PFL Claim Call Tips: What to Ask & How to Prepare?

This is super helpful, thanks for sharing! I wish I had known to ask about common mistakes when I called. Might have saved me some headaches 😅

Great list! I'd add asking about any deadlines you need to be aware of. I almost missed an important one for my claim.

Thank you so much! This is exactly what I needed. I'll definitely use these questions during my call. 🙏

I feel you. It's like they're playing hide and seek with our benefits 🙄

Have you tried calling right when they open? I had better luck getting through that way.

Yeah, I've tried everything. Early morning, late afternoon, even during lunch. No dice. It's like trying to win the lottery at this point 🎰

Sounds too good to be true. Has anyone else tried this?

$20 just to talk to someone? That's ridiculous. The system is so broken 😤

I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Worth every penny imho.

How does it work exactly? Do they give you a specific time for the call or what?

You choose a time slot, and they call you when they get an agent. It's pretty straightforward. Beats sitting on hold for hours!

There's supposed to be an online portal, but half the time it doesn't work. Classic government efficiency 🙄

I've had some luck with the online system. It's not perfect, but it beats calling sometimes.

This! 💯 I learned this the hard way. Now I have a whole spreadsheet dedicated to tracking my claim lol

Omg yes! I swear they speak in riddles sometimes. Like, can I get that in plain English please? 😂

Fr tho. I've started asking them to explain things "as if I'm five" and it actually helps lol