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Collins Angel

EDD sending collection notices during appeal of mysterious overpayment - moved out of state

I'm panicking about an EDD overpayment situation that makes zero sense. Last month, my husband received a sudden overpayment notice demanding $4,850 with absolutely NO explanation of why or how they determined he was overpaid. There was no disqualification letter beforehand, no explanation letter attached, and no appeal form included. He immediately mailed in an appeal letter (about 3 weeks ago), but yesterday we got a scary collection notice saying he has 7 DAYS to respond or face collections! We moved to Oregon last year, and he stopped claiming benefits back in November 2021 when he found work. We have no idea if this is related to alleged fraud, a mistake in reporting earnings, or just an EDD error. Has anyone dealt with this nightmare scenario? Do we need to respond to the collection notice separately even though we already appealed? Is it normal to keep getting collection threats while an appeal is pending? The stress is killing us since we're completely in the dark about why this happened.

Marcelle Drum

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This happens more often than you'd think, unfortunately. EDD is extremely backlogged with appeals - they're showing as receiving appeals from 4-5 months ago right now. You absolutely need to call them to 1) confirm they received your appeal and 2) request a formal stay on collections while your appeal is pending. The collections department and appeals department don't communicate well, so one hand doesn't know what the other is doing. Make sure to document everything - dates of calls, who you spoke with, confirmation numbers, etc. Also, request that they send you the specific reason for the overpayment determination - by law, they have to tell you why.

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Collins Angel

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Thank you for the explanation! It's so frustrating they can demand money without explaining why. Do you know if calling will actually work? My husband has tried calling 10+ times but can't get through the automated system to talk to a real person.

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Tate Jensen

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I went through this exact situation last year and it was a nightmare. My overpayment was because they retroactively determined I wasn't eligible for some weeks I claimed in 2021, even though they approved everything at the time! You definitely need to keep responding to the collection notices while your appeal is processing - they run on separate tracks. Send a letter specifically responding to the collection notice stating you've filed an appeal (include the date you sent it) and request collections be paused pending the outcome. Send it certified mail so you have proof. Also check if there's any info on your UI Online account about the reason for the overpayment - sometimes it shows up there even if they didn't send a letter.

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Collins Angel

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That's helpful to know! We'll definitely send a certified letter about the collection notice. His UI Online account is basically useless now that we're out of state - it just shows the balance due but no explanation. Were you able to get your situation resolved eventually?

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Adaline Wong

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omg this hapened to me too!!! Got hit with $3200 overpaymnt outta nowhere, no explanatin why, super confusing. been trying to call for WEEKS cant get through AT ALL. edd is such a mess right now, i think they just making up numbers tbh

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Gabriel Ruiz

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Same boat! Can we discuss this outside the forum? I'm going through exactly this but with $2700 they claim I owe. It's pure chaos and I'm completely lost on what to do next!

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Are you sure the notices are legitimate? There's been a huge increase in EDD scams targeting former claimants. Check that the letters have the official EDD letterhead and verify any contact information against the official EDD website. Real EDD collection notices would reference a specific overpayment section code (like 1375A or 1375B) and include information about why the overpayment occurred. If the letters look suspicious, report it to EDD's fraud department immediately.

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Collins Angel

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They definitely look official with the EDD letterhead, account numbers that match his claim, etc. The collection notice does reference Section 1375, but still doesn't explain WHY there's an overpayment. I hadn't considered it might be fraud targeting us, but the documents seem legitimate... now I'm questioning everything!

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Peyton Clarke

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I had success using Claimyr to get through to an EDD rep when dealing with my overpayment mess. The service basically keeps calling EDD for you until it gets through, then connects you. I was skeptical but after trying to call for 3 weeks with no luck, I used them and got through to a specialist in about 30 minutes. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The rep I reached was able to tell me exactly why I had an overpayment (in my case, they needed additional proof of income I never knew about) and put a hold on collections while I gathered documents.

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Adaline Wong

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does this actually work?? ive been trying to call for like a month straight and its IMPOSSIBLE to get a human. might try this if it actually works

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Vince Eh

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THE EDD IS A COMPLETE JOKE!!! They do this ALL THE TIME - demand money back years later with zero explanation!!! I got hit with a $6,700 "overpayment" from 2020 claims and they couldn't even tell me why for MONTHS. Meanwhile they kept sending threatening collection letters every 2 weeks. KEEP APPEALING AND CALLING. Their internal systems are BROKEN - the appeals dept doesn't talk to collections. I had to get my state representative involved before they would stop the collection notices. THIS IS WHY PEOPLE HATE DEALING WITH GOVERNMENT AGENCIES!!!

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Collins Angel

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That sounds horrible! I'm afraid we might need to contact a representative too. Did you use the standard online form to reach your representative or did you call their office directly? I'm not even sure who our representative would be now that we're in a different state.

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Gabriel Ruiz

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Have you tried checking your spouse's inbox in UI Online? Sometimes they send electronic notifications explaining overpayments but don't mail paper copies. Also, since you moved out of state, make sure EDD has your current mailing address - they might have sent important documents to your old California address.

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Collins Angel

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We did update the address with EDD when we moved, which is why we're getting these notices in Oregon. And we've checked the UI Online inbox multiple times - absolutely nothing explaining the overpayment, just generic system notices. It's like they decided he owes money and didn't bother to tell us why!

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Marcelle Drum

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The best advice I can give is to request an "Overpayment Itemization Statement" from EDD. This is a document they're required to provide that breaks down exactly which weeks were overpaid and why. You can request it by calling or in writing. If you can't get through by phone, send the request via certified mail to: EDD Overpayment Center, PO Box 826218, Sacramento, CA 94230. Include your claim ID, name, and contact information. Also, since you've moved out of state, there might be interstate claim issues involved that are complicating things.

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This is excellent advice. I had to do exactly this when I received an unexplained overpayment notice. The itemization statement revealed they were claiming I worked during weeks I certified as not working. Turned out to be an employer reporting error that I was able to disprove with my pay stubs.

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Peyton Clarke

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After using Claimyr to reach a rep about my overpayment issue, I learned that cross-state overpayment situations are actually handled by a special interstate claims unit. The regular EDD reps often can't even see the full details. Ask specifically to speak with someone from the interstate claims department once you get through. They can tell you if the move to Oregon is complicating your case.

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Collins Angel

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That's really interesting - I had no idea there was a special unit for interstate claims. We'll definitely ask for that department when we finally get through to someone. This whole situation is so frustrating because we've done everything by the book!

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Jayden Hill

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I'm so sorry you're dealing with this nightmare! As someone who went through a similar situation, here are a few additional steps that helped me: 1) File a complaint with the California State Auditor's Office - they're currently investigating EDD's overpayment practices and your case could help their investigation. 2) Document EVERYTHING with timestamps - every call attempt, every letter sent/received, every conversation. 3) Consider reaching out to local news stations that cover EDD issues - sometimes media pressure helps move things along faster. 4) If you have any employment records, pay stubs, or tax documents from when your husband was claiming benefits, gather them now as you'll likely need them for the appeal. The fact that they're sending collection notices without explanation is unfortunately typical EDD behavior, but don't let them intimidate you. Keep fighting and know that many of these mysterious overpayments get overturned once someone actually reviews the case properly. Hang in there!

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Heather Tyson

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This is such helpful and comprehensive advice! I never thought about contacting the State Auditor's Office or local news - that's brilliant. We've definitely been documenting everything since this started, but I'll make sure we're being even more thorough with timestamps. Do you happen to know which news stations are most responsive to EDD stories? We're in Oregon now but this is still a California EDD issue. Also, did you find that filing with the State Auditor actually helped move your case along, or was it more about contributing to the bigger investigation? Thank you so much for taking the time to share all these strategies - it gives me hope that we can get through this mess!

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I went through something very similar in 2022 - EDD hit me with a $3,400 overpayment notice completely out of the blue, no explanation whatsoever. What I learned is that you absolutely MUST respond to both the appeal AND the collection notice separately - they're handled by different departments that don't communicate. For the collection notice, send a certified letter immediately stating that you have an active appeal pending (include the date you filed it) and request a temporary hold on collection activities. I also discovered that many of these mysterious overpayments are actually data entry errors or employer wage reporting mistakes that EDD's automated systems flag incorrectly. In my case, it turned out they had duplicated some wage information, making it look like I earned more than I actually did during certain weeks. The appeal process took 6 months, but I eventually got the overpayment completely reversed. Don't let them intimidate you - keep fighting and demand specific documentation about why they think you were overpaid. The burden of proof should be on them, not you!

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PrinceJoe

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This gives me so much hope! Thank you for sharing your experience - it sounds almost identical to what we're going through. The fact that yours was completely reversed after 6 months is encouraging, even though that's a long time to wait. I'm definitely going to send that certified letter about the collection notice right away. Can I ask what specific documentation you requested from EDD to prove their overpayment claim? And did you have to provide a lot of evidence on your end, or was it mostly about getting them to show their work? The data entry error angle makes total sense - with all the chaos at EDD over the past few years, I wouldn't be surprised if that's what happened to us too.

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Donna Cline

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I'm dealing with a very similar situation right now - got hit with a $2,800 overpayment demand last month with zero explanation, and like you, we moved out of state (to Arizona) after my claim period ended. What's helped me so far: 1) I sent a certified letter to both the appeals department AND the collections department on the same day, clearly stating I'm appealing and requesting all collection activity be suspended pending resolution. 2) I also sent a separate certified letter specifically requesting an "Administrative Review" of the overpayment determination - this is different from a regular appeal and sometimes gets faster results. 3) Through persistence (and about 40 phone call attempts), I finally got through and learned that out-of-state moves can trigger automatic system reviews that sometimes generate false overpayments. The rep told me to specifically ask for the "Interstate Claims Unit" when I call back for updates. 4) I'm keeping a detailed log of every interaction, and I've also filed complaints with both the California State Auditor and my new state's unemployment office (they can sometimes apply pressure on California's behalf). The whole system is broken, but don't give up - I've read too many success stories here to lose hope. Hang in there and keep fighting!

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