Best times to reach SDI representatives - anyone had success calling in 2025?

I had luck getting through to SDI last month by calling exactly at 8:02am. Not 8:00 when everyone calls, but 8:02 when the initial rush dies down. Also, Wednesdays and Thursdays seem to have lower call volumes than Mondays or Fridays in my experience. Make sure you have your claim number, last 4 of SSN, and all your documentation ready when you call. The SDI representatives can't help you without those specific details, and you don't want to waste your time once you get through. Good luck!

i tried for weeks to get through. total nightmare. the edd website is useless too because it never updates with the right info.

I work in HR and deal with SDI claims regularly. Here are some insider tips: 1. Call at 8:07am precisely - most people call right at 8:00am 2. If that doesn't work, try between 10:30-11:15am when call volume typically dips 3. Have your claim number, ID, and doctor's information ready 4. Be concise about your issue when you get a rep 5. Use the automated system to check basic status before calling 6. For pregnancy claims specifically, make sure your provider used code 04A on your medical certification Also, know that first payments are typically processed within 14-21 days after claim approval, so if it's only been 2 weeks, you might just need to wait a bit longer. The system should send you an EDD notification once it's processed.

Have you tried checking your claim status online? Sometimes the system updates there and you don't actually need to talk to anyone. I got SUPER frustrated trying to call about my SDI claim last year and then realized most of my questions were actually answered in my online account.

I've been using Claimyr to get through to EDD when I was dealing with my disability claim last month. It's a service that basically calls EDD for you and then connects you once they get through. Saved me HOURS of frustration. Their website is claimyr.com and they have a video that shows how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km It worked for me on the second try and I got to speak with someone who fixed my claim that had been stuck for weeks. Definitely worth looking into if you're desperate to get through!

SDI IS THE WORST!!! I've been on disability for 3 months now because of my back injury and EVERY SINGLE TIME I need to talk to them it's a complete disaster. I once spent 6 HOURS calling non-stop before I got through. The system is completely broken and they don't care at all about us. I've found that Tuesdays around 3:15pm sometimes works better, but honestly it's just luck. And even when you finally get through, half the reps don't know what they're talking about and give wrong information. The whole system needs to be completely overhauled!!

Did you try the online message system? Thats how i got my questions answered when i was on disability last year. Its not immediate but they usually respond within a couple days.

Just wanted to follow up and see if you were able to get through using any of the suggestions? Did the 8:02am trick work for you?