When was unemployment the highest? Trying to understand California EDD history
So I've been going through a rough stretch since getting laid off from my warehouse job in September and while I'm waiting for my California EDD claim to process I started wondering about the bigger picture. Like when was unemployment the highest historically in California? I ask because my uncle keeps telling me 'it was way worse back in my day' and I'm trying to figure out if he's right or if what we're seeing now even compares. I know EDD has been slammed with calls forever and my claim has been sitting pending for going on two weeks now with no explanation in my Claim History. Just curious if anyone knows the history AND if anyone has tips for actually getting through to EDD because I cannot get a live person on that 1-800-300-5616 number no matter what I do.
86 comments

Zainab Omar
Unemployment in California hit its absolute peak during the early months of 2020 when the rate shot up to around 16 percent in a matter of weeks — that's the highest on record going back decades. Before that, the previous peak was during the Great Recession around 2010 when the state hit about 12 percent. So your uncle is probably thinking of the early 1980s recession or maybe the early 90s, which were both brutal too but didn't reach those more recent numbers. For your actual claim — that two-week pending status is pretty normal for a new application since EDD typically takes about three weeks to process a new claim and get the first payment out. Keep checking your Claim History in UI Online and make sure your ID.me verification went through. Those are the two most common reasons weeks sit pending without explanation.
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QuantumQuasar
AuthorThe ID.me thing is interesting — I did complete that when I applied but I'm not 100% sure it fully went through. Is there a way to check if EDD actually received it?
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Zainab Omar
No confirmation screen in UI Online unfortunately. If it didn't fully verify you'd usually get a DE 1326C in the mail asking you to verify identity. If that letter hasn't showed up and you completed ID.me, you're probably fine — but if you haven't gotten any mail from EDD at all yet, it may just be processing time.
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Connor Gallagher
the 2020 spike was absolutely insane, I remember reading EDD had like 10 million claims in a matter of months. Put everything on its knees.
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Yara Sayegh
Freight terminal supervisor here, lost my job back in spring and ended up talking to an EDD agent about some weeks that were stuck pending. Couldn't get through on the phone for days — kept hitting the same 'high call volume' message. Eventually used Claimyr (claimyr.com) and got a live EDD agent on the line within that same session. The agent pulled up my claim and told me two of my weeks were pending because my ID.me verification had a flag on it that needed manual review — something I never would have known just from staring at UI Online. Here's their video on reaching a live person at EDD if you want to see what it looks like before trying: https://youtu.be/JmuwXR7HA10. The agent told me to expect the DE 1326C in the mail, which showed up three days later.
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QuantumQuasar
AuthorWait so the ID.me flag wouldn't necessarily show up anywhere in my UI Online account? That's exactly the kind of thing I'd never know sitting here refreshing the page.
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Yara Sayegh
Exactly — UI Online just says Pending with nothing else. The agent was the one who saw the flag on the backend. Once I handled the DE 1326C my weeks cleared pretty fast.
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Keisha Johnson
Two of my pending weeks were also an ID issue and I had no clue. Good to know the agent can actually see what's holding it up.
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Paolo Longo
I've been going through the same loop of calling and getting cut off. Might try that route for my own claim, I need to ask about a phone interview date.
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CosmicCowboy
Historically speaking, California's unemployment rate going back to the 1930s Great Depression was catastrophically high — estimates for California specifically ran somewhere between 25 and 30 percent at the worst point, though record-keeping wasn't what it is now. The modern era's worst was definitely 2020. What's interesting is that after each of those peaks, there were long legislative fights over how generous benefits should be and how long they'd last. California has generally been on the more generous end compared to other states, with the weekly amount running up to $450 depending on your earnings. That cap hasn't changed in a while actually which is a whole other conversation about whether benefits keep up with the cost of living here.
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QuantumQuasar
AuthorSo the $450 max has been the ceiling for a while? That seems low given California rents.
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CosmicCowboy
Yeah, the weekly cap is $450 and it's been that way for a few years. Your actual amount depends on your highest-earning quarter in the base period — EDD runs the calculation and puts the number on your Notice of Unemployment Insurance Award, the DE 429Z, once your claim processes. The EDD Benefit Calculator on their site can give you an estimate before the award letter arrives.
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Amina Diallo
450 a week in the Bay Area is basically nothing lol. I got $388 and it covered maybe half my rent. The system is so outdated.
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Oliver Schulz
agreed the cap is wild, hasn't kept pace with anything
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Natasha Orlova
I want to flag something from the first comment because it matters — UI Online does not give you a way to confirm your ID.me status from inside the account. The only sign that something went wrong is usually the DE 1326C arriving in the mail. So while you're waiting, make sure you're checking your physical mailbox too, not just UI Online. EDD mails stuff first class and sometimes it takes a week or more to arrive even after they send it.
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QuantumQuasar
AuthorPhysical mailbox — I honestly haven't been checking it as religiously as my email. Good call.
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Natasha Orlova
EDD does not send emails about your claim status or missing documents, so the mailbox is really the only way to catch those notices. UI Online shows some things but not everything.
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Javier Cruz
I missed a DE 1326C because I wasn't checking mail and it caused a huge delay. Don't make my mistake.
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Emma Wilson
My dad keeps saying the 1982 recession was worse than anything he'd seen and he might actually be right for California specifically — the state's unemployment rate hit around 11 percent in late 1982 and early 1983, which was brutal at the time. But 2020 blew past everything. What people forget is that the speed of the 2020 spike was unlike anything before it — went from under 4 percent to over 16 percent in literally two months. EDD was not built for that and it still hasn't fully recovered in terms of processing speed and phone access.
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Malik Thomas
The speed of the 2020 jump is what gets me. Normal recessions build slowly, that one was like a cliff edge.
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Emma Wilson
Right, most recessions show unemployment creeping up over 12-18 months. 2020 was two months. The EDD phone lines were essentially useless for about a year.
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QuantumQuasar
AuthorMakes sense why the system still feels creaky even now. I keep hitting walls just trying to check on a two-week pending claim.
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NeonNebula
For getting through on that phone number — 1-800-300-5616 — the trick that worked for me was calling right at 8am when they open on a Tuesday or Wednesday. Mondays are almost always worse because of weekend backlog. But even then it's not guaranteed. If your weeks are stuck pending and you have no idea why, calling in is really the only way to find out what's on the back end of your claim, since UI Online doesn't show you the full picture.
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Amina Diallo
Tuesday 8am is real, that worked for me once out of maybe fifteen tries
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NeonNebula
Consistency is key — I called at exactly 8:00:00 basically. Even thirty seconds late and the queue fills up.
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QuantumQuasar
AuthorI've been trying random times during the day which is probably why I keep getting the high call volume message. I'll try the Tuesday morning thing.
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Connor Gallagher
Wednesday mornings have also been decent for me, skip Monday for sure
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Keisha Johnson
The Great Recession comparison is worth looking at more closely because a lot of people think 2008-2010 was the modern worst but that's not quite right for California. The state's rate peaked around 12.4 percent in early 2010, which was really painful — but 2020 hit 16.4 percent and that was considered a floor estimate because so many people had filed claims that hadn't been counted yet. The actual impact was probably higher. The difference was also in who got hit: 2010 was mostly construction, finance and manufacturing. 2020 hit service workers, restaurant workers, retail — people who had much lower savings to begin with.
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CosmicCowboy
The who-got-hit difference is really important. Lower-wage workers have almost no cushion so the 2020 crisis felt more acute even if the duration ended up being shorter.
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Keisha Johnson
Exactly. And a lot of those workers were also navigating EDD for the first time, which made the phone and online system even more overwhelmed.
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Oliver Schulz
the retail and restaurant collapse hit so fast there was no warning at all
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Isabella Costa
I've been on my claim for about six weeks and I still have three weeks showing pending. I've tried calling probably twenty times and can't get through. Someone in another thread mentioned Claimyr and I ended up talking to an EDD agent about those pending weeks — she told me my CalJOBS registration was showing as incomplete on EDD's end even though I'd done it. Apparently the resume wasn't posted as required, which is what was holding things up. I didn't know that was even possible to check without getting an agent.
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QuantumQuasar
AuthorCalJOBS is a whole separate thing I need to make sure I completed. How do you post the resume in there? I registered but I'm not sure I actually posted one.
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Isabella Costa
You log into CalJOBS at caljobs.ca.gov, go into your account and there's a resume builder section — you have to actually publish it, just creating it isn't enough. EDD can see whether it's published or not.
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Natasha Orlova
This is a common one. People register and think they're done but posting the resume is a separate required step, and you usually need to do both within 21 days of the date on your DE 8405 notice.
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Amina Diallo
The worst thing about the EDD phone system isn't even the wait times, it's that you spend 45 minutes on hold and then get disconnected right before you reach someone. I've had that happen four times on the same claim. At that point you feel like you're in some kind of unemployment Groundhog Day. My claim has been in adjudication for three weeks over a question about my last day of work and I cannot get anyone to tell me where it stands.
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Emma Wilson
Adjudication over last day of work usually means EDD got different info from you and your employer and needs to sort it out. That does often require talking to someone because the online account doesn't show those details.
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Amina Diallo
Yeah I figured as much. The employer gave a different separation date than I did, I think. Getting anyone to explain what's happening has been impossible.
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Malik Thomas
getting disconnected after a long hold is genuinely demoralizing, happened to me three times in one week
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NeonNebula
For the adjudication — EDD should have scheduled a phone interview if there's a conflict with your employer. Check UI Online's homepage and your mailbox for the DE 4800 notice, it'll have the interview date and time on it.
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Javier Cruz
Something worth knowing for your claim specifically — if EDD hasn't mailed you the DE 429Z yet, that's the Notice of Unemployment Insurance Award and it shows your weekly benefit amount and the total your claim can pay. It usually comes about two weeks after you apply. If you've gotten that letter already, your claim is processing and the pending weeks should clear once any eligibility questions are resolved. If you haven't gotten it, that may be one more thing to look for in the mail.
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QuantumQuasar
AuthorI got something in the mail but I think it might be that letter actually — it had numbers on it and something about award. I didn't realize what it was at first.
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Javier Cruz
That's the DE 429Z. The weekly benefit amount on there is what EDD calculated from your earnings. If anything looks wrong compared to what you actually made, you can appeal it in writing within 30 days of the mailing date.
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CosmicCowboy
A lot of people overlook that the DE 429Z can be appealed if the wage calculation is off. The base period pulls from the first four of the last five completed quarters, so a recent raise might not fully show up and that's normal, not an error.
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Malik Thomas
I work at a staffing agency now but was on EDD two years ago and the history angle in this thread is genuinely interesting to me. The Depression-era numbers are hard to even conceptualize — 25 to 30 percent unemployment basically meant one in four people you knew had no job. And there was no EDD, no UI system — California's first unemployment insurance law came in around 1935. So if someone is frustrated with how EDD works now, the alternative was nothing.
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Emma Wilson
The 1935 Social Security Act connection is real — California was actually one of the states that moved quickly to set up its own UI system right after federal law made it possible.
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Malik Thomas
Right, and the structure has been patched and updated since then but the bones of how it works — base period wages, weekly benefit amount, employer-funded — are basically the same framework from the 1930s.
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Connor Gallagher
Nobody on this thread mentioned that you need to keep certifying even while your weeks are showing pending. I see a lot of people stop certifying because they think there's no point while things are stuck, but EDD can only pay weeks that have been certified. If you eventually get approved and you stopped certifying, you lose those weeks.
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QuantumQuasar
AuthorOh I did not know that — I was actually thinking about pausing certifications until things cleared up. Glad I didn't.
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Connor Gallagher
Keep certifying every two weeks regardless. If the hold gets resolved EDD goes back and pays the certified weeks. Uncertified weeks are gone.
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Amina Diallo
This should be the first thing EDD tells you when you apply, seriously. I didn't know it either the first time.
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Natasha Orlova
And if you have an appeal going at some point, same rule applies — certify through the whole appeal period so there's something to pay if you win.
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Paolo Longo
My claim went into adjudication after I was laid off because my employer initially told EDD I had quit, which was completely false. That adjudication took five weeks to resolve because EDD had to do a phone interview with both me and my former employer. The whole time, nothing in UI Online told me what was happening — just weeks sitting pending. I eventually called and got through on a Wednesday morning and the agent confirmed the interview was scheduled, gave me the date, and told me to watch for the DE 4800 notice.
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Amina Diallo
The employer saying you quit when you were laid off is infuriating. That's such a common tactic too.
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Paolo Longo
EDD said the employer bears the burden of proving misconduct if they claim a firing, but a quit requires me to show good cause. Since I was actually laid off neither of those applied — EDD just had to verify the facts.
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Emma Wilson
Actually to be a bit more precise on that — EDD's rule is that if you quit, you have to show you had a good reason, and if you were fired, the employer has to prove there was misconduct. A layoff is different from both and you're right that it shouldn't trigger either of those burdens.
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Paolo Longo
Right, that's a better way to put it. In my case once EDD talked to both sides and confirmed the layoff it resolved pretty quickly.
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Oliver Schulz
The 2020 spike came up a few times but I want to add some context — by late 2021 California's unemployment rate had fallen back below 7 percent and by 2023 it was hovering around 4 to 5 percent. So the recovery happened but it took about two years and left a lot of people with complex claim issues that are still being sorted out. That's part of why EDD is still dealing with high call volume even now in late 2026 — the backlog from that era never fully cleared.
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CosmicCowboy
The backlog effect is real. EDD hired a lot of temporary staff during the peak years and as those contractors left, some of the institutional knowledge went with them.
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Oliver Schulz
And a lot of people who filed claims during 2020 and 2021 are still dealing with overpayment notices, identity issues, or adjudications that were never fully resolved at the time.
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Ravi Malhotra
DE 4800 is the notice to watch for if EDD schedules a phone interview — a lot of people in this thread have mentioned adjudication or eligibility questions without knowing that's the form. The interview date and time are on that notice and also on the UI Online homepage when you're logged in. If you miss the interview time, phone EDD that same day because otherwise they may decide your case with only the information they already have, which can mean delayed or denied payments.
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QuantumQuasar
AuthorI actually don't have any adjudication issue that I know of — just a standard layoff. But I'll keep that DE 4800 information in my back pocket.
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Ravi Malhotra
Even a standard layoff can sometimes trigger a quick interview if EDD has questions about your earnings or the separation. It's not a bad sign if it happens, just means EDD needs to confirm some details before releasing payment.
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Connor Gallagher
I missed my interview time once and had to phone EDD the same day to explain. They were able to reschedule but only to an open time slot they had, so it delayed things by a couple weeks.
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Freya Christensen
Rents in California being what they are versus the $450 weekly maximum — that gap has been a topic in state legislature for years. Some bills have tried to index the weekly cap to wages or inflation but none have made it through fully. What California does have going for it is a more accessible eligibility threshold compared to some other states — the base period wage requirement is relatively low, so more people qualify.
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CosmicCowboy
The threshold is about $1,300 in one quarter of your base period, or $900 in your highest quarter with total base period wages at least 1.25 times that. EDD runs those numbers automatically, so most people who worked a full quarter will have a valid claim.
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Freya Christensen
Right, and if the standard base period doesn't work because of recent job changes, EDD can look at the alternate base period — the most recent four quarters — but only if the standard one doesn't produce a valid claim on its own.
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Amina Diallo
I didn't know there was an alternate base period option. I had a weird year with two different jobs and was worried my wages wouldn't qualify.
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Omar Farouk
Retail job, laid off in August, claim stuck pending for four weeks. Used Claimyr to get to an EDD agent last week — the agent told me my wages from one employer hadn't been posted by that employer yet, so the system was holding my award calculation. She said to expect the DE 429Z once the wages hit, probably within another week or two. That explained why everything was frozen.
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QuantumQuasar
AuthorEmployer wages not being posted sounds like something that would be totally invisible from my end. I had no idea that could cause a pending situation.
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Omar Farouk
The agent said it happens more than people realize — employers have a window to report wages and some take longer than others. EDD can't finalize your weekly benefit amount until they have those numbers.
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Ravi Malhotra
If the wages don't show up and you think your employer should have reported them, that's exactly the kind of thing worth getting an agent on the line for.
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Chloe Davis
For what it's worth on the history side — the early 1990s recession hit California particularly hard because the defense industry contracted sharply after the Cold War ended. Southern California lost hundreds of thousands of aerospace and defense jobs between 1990 and 1994. The state's unemployment rate hit about 10 percent during that period. It was regional but devastating for certain communities. That era is probably what a lot of older Californians remember as 'the bad times' before 2008 came along.
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Malik Thomas
The aerospace collapse in SoCal in the early 90s was really its own category of economic disruption. Whole neighborhoods in Long Beach and Palmdale built around those jobs just went sideways.
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Chloe Davis
And unlike a retail or restaurant closure where workers might find similar work nearby, losing an aerospace engineering or manufacturing job meant either retraining or relocating, which isn't easy.
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Emma Wilson
The early 90s defense contraction is a good example of a structural unemployment shift rather than a cyclical one — the jobs didn't come back when the economy recovered, they were just gone.
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AstroAlpha
All of this history is interesting but I want to circle back to the actual practical question here because I'm in a similar boat — laid off two months ago, claim partially processed, two weeks still pending, cannot get through on the phone. Someone mentioned Claimyr earlier in this thread and I actually gave it a shot for my own situation. The agent I ended up speaking to told me one of my pending weeks was flagged because I'd certified but reported wages for that week, and EDD needed to verify the amount before releasing it. She walked me through what the reduction would be and confirmed the other weeks should clear on their own.
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QuantumQuasar
AuthorReported wages affecting a week makes sense — I was actually debating whether to report some temp work I did for one week. Sounds like I definitely should.
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AstroAlpha
Always report it. EDD has a formula where the first $25 or 25 percent of what you earned that week — whichever is bigger — doesn't count against you, and the rest gets subtracted from your weekly amount. So you still get something, just not the full benefit.
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Natasha Orlova
That's right. Full-time work in a week is different — that ends eligibility for that entire week. But part-time or temp work just reduces the payment using that formula.
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Connor Gallagher
Reporting wages honestly is also just the safer move. Underreporting can create an overpayment situation that's much more painful to deal with later.
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QuantumQuasar
Coming back to update — I finally got the DE 429Z in the mail yesterday. Weekly benefit amount came out to $312 based on my warehouse earnings, which is less than I hoped but at least now I know what I'm working with. Still have two pending weeks in Claim History. I checked my CalJOBS account and the resume was sitting in draft mode unpublished, so I published it right away. No DE 1326C has arrived so hopefully ID.me went through. Going to try the Tuesday 8am call strategy if those weeks don't clear in the next few days.
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Zainab Omar
Publishing the CalJOBS resume is probably the most important thing you've done this week. That draft status could have held up payments indefinitely. The DE 8405 notice should have a date on it — make sure you're within the 21-day window from that date.
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Javier Cruz
$312 is a real amount to work with. If it seems lower than expected compared to what you earned, double-check the base period quarters the DE 429Z references — sometimes wages from a recent quarter don't fall in the standard base period window and that's why the number is what it is.
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QuantumQuasar
AuthorThe DE 429Z does show the quarters they used. My most recent quarter isn't in there, which probably explains why the number is on the lower end. I make more now than I did 18 months ago.
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Freya Christensen
That's the base period working as designed, not an error — it pulls from the first four of the last five completed calendar quarters. A raise in your most recent job may land outside that window. The alternate base period only helps if the standard one doesn't get you to a valid claim at all, not to increase the amount once you're already eligible.
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