Trouble getting refund to go through - any tips?
Has anyone else had trouble getting a refund? I tried to get one but it's not going through. Any tips on how to make this process smoother? It's frustrating when you're expecting money back and it doesn't happen.
18 comments
Brandon Parker
Ugh, refunds are the worst! I've been there too. Have you tried calling their customer service? Sometimes talking to a real person can help speed things up.
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Chloe Zhang
Yeah, I tried calling but the wait times are insane. I was on hold for like an hour before I gave up 😫
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Adriana Cohn
Pro tip: call early in the morning right when they open. Usually less wait time then!
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Chloe Zhang
Thanks for the advice! I'll give that a shot tomorrow morning 🙏
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Jace Caspullo
I found a way to actually get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Melody Miles
Sounds too good to be true. Does it really work?
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Jace Caspullo
It does! I was skeptical at first too, but I was desperate. It saved me hours of waiting on hold.
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Nathaniel Mikhaylov
$20 seems steep just to make a phone call. Is it worth it?
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Jace Caspullo
For me it was. I value my time, and spending hours on hold was driving me crazy. This way I could do other things and just pick up when an agent was ready.
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Eva St. Cyr
Have you checked your bank account? Sometimes refunds go through but don't show up as a notification. It might already be there!
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Kristian Bishop
The refund system is broken af. I've been waiting on mine for weeks now. It's like they don't want to give our money back 🙄
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Kaitlyn Otto
Preach! 🙌 It's ridiculous how hard they make it. Like, it's OUR money!
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Axel Far
Here's what worked for me: 1. Document everything - dates, times, who you talked to 2. Be persistent - call every day if you have to 3. Ask to speak to a supervisor if the first person can't help 4. Check your spam folder for emails about the refund 5. If all else fails, consider filing a complaint with the Better Business Bureau Hope this helps! Don't give up, you'll get your money back eventually.
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Chloe Zhang
Wow, thanks for the detailed advice! I'll definitely try these steps. Fingers crossed it works 🤞
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Jasmine Hernandez
This is solid advice. I'd add: keep all your receipts and confirmation emails. They can be super helpful if there's a dispute.
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Luis Johnson
lol welcome to the refund waiting club 🎉 we have cookies and endless frustration
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Ellie Kim
Can I trade the cookies for my refund? 😂
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Luis Johnson
Sorry, best I can do is more cookies and a side of hold music 🎵🍪
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