Trouble with certification process - need advice for talking to EDD agent
Hey everyone, I'm having some trouble with my certification process. Has anyone else run into issues lately? I'm not sure what to say when I finally get through to an agent. Any advice on how to handle this or what information I should have ready?
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Mei Zhang
Ugh, certification can be such a pain! I've been there. What specific part are you struggling with? Is it the online system or something else?
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Jamal Brown
It's mostly the online system. I keep getting error messages and I'm not sure if I'm filling everything out correctly. 😫
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Mei Zhang
Oh man, those error messages are the worst! Have you tried clearing your browser cache and cookies? Sometimes that helps with the glitchy system.
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Liam McConnell
Pro tip: use incognito mode when filling out forms. It can bypass some of the weird caching issues.
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Amara Oluwaseyi
When you talk to an agent, make sure you have all your employment dates, income info, and any correspondence you've received ready. They'll probably ask for that stuff.
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CosmicCaptain
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Giovanni Rossi
Wow, that sounds too good to be true. Does it really work? $20 seems steep...
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CosmicCaptain
I was skeptical at first too, but it actually worked for me. Saved me hours of frustration. Worth it imho.
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Fatima Al-Maktoum
Has anyone else tried this? Kinda desperate at this point but don't wanna get scammed 🤔
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CosmicCaptain
It's legit. I've used it twice now. Yeah, it costs money, but time is money too, ya know? And it beats sitting on hold for hours.
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Dylan Mitchell
Honestly, the whole system is broken. I've been trying to get certified for weeks and it's been nothing but headaches. Good luck, OP. You're gonna need it. 🤡
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Sofia Gutierrez
Preach! 🙌 The government needs to get its act together. We're just trying to survive here.
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Dmitry Petrov
Here's what worked for me: 1. Double-check all your info before submitting 2. Use a desktop computer instead of mobile if possible 3. Have your ID and SSN ready 4. Be patient and polite with the agent (they're overworked too) 5. Keep a log of all your calls and attempts 6. If you get disconnected, call back immediately Hope this helps! Let us know how it goes.
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Jamal Brown
Thank you so much for this detailed advice! I'll definitely try these tips. Really appreciate the help! 💯
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StarSurfer
This is gold. Saving this for later. You da real MVP 🏆
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Ava Martinez
have u tried calling early in the morning? I heard thats the best time to get thru
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Miguel Castro
Early morning gang rise up! 🌅 But for real, I second this. Got through at 8:05 AM after weeks of trying.
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Zainab Abdulrahman
Anyone else feel like they need a degree in bureaucracy just to navigate this system? smh
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Connor Byrne
LOL for real. Where's my PhD in 'Dealing with Government BS'? 🎓🤣
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Yara Elias
It's almost like they make it complicated on purpose... 🤔
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