage investigation/review as mentioned above 4. Keep claiming weeks as normal while this gets resolved 5. If you can't get through on the phone, try sending a message through the CONNECT portal explaining the situation This is definitely fixable - it just might take some time for DEO to sort it out. The good news is that if they determine you ARE eligible, they'll pay you retroactively for any weeks you claimed during this waiting period.

mine got fixed when i went to my local careersource office in person they have ppl there who can call DEO direct