Part-time workers qualifying for EDD benefits - need current contact number
Hi everyone, I recently had my hours cut at the restaurant where I work. I'm down to like 15-20 hours a week from full-time and struggling to pay rent. Can I apply for partial unemployment benefits while still working part-time? And does anyone have the current EDD phone number? I tried calling what I thought was their number but kept getting transferred to different departments. Any advice would be super helpful because I'm getting desperate with bills piling up!
16 comments
CosmicCowboy
Yes, you can definitely apply for partial unemployment if your hours were reduced! It's called UI (Unemployment Insurance) and you may qualify if you're earning less than your weekly benefit amount would be. The current EDD customer service number is 1-800-300-5616. They're open 8am-8pm weekdays and 8am-5pm on weekends. When you certify each week, you'll report your part-time earnings and they'll calculate a partial payment. Just be 100% accurate reporting your hours worked and wages earned.
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Oliver Becker
•Thank you so much! I had no idea I could get benefits while still working. Do you know if they'll check with my employer about my hours being cut? My manager isn't the most helpful person and I'm worried they might try to say I requested fewer hours (which isn't true).
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Natasha Orlova
i got partial unemplyment last yr when my factory cut everyones hrs. they pay the difference basicly. but that phone # never works lol good luck getting thru
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Oliver Becker
•Ugh that's what I was afraid of. I tried calling earlier today and couldn't get through at all. Did you ever manage to talk to someone?
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Javier Cruz
I was in your exact situation back in January. The key thing with partial unemployment is making sure you report your exact earnings during certification, not just your hours. EDD calculates your partial benefit using a formula where they deduct 75% of your earnings from your weekly benefit amount. For example, if your weekly benefit amount would be $450, and you earn $300 in a week, they'll deduct $225 (75% of $300) and pay you $225 for that week. Also important: when certifying, always answer "yes" to "were you available for work" even though you're already working part-time.
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Oliver Becker
•This is really helpful info, thank you! I had no idea about the 75% calculation. Do you know if tips count as part of my earnings that I need to report?
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Emma Thompson
OK but let me tell you something about that EDD phone number - it's COMPLETELY USELESS!!! I tried calling FOR WEEKS last year and never got through once. They just disconnect you after saying "we're experiencing high call volume" which is EDD-speak for "we don't want to help you." The system is BROKEN and NOBODY CARES about people who actually need help!!
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Malik Jackson
•so true lol I think they have like 2 people answering phones for the whole state
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Isabella Costa
If you're having trouble getting through on the EDD phone lines, try using Claimyr. It's a service that connects you with an EDD representative usually within 5-10 minutes instead of spending hours redialing. Saved me so much stress when I had issues with my claim last month. They have a demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. The website is claimyr.com - definitely worth checking out if you're getting nowhere with the regular number.
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Oliver Becker
•I've never heard of this before. Has anyone else used it? I'm desperate to talk to someone but also nervous about using third-party services.
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StarSurfer
Yes! I actually used Claimyr last week after 3 days of trying to get through on my own. It worked exactly as advertised and got me connected to an EDD rep in about 7 minutes. The rep was able to fix an issue with my certification that had been pending for weeks. Totally worth it when you consider the alternative is spending days trying to get through.
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Natasha Orlova
•i might try this next time cause i literally cant waste another day listening to that stupid hold music lol
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Javier Cruz
To answer your question about tips - yes, you absolutely must report ALL earnings including tips when certifying for UI benefits. EDD considers tips as income and failing to report them can result in an overpayment determination later, which you'd have to pay back. Regarding your employer, yes, EDD will verify your employment and reduction in hours with them. They'll send what's called a "Notice of Unemployment Insurance Claim Filed" to your employer. If your employer incorrectly states you requested reduced hours, you should appeal immediately and provide any evidence you have (emails, schedule changes, etc.) showing the reduction wasn't voluntary.
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Oliver Becker
•Got it, thank you! I'll start gathering some emails where I asked for more shifts as evidence just in case. Really appreciate all the detailed help.
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CosmicCowboy
One more important thing: when you first apply, you'll need to complete work search activities each week to remain eligible. For part-time workers, you still need to be looking for additional work. You can satisfy this by: 1. Applying for additional jobs or more hours at your current job 2. Registering with CalJOBS 3. Attending job fairs Make sure to keep a record of all your work search activities in case EDD requests proof later. When certifying, there will be questions specifically about your work search efforts.
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Oliver Becker
•Thanks for the reminder! I'll start keeping track of all the places I apply to. I'm definitely looking for a second part-time job anyway so that works out.
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