FMLA Dept keeps transferring me to Unemployment. How to reach correct department?

Ugh, I feel your pain! The system is so messed up rn. I had the same issue last month - kept getting bounced around different depts. It's like they don't even know what they're doing 🤦‍♂️

Have you tried calling early in the morning? I had better luck getting through to the right department around 8:05 AM. Also, make sure you're using the correct phone number for FMLA specifically.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Here's what I've learned after dealing with this mess for months: 1. Be persistent. Keep calling, even if it's frustrating. 2. Document everything. Write down who you talked to, when, and what they said. 3. Try different times of day. Early morning or right before closing sometimes works better. 4. Use the online portal if possible. Sometimes it's easier to get responses there. 5. Reach out to your local representative. They can sometimes help push things through. 6. Join Facebook groups or forums specific to FMLA issues. You might find more targeted advice there. 7. If all else fails, consider hiring an advocate or attorney who specializes in FMLA cases. Hang in there, OP. The system is broken, but don't give up!

have u tried faxing ur docs? sometimes old school methods work better w/ these dinosaur systems lol

I'm in the same boat, been trying to sort out my FMLA for weeks now. It's like they're speaking a different language or something. Anyone know if there's a specific extension or prompt to use when calling to get to the right dept?

This is why we need serious reform in our social services. It's ridiculous that people have to jump through so many hoops just to access the benefits they're entitled to. Vote, people!