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Freya Andersen

Can you quit and still get unemployment? California EDD rules explained

So I've been at my job for almost four years and I'm at the absolute breaking point. My manager has been making my work environment genuinely unbearable - constant public humiliation in team meetings, switching my schedule around with zero notice every single week, and I've had HR basically tell me to deal with it. I finally hit a wall last week and I'm seriously thinking about putting in my two weeks. Before I do anything drastic I want to understand where I'd stand with California EDD. Can you quit and still get unemployment, or is that just completely off the table once you voluntarily leave? I've heard a few different things from coworkers - one person told me quitting automatically disqualifies you, another said it depends on the reason. I honestly don't know what to believe. I've already got about two months of savings but that won't last forever. If there's any realistic path to benefits after a voluntary quit I need to understand it before I make any moves. Anyone been through something like this?

Quit last March after a situation with a toxic supervisor that was affecting my mental health pretty badly. Filed with California EDD and got hit with a phone interview right away because of the quit. The DE 429Z showed up maybe ten days after I filed, which told me what my weekly amount would be if EDD decided I qualified. Getting through to EDD on the phone to ask questions was a nightmare - I tried for days. Eventually I went through Claimyr (claimyr.com) and ended up actually talking to a live EDD agent. Asked the agent what specifically gets documented for the interview, and they told me the interviewer would go through the DE 4800 notice I'd get in the mail, which lists the questions they'll cover, and that I should write down specific dates and incidents before that call. They confirmed the pending weeks would stay pending until after the interview decision. Here's the video Claimyr put out about reaching a live person at EDD if you want to see it first: https://youtu.be/JmuwXR7HA10. After the interview EDD approved my claim and the pending weeks paid out.

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Did they give you any heads up about what made the difference in the interview? I'm trying to figure out if documenting the specific incidents with my manager matters.

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The agent didn't say what would make the difference - just that the interview covers both sides and EDD decides from there. What I can say is writing down dates, what was said, and any HR conversations I had felt like it helped me tell the story clearly when the interviewer asked.

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Saving this whole thread. Same situation, been documenting things in notes app for weeks now.

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Okay so the short answer is yes, it's possible, but EDD doesn't just hand it over because you were unhappy. The way it works is you have to show there was a real, solid reason you left - not just that the job was rough or your boss was annoying. Things like a documented hostile environment, a major change to your pay or hours without agreement, or a health situation that your employer wouldn't accommodate are the kinds of things that come up. EDD is going to look at whether you tried to fix it before leaving - like whether you talked to HR or management first. That's why having a paper trail matters a lot.

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HR basically told me in writing that they couldn't do anything about my manager's behavior. Would that count as trying to resolve it?

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Written communication from HR saying they won't act is exactly the kind of documentation that matters. Hold onto every email or message.

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wait does the reason have to be like a legal thing or just something serious enough? asking bc my situation is different but also a voluntary quit

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EDD's own stance is that if you quit, the burden falls on you to prove the reason was good enough. If you got fired, the employer has to prove misconduct. It basically flips depending on who ended the work relationship. The phone interview is where you make your case - both you and your employer get to give EDD their version of events.

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hold on i thought if you quit for ANY reason you just automatically get denied, isn't that the rule?

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Nope, that's a pretty common mix-up. Quitting doesn't auto-disqualify you - EDD will interview you to find out why. What you have to do is show your reason was solid enough. No guarantees, but it's definitely not automatic denial just for leaving voluntarily.

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yeah I confirmed this the hard way, got denied first then appealed and explained more and got reversed. wish I'd known going in how important the interview was

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My hours went from full-time down to 20 hours a week without any warning - company just said budget cuts. I figured that counted as basically being pushed out but wasn't sure if EDD would see it. Filed and had the interview, got approved. That situation was a bit different from an outright quit but EDD does handle cases where you technically left but the conditions changed so dramatically that leaving was reasonable.

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Hours being cut in half sounds like it would definitely change things. Mine is more about the working conditions themselves rather than pay or hours changing.

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Conditions matter too, especially if you have documentation showing you tried to address it. The interview is your chance to lay it all out.

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Did you have to keep certifying while waiting for the decision after your interview? I'm mid-process right now and not sure if I should keep certifying or wait.

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Keep certifying every two weeks no matter what - EDD can only pay back weeks that were actually certified. Don't stop during the wait.

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Can I jump in with a slightly different angle? A coworker told me once that if you give two weeks notice and the employer lets you go early, that might count as a layoff rather than a quit. Is that actually true for California EDD purposes?

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That's a real thing that comes up. If you give notice and the employer ends your work before that date, it can change how EDD categorizes the separation. That said, every case is specific and EDD would look at the details. It's not automatic, just a possible wrinkle worth knowing about.

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Interesting. So if I gave two weeks and they said thanks but go home now, I'd probably want to make sure EDD knows the full sequence of what happened.

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Exactly - when you apply, make sure the timeline is accurate. The last day worked, the date you gave notice if you did, what the employer said. EDD pieces together the story from what you report.

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Honestly the WHOLE voluntary quit thing is so stressful when you don't know the rules going in. I quit a job in 2024 for health reasons my doctor documented and EDD still put me through a full interview before approving anything. Even with solid documentation it took about five weeks from the interview to seeing payments on my pending weeks. Just prepare yourself mentally that even if your reason is good, it's not fast.

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Five weeks is a long time. Did your pending weeks all pay at once after the decision or did they trickle in?

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All the pending certified weeks paid out within a couple days of the decision coming through. It was a relief but the wait was rough.

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my experience was about the same timeframe. interview then waiting and waiting then all of a sudden the payments posted

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Genuine question for anyone who knows - does it make a difference if you document the incidents BEFORE quitting vs. after? Like if I start writing down what's happening now, does that actually help my case or does EDD not care when you wrote things down?

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Documentation that exists before you leave tends to be more credible than something written after the fact. Emails, texts, HR responses with timestamps - anything dated before your last day is gold. Notes you write yourself after the fact aren't worthless but they carry less weight than contemporaneous records.

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okay so I should start actually keeping a log now, not just in my head

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yes please do this, I wish I'd done it earlier - had to basically reconstruct a timeline from memory in my interview and it felt pretty shaky

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EDD is SO backed up these days it's not even funny. Applied the first week of September and my interview wasn't scheduled until almost six weeks later. By the time the decision came I had three months of pending weeks piled up. The waiting is the worst part honestly

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Three months of pending weeks is terrifying to think about. Did they all clear at once?

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yeah when it finally went through every single pending certified week paid at the same time. I literally checked my balance three times because I didn't believe it

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this is both reassuring and also still stressful lol

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Something worth knowing about the CalJOBS requirement - after you file and EDD sends you the Notice of Requirement to Register for Work (the DE 8405), you've got 21 days to register on CalJOBS and post a resume. Missing that can hold up your payments. Some people don't realize it's separate from the application and forget about it until something stalls.

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I had no idea that was a separate step. So I'd need to register on CalJOBS in addition to filing the claim itself?

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Right, it's a separate requirement. EDD mails the DE 8405 notice and that's your heads up that you need to do it. Not everyone gets it - EDD tells you if you do or don't - but most claimants do.

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I totally forgot about this my first time and my payments stalled for two weeks. annoying that it's buried in the mail and not front and center when you apply online

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For anyone wondering about the base period thing - the weekly benefit amount comes from wages in a specific window of time before you file, not just your most recent pay. EDD looks at your earnings over the first four of the last five completed calendar quarters. So if you've been there four years like the person who posted, you've got solid wage history. The weekly amount runs between $40 and $450 max, and EDD's Unemployment Benefit Calculator on their site can give you an estimate before you even file.

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$450 max is kind of sobering given what I make now but I appreciate knowing the ceiling going in.

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Yeah the cap stings if you're used to higher income. But knowing what range to expect helps with planning those two months of savings you mentioned.

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I didn't know about the calculator until after I'd already filed. would've been really useful for figuring out budget beforehand

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The waiting week tripped me up when I first filed. Thought my first certification would pay for two weeks but only one week paid and I panicked. Turns out every claim starts with one unpaid waiting week - you certify for it, it just doesn't pay. The first certification usually covers that waiting week and one paid week so don't freak out when the first deposit looks smaller than expected.

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Okay genuinely glad you mentioned this because I definitely would have panicked thinking something was wrong.

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THIS. I called EDD in a full panic about my first payment and sat on hold for two hours before someone confirmed it was just the waiting week. wish someone had told me beforehand

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The DE 429Z that arrives in the mail explains it but honestly nobody reads those things carefully enough when they're stressed

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Had an adjudication issue myself and reaching EDD to get clarity was genuinely difficult. The hours went faster than I expected every time I called. Eventually used Claimyr and got to speak with an EDD agent - asked about why my weeks were still showing pending after my interview. The agent pulled up my account and said my identity verification through ID.me hadn't been confirmed on their end yet, even though I'd done it. That's what was holding the whole thing up, not anything with the interview decision itself.

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ID.me being the holdup even after you completed it sounds infuriating. Did they tell you what to do to fix it?

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The agent said to give it another 24 hours for the system to update and then check UI Online's Claim History. It cleared the next day. Would've never known what the actual problem was without talking to someone directly.

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ugh this is a good reminder to do the ID.me verification the second you file and not put it off

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Question for anyone who went through the quit interview - did EDD ask you why you didn't just transfer to a different department or take a leave of absence instead of quitting? I've heard they ask about alternatives you could've tried.

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EDD does ask whether you explored other options before leaving - requesting a transfer, talking to HR, taking leave. It's part of showing that quitting was the last resort, not the first response. If your company has no other departments or HR gave you a dead end, say so specifically.

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Okay so I need to be ready to explain what I tried and why each option wasn't available or didn't work.

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That's exactly it. I listed every conversation I had with HR and my manager before leaving, with dates. The interviewer went through it and that sequence seemed important to them.

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Not to derail but can someone clarify - is the phone interview the same thing as an appeal? I keep seeing both terms and I'm confused about the difference. My neighbor said they're basically the same thing.

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Completely different things. The phone interview happens before EDD makes its first decision, and it's EDD asking you questions to figure out if you qualify. An appeal is what you do AFTER EDD sends you a denial - it's a separate formal process with a written appeal form (the DE 1000M), and the case goes to an administrative law judge if EDD doesn't reverse it on review. Very different stages.

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oh wow okay so the interview is early in the process and the appeal is only if you get denied. i had those backwards entirely

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I made the same mistake. Called them the same thing for weeks and confused everyone I talked to about my case lol

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My weekly benefit amount on the DE 429Z was lower than I expected because my highest earning quarter was two years ago, not recently. EDD goes by that base period window so if your wages have gone up recently, the most recent quarter might not even be counted. Something to run through the calculator before you count on a certain amount.

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This is a really useful heads up. I got a raise about six months ago so I should probably check where that falls in the base period.

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Plug your quarterly wages into EDD's Unemployment Benefit Calculator on their site and you'll see pretty quickly. The last quarter you worked might not be in the standard base period depending on when you file.

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This exact thing happened to me - most recent raise was outside the standard base period so my weekly amount was based on older wages. Frustrating but that's how the calculation works

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The appeal process itself isn't as scary as it sounds if you end up needing it. Filed mine within the 30-day window on the DE 1080CZ and got a Notice of Hearing maybe three weeks later. Hearing was with an administrative law judge over the phone, gave my side, and the judge reversed the denial. Keep certifying during the whole appeal because EDD can only pay back weeks you actually certified for.

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Good to know the appeal is an option if the interview doesn't go well. 30 days from the mailing date on the denial, right?

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Exactly, 30 calendar days from the date printed on the notice, not from when you receive it. Mail it back to the address on the notice.

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The 30-day clock from the mailing date is super important - a lot of people count from when they got the letter in their mailbox and miss the deadline

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Two months of savings is actually a reasonable cushion to have going into this. The real risk is not filing fast enough. EDD says apply right away when you're out of work - your claim starts on the Sunday of the week you file, not the week you stopped working. Every week you delay filing is a week you can't recover later.

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So if I quit on a Wednesday and file that Saturday, the claim week starts the Sunday before that Saturday?

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Right - the Sunday of whatever week you file is week one. So if you file on a Saturday, your claim actually starts the Sunday six days earlier. File on Monday if you can, or at least early in the week.

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oh this is good to know, I didn't realize the specific day of the week you file actually matters

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Real talk - unemployment while looking for work doesn't mean you can just not apply anywhere. You have to be actively available and looking for work every week you certify. EDD doesn't publish a specific number of applications required per week but you're expected to be genuinely searching, not just technically eligible. Keep track of where you're applying in case EDD ever asks.

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Does that mean I have to be applying to jobs even before the interview decision comes in?

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Yes, every week you certify you're saying you were able and available for work and looking. That starts from your first certified week, not after the decision. Don't certify yes on the work search question and then not actually be looking.

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the work search requirement caught me off guard when I first certified, definitely have a few applications logged each week just in case

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For what it's worth, the CalJOBS registration isn't just a bureaucratic hoop - the actual job center resources are useful. Resume workshops, job fair listings, even some career coaching. If EDD sends you the DE 8405 and you have to register, you might as well use the resources while you're at it.

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Hadn't thought about it as actually useful, just another requirement. Good reframe.

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The in-person AJCC locations also have people who can help with job searching, interview prep, that kind of thing. Worth knowing they exist.

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Exactly - EDD's Office Locator on their site shows the AJCC locations near you if you want to go in person for any of the job search resources

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Just got off a long hold with EDD trying to figure out my own situation - quit a retail management job due to a schedule that kept changing week to week with basically no notice. Used Claimyr to actually get through to an agent and asked specifically about reporting partial weeks if I picked up any temp work while waiting on the EDD decision. The agent walked me through how the earnings formula works and said to report wages in the week they were earned, not when the paycheck hits.

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That's actually useful - I was going to assume it was based on when you get paid. Earned week matters, got it.

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Yeah the agent was clear on that. So if you work a Tuesday through Thursday for a temp gig, those wages go in that week's certification, even if the check comes the following Friday.

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I'm going to need to understand the earnings formula before I start certifying, good thing people are explaining all this here

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Don't forget about CalFresh while you're waiting for EDD to come through. If your savings start running low, unemployment benefits count as income when you apply for CalFresh - you can apply at BenefitsCal or call 1-877-847-3663. It's not forever money but it helps with groceries while everything is pending.

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Hadn't even thought about that as an option. Is there an income limit or does everyone on unemployment qualify?

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It's income-based, the county determines eligibility when you apply. You don't automatically qualify just by being on unemployment - but it's worth applying to find out your situation.

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Applied for CalFresh while waiting on my EDD decision and it helped a lot. The process was pretty simple through BenefitsCal

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Last thing worth flagging - when you file, EDD notifies your employer. Some people are surprised by this. Your employer then has 10 days from the date on EDD's notice to respond with their version of why you left. If they don't respond, that's their problem - they lose certain rights to appeal EDD's decision. But if they do respond, you'll both get interviewed. Just go in knowing your employer will likely weigh in.

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I figured they'd be notified but didn't realize the timeline was so tight on the employer's end. So if they miss that window, EDD still decides but the employer loses standing to challenge it?

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Basically yes - an employer that doesn't respond within that window loses the ability to appeal if EDD decides in your favor. EDD still runs the interview with you either way.

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This is accurate. The employer's notice is the DE 1101CZ and they get 10 days from the date on it. Missing that is on them, not you.

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my former employer didn't respond at all and my claim went through without any pushback. sometimes they just don't engage

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