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make sure u got ur first n last day right on the application! i messed that up and had 2 start all over
Just wanted to follow up - how is your claim going? Were you able to get it processed? Federal employee claims usually take 3-4 weeks to process even when everything goes smoothly because of the extra verification steps required.
I finally got through to someone at EDD yesterday after multiple attempts. They confirmed my claim was received but said it's "pending federal verification" which could take another 2-3 weeks. I've applied for CalFresh in the meantime to help with groceries. Thanks for checking in - this process is definitely more complicated than I expected!
20h
my sister had this same problem last week an she said the only thing that worked was goin to walmart an doing cash back when she bought somethin. she got like $200 that way until the card started workin normal again. btw has anybody got there certification payment from sunday yet? mine usually hits by wednesday but nothin so far this week.
i certified sunday night and got paid yesterday. maybe call edd? sometimes they flag random certifications for review
20h
UPDATE on the Money Network issue: I just got an email from EDD stating the system should be fully operational again by tomorrow morning (Thursday). They're doing emergency maintenance to fix the transfer function. If you're still having problems after Thursday, they recommend calling the specific EDD Money Network support line (not the regular Money Network line) at the number on the back of your card.
Thank you for sharing this update! Really helpful to know there's a timeframe. I successfully did one small transfer through the website earlier but couldn't do a second one. I'll wait until tomorrow for the larger transfer I need to make.
20h
Was the EDDCAN number on both letters the same? If it's two different numbers that would confirm you have two separate claims being processed. If it's the same number on both letters, then EDD might have just made a correction to your existing claim. Either way, you should be able to see your claim status on UI Online. Check the Claim Summary section.
That's a good question - let me double check... They're actually the same EDDCAN number on both letters. But the claim summary in UI Online just shows the claim with DoorDash listed. So confusing!
20h
If they're the same EDDCAN but now showing DoorDash as employer, it sounds like they may have actually revised your claim rather than created a new one. This is actually good news! It likely means they shifted the base period of your claim to focus on your DoorDash earnings instead of your Davis Marketing employment. Definitely still file that appeal for the Davis disqualification though. If you win, they might recalculate your benefits to include the higher wages, depending on your base period.
Wait you should have recieved an email when you filed your claim. Check your spam folder maybe? Thats where mine went. It should tell you when to certify and how long things take. Not getting ANY communication seems weird, you might want to try calling them to check if they have the right contact info for you.
Just checked all my folders including spam and trash - absolutely nothing from EDD. I'm starting to wonder if they have the wrong email address or something?? But then how did my claim get approved at all? This is so frustrating!
20h
Based on everything you've shared, it sounds like there might be an issue with your contact information. Here's what I recommend: 1. Call EDD as soon as possible to verify they have your correct mailing address and email 2. Ask specifically about the status of your Customer Account Number letter 3. Confirm when your first certification period will be available 4. Ask if they can expedite your Money Network card if it hasn't been sent yet Your claim is approved, which is the good news, but you need to make sure all your information is correct so you can get your documents and start certifying.
You're right, I need to just talk to someone directly. I've been trying to call but can't get through - might try that Claimyr thing someone mentioned. Thanks for all your help!
20h
have you tried logging in from a different device? sometimes the EDD website glitches on certain browsers. i couldn't do ANYTHING on chrome but safari worked fine for me
I've tried both my laptop and phone, but only using Chrome on both. I'll definitely try Safari or Edge tonight! It's worth a shot - the EDD website does seem pretty glitchy sometimes. Thanks for the suggestion!
20h
Just wanted to follow up - were you able to get this resolved? I'm curious if it was actually the 30-day payment method change restriction or the fraud protection flag that was causing your issue. This would be really helpful info for others facing similar problems.
Yes! It turned out to be BOTH issues. I called using the Claimyr service that you recommended (which did work great btw), and the specialist confirmed I had both the 30-day restriction AND the fraud protection flag. They removed the fraud flag after verifying my identity, but I still need to wait for the 30-day period to end before changing to direct deposit. They said this is standard procedure anytime there's fraud on a benefits card. At least now I know exactly why it wasn't working and when I can fix it!
20h
After reading through all these responses, it sounds like you should: \n\n1. Take screenshots of your completed questionnaire\n2. Be available for the phone interview at the scheduled time\n3. Have your documentation ready regarding your work availability issue\n4. Be prepared to explain that you already completed the online questionnaire if they ask\n\nIt seems like the consistent experience is that these interviews don't auto-cancel as the rep suggested. Good luck!
Thanks for summarizing! This is exactly what I'll do. I appreciate everyone's help - I'm glad I asked here instead of just trusting what the rep told me. Will update after my interview to let everyone know what happened.
what about legal aid? i think they help with edd stuff for free if ur low income
I hadn't considered that. We definitely qualify as low income at this point. I'll search for legal aid services in our area today. Thanks for the suggestion!
20h
Make sure to file your second appeal WITHIN 30 DAYS of receiving the first appeal decision! This deadline is super strict and they won't make exceptions. Send it certified mail so you have proof of when you submitted it.
Yes! We got the decision letter 3 days ago, so we have 27 days left. Planning to submit the second appeal by the end of this week after collecting all the additional documentation everyone has suggested. Great tip about using certified mail!
20h
Quick update on your timing question - in my experience, after EDD contacts your employer, if there's no dispute, you could see a determination within 2-3 weeks. But if your employer contests it, you'll likely get scheduled for an eligibility interview which could add another 3-6 weeks to the process. Unfortunately, the waiting is the hardest part with EDD! If they schedule you for an eligibility interview, make sure you're available at the scheduled time - missing that call can really delay things further.
Ugh, that's a long time to wait when bills are due! I'll make sure to answer any calls from EDD. Thanks for the heads up.
20h
To answer your question about my appeal - YES I won! But it took almost 2 months for the hearing and another 3 weeks to get paid after that. During the hearing the judge asked my boss for evidence of all these times I was supposedly late and she couldn't provide ANY!!! Make sure you write down everything you remember about your job performance now while it's fresh in your mind.
UGHHH I finally got through to EDD yesterday after trying for WEEKS and they told me my federal claim needs ANOTHER review from some special department!!! This is absolute INSANITY. Meanwhile rent is due TOMORROW and I have no idea what to do. These county job applications are taking forever too - why do I need to upload my resume AND fill out all the same info in their system?? Makes no sense!!!
I'm so sorry you're going through this! It's really stressful. Have you been able to request an extension from your landlord? Some of them are understanding about government job transitions.
20h
One thing that helped me with the transition was applying for county jobs while still going through the EDD process. If you're strategic about it, you can time things so you get a few weeks of unemployment benefits while going through interviews, then hopefully start your new job before benefits run out. Just make sure to stop certifying for EDD once you start working!
Kaiya Rivera
Honestly, document EVERYTHING. Your employer sounds shady. If they're eliminating your position while you're on disability leave, that could potentially be discrimination. I'd consider consulting with an employment attorney before accepting any severance offer. A lot of them do free consultations.
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Isaac Wright
I hadn't even thought about the potential discrimination angle. I've been keeping all emails and texts from my supervisor, but I'll start documenting our phone conversations too. Do you think it's worth recording conversations if I'm in California?
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Amelia Dietrich
Regarding recording conversations in California - be very careful here. California is a two-party consent state, meaning both parties must consent to being recorded. Recording without consent is illegal and could create bigger problems for you. Instead, take detailed notes immediately after any conversation, including date, time, who was present, and what was discussed. Send follow-up emails summarizing conversations with phrases like "As we discussed today..." to create a paper trail.
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Isaac Wright
Got it - definitely won't record anything without consent. I like the email summary idea. I'll start doing that after every conversation from now on. Thank you!
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