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Kiara Fisherman

What is an unemployment hearing with California EDD and what should I expect?

So I got a letter in the mail last week saying I have an unemployment hearing scheduled and I genuinely have no idea what this even means. I was laid off from my warehouse job back in January, filed my claim with California EDD, and everything seemed fine until I got a disqualification notice saying I supposedly quit voluntarily. That's completely wrong - I was let go because of slow business, not because I quit. I submitted an appeal because I wasn't going to just let them take my benefits away, and now I got this hearing notice. But like... what IS an unemployment hearing exactly? Is it like actual court? Do I need a lawyer? Will my old employer be there? I'm freaking out a little because I've never dealt with anything like this before and the letter doesn't really explain anything clearly. The hearing is in about 3 weeks and I don't even know how to prepare. Has anyone been through one of these?

An unemployment hearing with California EDD is basically an appeal hearing conducted by the California Unemployment Insurance Appeals Board (CUIAB). It's NOT like criminal court - don't panic. Here's the basic breakdown: An administrative law judge (ALJ) runs the hearing. Both you and your former employer can present your sides of the story. The ALJ will review all the evidence and then issue a written decision, usually within a few weeks after the hearing. Since your employer is claiming you quit voluntarily and you're saying you were laid off, this is actually one of the most common hearing scenarios. The burden of proof typically falls on whoever initiated the separation - so if they're saying you quit, THEY generally need to prove it. Keep documentation of anything that shows you were laid off: termination letters, emails, texts, anything from your employer about reduced hours or business slowdowns before you left. You don't need a lawyer but you absolutely can have one. Many people represent themselves successfully at these hearings.

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Wait so my employer will actually be AT the hearing? Like in the same room as me? That makes me really nervous honestly.

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Most hearings are now conducted by phone or video conference, so you likely won't be in the same physical space. The ALJ will control the proceeding and give each side time to speak. Your employer may or may not even show up - sometimes companies don't bother sending anyone for smaller claims, which can actually work in your favor.

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this is really good info, I had no idea employers could even contest the claim like that

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been through two of these so let me tell you what actually happens step by step. you get a notice with a date and time. the hearing is usually over the phone now (mine were both phone hearings). the judge calls everyone on a conference line, swears you in, and then basically asks both sides to explain what happened. your employer goes first usually if they're the appealing party, then you get to respond and present your side. the whole thing took maybe 45 minutes for my first one. way less scary than I thought it would be going in. just make sure you have all your documents ready - any emails, pay stubs, termination paperwork, whatever you have that supports your case that you were actually laid off.

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45 minutes?? I thought it would be like an all day thing. That's actually really reassuring. Did you win yours?

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first one yes, second one no lol. the first one I had good documentation. the second one I kinda went in unprepared and it showed. DOCUMENT EVERYTHING is seriously the lesson I took away

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same experience here, phone hearings are way less intimidating than they sound

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One thing nobody tells you before an unemployment hearing - you can request a postponement if you need more time to prepare. You just need to contact CUIAB before the hearing date and give a reason. I did this because I needed time to gather more evidence and they gave me an extra 3 weeks. Also something important: if you need to speak with a California EDD rep before your hearing to clarify details about your claim or get specific information about what's in your file, actually getting through to someone by phone is a nightmare. I spent weeks trying to reach anyone. A friend told me about a service called Claimyr (claimyr.com) that basically gets you through to a live EDD agent without the endless hold times. There's a demo video at https://youtu.be/JmuwXR7HA10 showing how it works. I used it to finally get clarity on exactly what was in my claim file before my hearing, which helped me prepare way better.

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I didn't know you could postpone! That's actually huge. And yeah I've been trying to call EDD for a week and can't get anyone. Going to check out that Claimyr thing.

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does claimyr actually work? seems too good to be true when edd phones are basically impossible

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It worked for me - I was skeptical too but I got connected to an actual agent within a reasonable time. Way better than sitting on hold for 3 hours and getting disconnected.

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omg I need this. been trying to reach EDD for my own hearing stuff for 2 weeks straight

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IMPORTANT: request a copy of your claim file before the hearing!! You're entitled to see all the documents EDD and your employer submitted. This is crucial because you need to know exactly what your employer told them. Call CUIAB directly and ask for your hearing file. Sometimes employers lie or exaggerate in their statements and if you don't see it beforehand you can't prepare a rebuttal.

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How do I request the file? Is there a specific form or do I just call?

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You can call CUIAB directly - the number is on your hearing notice. Or you can send a written request to the office listed on your notice. Ask specifically for 'all documents in the appeal file' including any employer submissions. They have to provide them.

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This is really good advice. The employer's written response to EDD during the initial determination is often the key document in these cases. Seeing it lets you address their specific claims point by point.

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ok wait I'm confused about something. is an unemployment hearing the same as the appeal? like I submitted an appeal and now I got a hearing notice. are those the same thing or did I do something wrong

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No you didn't do anything wrong - the hearing IS part of the appeal process. When you file an appeal with CUIAB, they schedule a hearing as the method of resolving that appeal. So appeal = the overall process, hearing = the actual proceeding where your appeal gets decided. You're on the right track.

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ohhhh okay that makes way more sense. I thought I accidentally filed twice or something lol

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I was confused about this too, glad someone asked

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My cousin went through an unemployment hearing last year after getting disqualified for the same reason as you - employer claimed she quit when she was actually let go. She won. Here's what made the difference according to her: 1. She had a text from her supervisor saying something like 'we have to let some people go due to business' - that single text was basically the whole case 2. She spoke clearly and stuck to the facts without getting emotional 3. She let her employer's rep contradict themselves without interrupting - the judge noticed The ALJ is not out to get you. They deal with these cases all day and they're pretty good at figuring out who's telling the truth.

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This is really helpful perspective. I do actually have some texts from my manager about hours being cut. I should dig those up.

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texts are gold in these hearings, screenshots of everything

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yes screenshot and print them out, have physical copies ready even for a phone hearing because the judge may ask you to submit documents

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went through this last year. one thing I wish someone had told me: on the day of the hearing, call in a few minutes early and identify yourself to whoever answers. sometimes there's a brief pre-hearing period where you can let them know you're present. also make sure you're in a quiet place with good phone reception because if you get disconnected mid-hearing it's stressful

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Good call on the quiet space, I was going to just do it from home but my apartment is pretty loud during the day

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even sitting in your car works if your house is loud. I did mine from a parking lot lol. just needed quiet and decent signal

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lmaooo I did mine from my car too, thought I was the only one

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I want to add something that might be uncomfortable but important: employers often have HR people or even attorneys at these hearings and they've done this before. You haven't. That doesn't mean you'll lose - far from it - but go in prepared. Write out a clear timeline of events. Practice saying what happened out loud so you don't ramble when you're nervous. The ALJ will ask you direct questions and you want to give direct answers. Also continue filing your weekly certifications with EDD throughout the appeal/hearing process. A lot of people don't realize this but if you win the appeal you can only collect benefits for weeks you actually certified for. Don't stop certifying just because your claim is in dispute.

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Oh wow I didn't know that about weekly certifications. I actually stopped filing because I assumed it was pointless while everything was in dispute. Is it too late to catch up?

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You may be able to file backdated certifications - call EDD directly about this. It's urgent, don't wait. This is exactly the kind of thing you need to actually reach an agent for rather than just leaving messages.

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Yeah this is a situation where getting through to EDD by phone matters a lot. The Claimyr service I mentioned earlier (claimyr.com) would be worth using here - missing certifications during an appeal is a big deal and you want to sort it out with an actual agent ASAP.

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wait does the hearing cost money?? like do I have to pay to have the hearing or appeal

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No, the appeals hearing process through CUIAB is completely free. No filing fees, no costs to participate in the hearing itself. The only potential cost would be if you choose to hire an attorney or representative, but that's entirely optional.

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okay good because I was about to panic lol

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attorney fees are sometimes taken from back pay if you win, so some attorneys do these on contingency. worth asking around if you want representation but can't afford upfront costs

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The thing that stresses me out about unemployment hearings is how formal it feels even though people say it isn't that formal? Like you're being sworn in and there's a judge... that feels formal to me lol

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I get that. The sworn in part sounds intense but it's literally just 'do you swear to tell the truth' and you say yes. The ALJ usually introduces everyone and explains the process before diving in. Most people say the ALJ is pretty matter of fact about it.

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okay that's less scary than I was imagining

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honestly the anticipation is way worse than the actual hearing. after mine I was like... that's it? it felt so built up in my head

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UPDATE: I finally managed to get through to EDD yesterday (used that Claimyr service someone mentioned and it actually worked, got connected to an agent in under an hour after days of trying on my own) and found out some important stuff. Apparently my former employer submitted a statement saying I 'abandoned my position' which is completely false. Now I know exactly what I'm fighting against. Also confirmed I can still file backdated certifications for the weeks I missed, which is a huge relief. The agent walked me through the process. Feeling a lot more prepared now. Thank you everyone for the advice in this thread.

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Abandoned' position is actually a specific claim they have to prove -'they d need to show they attempted to contact you and you'didn t respond, or that you simply stopped showing up without notice. If you were actually laid off and told to stop coming in, their own records should contradict that claim. Document any communication where they told you your position wasending.

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Good news on the backdated certs. And now that you know their specific claim you can prepare a direct rebuttal. Write down the exact sequence of events with dates - when you were told about the layoff, your last day, any communication afterward.

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glad you got through to EDD!! and good luck with the hearing, sounds like you have a solid case

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random question but can you record the hearing yourself? like on your phone while on the call?

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The hearing is officially recorded by CUIAB - that's the official record. Whether you can record on your end depends on California two-party consent laws and CUIAB rules. I'd recommend NOT doing this without explicit permission from the ALJ at the start of the hearing. You can request a copy of the official recording afterward if needed.

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good point, didn't think about the legal side of that

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does anyone know how long it takes to get a decision after the hearing? my hearing was 2 weeks ago and I haven't heard anything

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Typically CUIAB issues a written decision within 3-6 weeks after the hearing, sometimes faster. The decision gets mailed to your address on file. Make sure your address is current with EDD. If it's been more than 6 weeks you can contact CUIAB to inquire about the status.

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okay only 2 weeks so I'll wait. fingers crossed

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the waiting is the worst part, good luck!

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I got disqualified and didn't even know I could appeal until it was too late. Is there any recourse after the appeal deadline passes??

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The standard appeal deadline is 30 days from the mailing date of the determination notice. If you missed that, you can request a late appeal but you need to show 'good cause' for the delay - things like not receiving the notice, serious illness, etc. It's harder but not impossible. File the late appeal request as soon as possible and explain your reason for the delay clearly.

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it's been like 45 days so only a little past the deadline. I never understood what the notice meant until someone explained it to me. would that count as good cause?

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Not understanding the notice might be considered for good cause depending on circumstances but it's a harder argument to make. Still worth trying - submit the late appeal and explain exactly what you described. The worst they can say is no.

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this whole thread is making me realize how complicated unemployment actually is. I always thought it was just file and get paid lol

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Right?? The system is way more complicated than most people expect going in. Disqualifications, adjudication holds, hearings, overpayments... there's a lot that can go sideways.

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kind of wish they gave you a guide when you first filed. like a 'things that could go wrong' pamphlet

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That would honestly be incredibly useful. The EDD website has some of this info but it's not exactly easy to navigate when you're stressed and just lost your job.

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for real, most people learn the hard way

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just want to say this thread has been super helpful for me too, I have a hearing coming up next month and I was completely lost before finding this. bookmarking it

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Same experience here - this thread genuinely helped me feel less panicked. Good luck with your hearing!

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thanks, good luck to you too!

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if you need to reach EDD before your hearing to get info about your file, don't wait until the last minute to try. Phone lines are brutal. The Claimyr service at claimyr.com worked for me and the OP in this thread, worth knowing about going in.

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my employer showed up to my hearing with a whole HR person AND a lawyer. felt so unfair going in alone. just wanted to warn people that companies definitely do send people sometimes especially for bigger claims

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This is real and it happens. If you're facing a company with professional representation and you have a complex or high-value claim, it may be worth consulting with an employment attorney or a union rep if you have one. Many offer free consultations. But plenty of people win against represented employers - the facts of the case matter most.

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I did win actually, even against their lawyer. The judge saw right through what they were saying. But it was stressful going in not knowing what to expect.

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that's actually really encouraging to hear honestly

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Question - what if I moved since I filed and the hearing notice went to my old address? Am I still going to get a decision mailed somewhere I don't live?

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Update your address with EDD immediately through your UI Online account or by calling. Also contact CUIAB directly about the hearing since they may have sent documents to your old address too. This is urgent - if you miss the hearing because notices went to the wrong place it can seriously complicate things.

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updating right now, thank you

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Also check if there's any way to set up mail forwarding from your old address as a backup while you get everything updated in the system

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