EDD drastically reduced my weekly benefit from $450 to $150 despite same union wages - what happened?
I'm completely baffled by what's happening with my new EDD claim. I've worked in the animation industry for 8+ years, and my union contract guarantees the same wage rate. I just filed a new claim after 7 months of steady work (typical cycle in my industry), and instead of the $450/week I've always received, my WBA is suddenly $150! No explanation from EDD at all. My base period wages shouldn't have changed - I earned around $76K during the quarters they'd be looking at, which always qualified me for the maximum benefit before. I've tried calling 40+ times over the past 10 days and sent THREE messages through UI Online, but no response. I'm in LA with $2,800 rent due next week, and this $300/week difference is making it impossible to stay afloat. Has EDD changed their calculation method? Did they somehow miss my reported wages? Has anyone experienced a sudden dramatic decrease like this despite having the same employment history?
18 comments
Carmen Ruiz
This happened to me last year - turns out they were missing wages from one of my employers in their system. Check your award letter to see which quarters they're using as your base period and what wages they show for each quarter. If the numbers look way off from what you earned, you need to file a wage protest with EDD. There should be instructions on how to do this right on your award letter.
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Yuki Sato
•Thanks for this! I just checked the notice and you're right - they only show wages from one studio ($6,200) even though I worked at three different places during those quarters. The other two studios (about $70K combined) aren't showing up at all! I didn't realize I needed to check these numbers so carefully. How long did your wage protest take to resolve? Did you eventually get backpay for the weeks they underpaid you?
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Andre Lefebvre
dude the EDD system is completely broken lol. my girlfriend works in tv production and they messed up her claim THREE TIMES. she had to wait like 2 months to get it fixed and we almost got evicted
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Zoe Alexopoulos
•OMG same!! The entertainment industry is so weird with multiple employers and the EDD computers can't handle it. I had 5 different jobs last year and they only counted TWO of them! Had to fight for months to get my full benefit amount.
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Jamal Anderson
You need to file a Request for Reconsideration of Computation (DE 1326C). This form is specifically for when you believe EDD calculated your benefit amount incorrectly based on missing wages. You'll need to submit proof of those missing wages - W2s, paystubs, or earnings statements from those other studios. The most likely explanation is that those other studios didn't properly report your wages to EDD. This happens frequently in the entertainment industry with multiple short-term employers. The good news is that once you submit documentation proving those wages, EDD will recalculate your WBA and pay you the difference retroactively for any weeks you certified at the lower amount. The form should be available on UI Online under Forms and Publications, or you can call and request they mail it to you.
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Yuki Sato
•This is incredibly helpful, thank you! I just found that form in UI Online. Luckily I'm obsessive about keeping pay stubs and tax documents, so I have everything from those other studios. Do you know roughly how long this recalculation process takes? I'm worried about making rent in the meantime.
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Mei Wong
im in the film industry 2 and this happens ALL THE TIME!! the studios are terrible about reporting the right wages to edd specially if u work for differnt production companies under the same parent studio they mess it up everytime. dont stress ur not alone!!
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QuantumQuasar
•Absolutely true. I've worked in VFX for 12 years and have to file wage protests almost every time I apply for unemployment. It's especially bad when you work for those subsidiaries of major studios that change their LLC name for every project. EDD's system gets completely confused.
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Liam McGuire
If you need to actually speak to someone at EDD rather than waiting weeks for them to respond to your online messages, try Claimyr. I was in exactly your situation last year with missing wages from multiple VFX houses. I spent two weeks trying to get through on the phones with no luck, then used Claimyr (claimyr.com) and got a callback from EDD within an hour. You can see how it works in their video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km They were able to fix my WBA that same day over the phone once I explained the issue and told them which employers were missing. Saved me weeks of going back and forth with paperwork.
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Yuki Sato
•Thank you for this tip! I hadn't heard of Claimyr before. At this point I'd do anything to get this resolved quickly. I'll check out that link - I'm willing to try anything if it means I can actually talk to a human at EDD who can help fix this issue.
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QuantumQuasar
I went through this exact situation in January. For animation/VFX workers, this issue is incredibly common. The problem is that EDD's system doesn't handle our industry's employment structure well. Here's exactly what you need to do: 1. Complete the DE 1326C form with all missing wages 2. Include copies (not originals) of pay stubs from ALL missing studios 3. Write a cover letter explaining you work in the animation industry with multiple employers 4. Send it all certified mail so you have proof of delivery 5. Follow up by phone in exactly 10 business days Most importantly - keep certifying every two weeks at the lower amount! When they fix it (they will), you'll get retroactive payments for the difference. In my case, it took 3 weeks to process and I got a lump sum payment of the difference.
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Yuki Sato
•This detailed advice is gold - thank you! I'm going to follow these steps exactly. One question - did you also have to contact your previous employers to make sure they reported your wages correctly to EDD? I'm wondering if I should be proactive and reach out to the studio HR departments as well.
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Carmen Ruiz
Pro tip: While you're waiting for the recalculation, keep certifying for benefits at the lower amount. When your benefit amount is corrected, EDD will automatically issue retro payments for the difference between what you received and what you should have received for all weeks you certified. Don't miss certifications thinking it's not worth it for the lower amount!
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Amara Eze
•this! i missed certifying for 3 weeks because i was mad about the low amount and then found out I couldnt get those weeks back even after they fixed my $$$ amount. BIG MISTAKE
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Mei Wong
anyone else notice that EDD always messes up claims for entertainment workers?? its like they dont understand we work for 5-6 different companies a year lol
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Andre Lefebvre
•100% this!! I switched from animation to game dev just to have more stable employment cuz I was tired of dealing with EDD every few months. their system is designed for people who work at like one company for years, not project-based industries
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Yuki Sato
UPDATE: I finally spoke with an EDD rep! I used Claimyr as suggested and got a callback within 40 minutes. The rep confirmed that two studios didn't report my wages correctly. I'm submitting the reconsideration form tomorrow with all my pay stubs. She said I should continue certifying at the lower benefit amount, and once they process my documentation (estimated 2-3 weeks), they'll issue retroactive payments for the difference. For anyone in the animation/film industry reading this thread later - ALWAYS check your award notice carefully to make sure all your employers are listed correctly! Thank you all for your help!
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Jamal Anderson
•Excellent! Make sure to keep the confirmation number from your reconsideration submission. This will make it much easier to follow up if you need to call about the status. Glad you're getting it resolved!
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