EDD denied my claim despite auditor's decision in my favor. How to get them to fix their records?

Ugh, I feel your pain. The EDD system is such a mess rn. I had a similar issue where they made a mistake on my claim and it took FOREVER to get it sorted out. Have you tried calling the appeals department directly?

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI

Here's what you need to do: 1. Document everything. Keep copies of all correspondence, including the auditor's decision. 2. Write a formal appeal letter explaining the situation and include copies of your documentation. 3. Send this via certified mail to the EDD Appeals Division. 4. Simultaneously, try to reach out to your local state representative's office. They often have liaisons who can help with EDD issues. 5. If you can get through on the phone, ask to speak with a tier 2 specialist. They have more authority to make changes. 6. Be persistent. Unfortunately, the system is overwhelmed, and it often takes multiple attempts to get resolution. 7. Consider filing a complaint with the state labor board if EDD continues to ignore the auditor's decision. Remember, you have the right to have your claim processed correctly. Don't give up!

have you tried faxing them? I know it sounds old school but I actually got a response that way when nothing else worked

edd is such a joke fr 🤡 they need to get there act together

I'm in the same boat, OP. Been waiting 3 months for them to correct an error on my claim. The whole system is broken af

Have you considered hiring an unemployment lawyer? They can sometimes cut through the red tape faster.

tldr; edd sucks, water is wet, sky is blue 🙃