EDD taking entire UI payments for overpayment - will husband get anything?
I'm at my wits end trying to figure out our financial situation. My husband just got approved for a new UI claim after being laid off from his construction job last month. Problem is, he had an overpayment from his previous claim in 2023 (about $4,200 that we still owe). His first payment just came through but EDD took 100% of it and applied it to the old overpayment! We were counting on that money for rent next week. Does anyone know if they'll take ALL his future payments too until the overpayment is paid off? Is there any way to negotiate a payment plan so he can at least get some money each week? We have two kids and I'm only working part-time at the moment. Feeling desperate here.
25 comments


Megan D'Acosta
Unfortunately, EDD can and typically does recoup 100% of new benefit payments to satisfy outstanding overpayments. This is standard practice unless you've already set up a repayment plan or filed for an overpayment waiver. Did your husband already try to establish a repayment plan before this new claim started?
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Samantha Howard
•No, we honestly didn't know we needed to set up a repayment plan BEFORE his new claim was approved. We thought they'd automatically take a percentage, not everything. Is it too late to set up a plan now?
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Sarah Ali
They did the same thing to me last year! Took every penny until my $2800 overpayment was gone. Took like 6 weeks of benefits before I saw a dime. It suuuuucks.
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Samantha Howard
•6 weeks with nothing?? We can't survive that long without income. Did you try contacting them to work something out?
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Ryan Vasquez
You need to immediately file for an "Overpayment Setup" through UI Online or by calling EDD. You can request a reduced collection rate based on financial hardship - typically they'll agree to collect 25-50% instead of 100% if you can demonstrate that full collection creates significant hardship. You'll need to complete the DE 1446 form detailing your household expenses, income, and dependents. Also, depending on the reason for the overpayment, you might qualify for a waiver if it wasn't your husband's fault (no fraud involved). Did the overpayment notice specify if it was non-fraud or fraud-related?
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Samantha Howard
•Thank you so much for this detailed info! The overpayment was non-fraud - basically they miscalculated his benefit amount and paid him too much for several weeks before correcting it. I'll look for that DE 1446 form right now. Do you know how quickly they process these requests once submitted?
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Avery Saint
I had this EXACT situation happen with my wifes claim in 2024! EDD was taking everything for an old overpayment. We called for 3 days straight and couldnt get threw to anyone. Finally we used this service called Claimyr that got us connected to an actual EDD agent in about 20 minutes (claimyr.com). They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km We explained our hardship to the agent and they were able to adjust it so EDD only took 25% of each payment instead of the whole thing. Totally worth it because we were about to get evicted.
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Sarah Ali
•Is that service legit? Sounds too good to be true with all the trouble getting through to EDD.
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Taylor Chen
dont waste time with the website stuff, you NEED to talk to a real person at edd to fix this fast. their computer system automatically takes 100% until someone manually changes it
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Samantha Howard
•That's what I was afraid of. I've been trying the 800 number all morning but just keep getting the "we're experiencing high call volume" message.
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Keith Davidson
The EDD system is SO BROKEN!! They take everything from people who need it most then wonder why people hate dealing with them. This happened to my brother and he couldn't pay rent for 2 months while they took everything. They should AUTOMATICALLY set up reasonable payment plans instead of this CRUEL all-or-nothing approach. Makes me FURIOUS how they treat people who are already struggling!!
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Ezra Bates
•I know it feels unfair, but technically EDD is following their own rules. The problem is most people don't know they need to request a payment plan proactively. The system isn't designed to automatically create one.
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Ezra Bates
In my experience working with clients facing overpayments, you have two options now: 1. Request a financial hardship reduction in the collection rate (as mentioned above) 2. Request an overpayment waiver if it was administrative error For option #1, you'll need to demonstrate that basics like housing, food, and utilities can't be covered with 0% of benefits coming through. Be prepared to share bank statements, bills, and income documentation. For option #2, if the overpayment truly occurred through no fault of your husband's (like EDD's calculation error), you can request a waiver using the DE 1446W form. However, waivers typically take 60-90 days to process, so the reduction request is more immediate.
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Samantha Howard
•Thank you for explaining both options! We definitely need immediate relief, so I'll pursue the hardship reduction first. If the original error was indeed EDD's calculation mistake (which I believe it was), would you recommend we also submit the waiver form simultaneously?
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Avery Saint
I tried that Claimyr service too after seeing it mentioned here and it did work for getting through to EDD. Just wanted to confirm it's legit. The rep I spoke with reduced my collection to 35% after I explained my situation.
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Keith Davidson
•Why should people have to PAY just to talk to EDD about THEIR mistakes?? The whole system is designed to make people give up!
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Ryan Vasquez
UPDATE: Based on your responses that this was a non-fraud overpayment due to EDD's calculation error, I definitely recommend pursuing BOTH options simultaneously: 1. Request the immediate hardship reduction in collection percentage (25-50% instead of 100%) 2. File the DE 1446W waiver request For the hardship reduction, call EDD at 8am sharp when they open (best chance to get through). You'll need to speak with a tier 2 representative who has authority to adjust collection rates. For the waiver, gather any evidence showing the overpayment wasn't your husband's fault - any communications from EDD about the calculation error, original award letters showing the benefit amount they later said was incorrect, etc. Yes, pursue both simultaneously. The hardship reduction gives immediate relief while the waiver is being processed. If the waiver is approved, any money collected during this period would be refunded.
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Samantha Howard
•Thank you SO much for this detailed advice! I'm going to try calling right at 8am tomorrow. I've collected all our bills and bank statements to prove hardship. I really appreciate everyone's help - this community has been more helpful than any official EDD resource.
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Megan D'Acosta
One more thing - if you get the collection rate reduced but still can't make ends meet, check with your county's general assistance program. Many counties have emergency assistance funds for families facing temporary hardship, especially when there are children involved. The program names vary by county (General Relief, CalWORKs emergency assistance, etc.), but they may provide short-term help while you sort this out with EDD.
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Samantha Howard
•That's a great suggestion I hadn't thought of. We're in San Bernardino County - I'll check what emergency assistance might be available here as backup. Thanks!
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ShadowHunter
As someone who went through a similar situation with EDD overpayment collections, I want to emphasize that time is critical here. The sooner you get that hardship reduction in place, the better. When I called EDD, I made sure to have all my documentation ready - rent/mortgage statements, utility bills, grocery receipts, anything showing our monthly expenses with two kids. Also, don't be discouraged if the first representative you speak with says they can't help or that 100% collection is "standard policy." Ask to speak with a supervisor or tier 2 representative who has authority to make adjustments. I had to escalate my call twice before finding someone who could actually process the hardship reduction. One tip for calling: try calling exactly at 8:00 AM or right after lunch around 1:30 PM. Those seem to be the best times to get through. Good luck - you shouldn't have to choose between paying rent and EDD getting their money back!
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Lauren Wood
•This is really helpful advice about timing the calls! I'm definitely going to try calling right at 8am tomorrow with all my documentation ready. It's good to know that I might need to ask for a supervisor if the first person says they can't help - I probably would have just given up if they said it was "standard policy." Having two kids makes this so much more stressful, but your success story gives me hope that we can get this sorted out. Thank you for sharing your experience!
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CosmicCommander
I went through this exact nightmare last year and want to share what worked for me. EDD was taking 100% of my benefits for a $3,100 overpayment from 2022. After reading advice similar to what's been shared here, I called at exactly 8:00 AM and got through on my third try. The key was being persistent but polite, and having ALL my financial documents ready. I brought up my rent, utilities, groceries, and childcare costs, and explained that with zero income coming in, we couldn't even afford basic necessities. The tier 2 rep was actually understanding and reduced my collection rate to 30%. It made such a huge difference - I was finally getting some money each week instead of nothing. The whole process took about 45 minutes on the phone, but it was worth every minute. Don't give up if you get disconnected or if the first person says they can't help. Keep calling back and asking for someone with authority to adjust collection rates. You have rights as a claimant, especially when you have dependents and can prove financial hardship.
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Joshua Hellan
•This gives me so much hope! Your situation sounds almost identical to ours - similar overpayment amount and the same 100% collection nightmare. I'm planning to call first thing Monday morning at 8 AM with all our financial documents organized. It's reassuring to hear that the tier 2 rep was understanding about your situation with dependents. Did you have to provide any specific forms or documentation during that phone call, or were you able to just explain your expenses verbally? I want to make sure I'm as prepared as possible when I finally get through to someone with authority to help.
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Sasha Ivanov
•During my call, I was able to explain everything verbally - rent amount, utility bills, grocery costs, and childcare expenses. The rep asked for specific dollar amounts but didn't require me to fax or email documentation during the call itself. However, having everything written down in front of me made it much easier to give accurate numbers quickly. I'd recommend having your monthly budget broken down by category (housing, utilities, food, childcare, etc.) so you can speak confidently about your financial situation. The rep seemed most concerned about basic living expenses versus discretionary spending, so focus on necessities. Good luck with your call Monday - persistence really does pay off with EDD!
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